FTTP installation. It was a hard job getting the cable around the property and to the 1st floor and to where the router is located, but the engineer Ryan was very quick and professional about it and i... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ivan Lopes was a very courteous, polite engineer who explained his job clearly and concisely, and then went about his work with no disturbance to anyone. Ivan offered to clean up afterwards, and was... Mehr ansehen
It was dreadful. The engineer came to install fibre optics. He couldn't reconnect the Internet. Left me to go to another job, saying he wouldn't get paid if he didn't go and that he had a family to... Mehr ansehen
The installers who came this morning, Ali Khan, Cameron Stocks and Abdul Sankoh were very professional, courteous and friendly. They completed the work speedily and without any technical issue. Outsta... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 1985 to support the emerging UK cable television market, Kelly Group has diversified to meet the needs of our clients. With over 38 years’ experience and customer service at the heart of our business, Kelly Group is renowned for building networks in collaboration with several major leading telecommunication service providers, delivering innovative multi-functional solutions - connecting people globally. Working across several industries including telecommunications, rail, metro, highways and fleet, and energy, Kelly Group operates nationally with 40+ operational centres and delivers a full suite of services. From the initial planning, design, notification through to installation, final commissioning and maintenance of networks, Kelly Group delivers a ‘one-stop solution’ to meet the needs of our clients and their customers.
Kontaktinformationen
Vereinigtes Königreich
- 02084240909
- trustpilot@kelly.co.uk
- www.kelly.co.uk
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Stefanos and his colleagues Joshua came…
Stefanos and his colleagues Joshua came in to day they did an amazing job! I have struggled for over a week to get my broadband up and running couple of engineers came in but there was no solution But Stefanos went out of his way to help me and solve the issue! Finally we have WiFi thank you so much Stefanos you are a star
Charlie Shoesmith helped us bring our…
Charlie Shoesmith helped us bring our broadband back after we were without a connection. Great service
Poor WiFi signal
My engineer was Charlie, he was polite & friendly. Found 3 problems all resolved within an hour
Amazing
Amazing. Couldn't fault the member of staff. Think he was called Samuel. Fast efficient and knowledgeable.
Great Job from Imran at Kelly Group…
While having our broadband updated to fibre, we had Imran from Kelly Group come to carry out the works required. I was so impressed at the fact that despite experiencing technical issues he stuck around until the new system was fully functioning. That kind of mindset is hard to find these days so job well done ✅
Hossain was amazing and spent a lot of…
Hossain was amazing and spent a lot of time sorting out the problem with my broadband. He was polite and very considerate, I'm very grateful.
Engineer review
Hossain was excellent engineer and fixed the problem with my broadband . Thank you very happy !
unreliable
unreliable. did not arrive in time that they confirmed twice. I had to call multiple times, and then promises about when the person would arrive broken the whole time. Waited the whole day and no one arrived. Openreach should choose someone else.
Smooth and quick
Smooth and quick. Abdul was fantastic!
Had some issues with broadband speed…
Had some issues with broadband speed and this was dealt with quickly and professionally. Great service!
Stefanos and Josh visited my property…
Stefanos and Josh visited my property at the Perfect time, he also rang before arriving which was perfect as my internet was down and ring door bell would have been useless. Came in detected the odd problem and even replaced a fixture at no cost to me. Definitely recommend. Thanks again fellas
Excellent visit by your engineer…
Excellent visit by your engineer Brandon Scott who analysed and fixed the problem where others had failed!
Very polite and informative.
Thank you
From Terry Field Parkhill ABN
Hossain was so friendly and…
Hossain was so friendly and accommodating, going the the extra mile sorting out our line problem. I couldn't be happier.
Hossain provided a superb skilled…
Hossain provided a superb skilled service could not have done more to solve issue
Friendly and efficient.
Friendly and efficient.
Very quick.
Abdul was great and serviced my broadband.
Broadband repair for slow download speeds
We had a visit today from an engineeer called Harry to look at a broadband that was only running at approximately half it's rated speed, Harry kept me informed at every stage & resolved the issue to my complete satisfaction, he even went the extra mile by demontrating the expected speeds with his tester at the point where the cable would have plugged into the router.
In addition Harry was very friendly & I'd be very happy if he was allocated to a future install or repair job of mine.
Professional and reliable service by Hossain
I had a very positive experience with Kelly Group. Hossein was professional, polite, and completed the work efficiently. Communication was clear throughout the process, and everything was handled on time. I would definitely recommend their services.
Called to say when engineer was arriving
Called to say when engineer was arriving
Hossain job completed very satisfied
Hossain job completed very satisfied.
Great service and knowledgeable
Abdul listened to the description of the problem and very thoroughly worked out its cause. Super polite, knowledgeable and efficient. Brilliant service.
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