JulieTwistProperties Bewertungen 

73
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Estate agent didn’t show up for the viewing. I rang the office after waiting in the rain and they only picked up after 10 mins of constant ringing. They conveniently said oh the agent must have just g... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Julie Twist is a top class operation and highly professional from the top down. It was a total pleasure working with the team there and special thanks to Louis who gave us great advice on how to price... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Luke was fantastic estate agent providing us with a great overview of the house and went above and beyond to find further information for us. The team's response to our queries were instant making the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

When the previous tenant moved out, JT's team - Darren, Mollie, Yvonne and Eleanor handled everything for us brilliantly. From administering the move-out, marketing and viewings; sorting out prospect... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geld & Versicherung

Vom Unternehmen geschrieben

We are Manchester’s residential property specialists: our market knowledge is unrivalled! Our first-class customer service ensures that we retain our clients throughout the property cycle and achieve excellent recommendations.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

73 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(73)

9 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Estate agent didn’t show up for the viewing

Estate agent didn’t show up for the viewing. I rang the office after waiting in the rain and they only picked up after 10 mins of constant ringing. They conveniently said oh the agent must have just gone upstairs (the flat was on the ground floor), we have quite a group for this viewing so he’ll be right there”. I rang the bell multiple times upon arrival incase anyone was inside the flat. The company says he was in, they’re lying. I waited until 15:20, as they had said he’d be around for another viewing at 15:15. He was not there because I’m not sure how massive this one bed flat was that the viewings were taking more than 20 minutes. Liars, unprofessional and a waste of my time. I’d upload a picture here if it was possible of the flat that had a joint fixed charges notice against it lol.

1. Juni 2026
Bewertung ohne vorherige Einladung
JulieTwistProperties-Logo

Antwort von JulieTwistProperties

Thank you for your feedback.

For full context, I just want to clarify where there has been some confusion with this appointment. When you contacted our office at 3:07pm, it was explained that there were two group viewings scheduled at the property and that the viewing agent was already conducting the 3:00pm viewing inside the flat. As the agent was with the current group, he was unable to come downstairs immediately. It was also explained that you would be able to join the next group viewing as soon as the agent had finished with the group already viewing the property.

The viewing agent was present at the property throughout and had not missed the appointment. Whilst it is understood that waiting can be frustrating, the delay was due to the ongoing viewing rather than the agent not attending. We are truly sorry for any inconvenience caused and we appreciate you taking the time to share your feedback so we can further improve our processes.

Bewertet mit 5 von 5 Sternen

Luke was fantastic estate agent…

Luke was fantastic estate agent providing us with a great overview of the house and went above and beyond to find further information for us. The team's response to our queries were instant making the overall process feel smooth and efficient

15. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Brilliant at finding tenants

Brilliant at finding tenants! Also Yvonne in Property Management has been brilliant for more than a decade. No-nonsense, can-do, get on with it, job done. Thx

1. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Julie Twist is a top class operation…

Julie Twist is a top class operation and highly professional from the top down. It was a total pleasure working with the team there and special thanks to Louis who gave us great advice on how to price and market the property. We had a better than expected outcome thanks to him. I wish every estate agency did business the way they do. Susan James

22. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Julie Twist are a Really good estate…

Julie Twist are a Really good estate agents. They have been managing my rental properties for over 15 years. They are very reliable, extremely helpful. They have been keeping Landlords up to date with the renters rights bill. I would highly recommend.

31. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

My offer has now been refused

Since my first review and added update I have been contacted to say my bid will no longer proceed ,
I did think that would happen as I said in my updated review here.
Apparently the vendor will no longer accept my offer as I wouldn't commit to pay the AML fees! . I am very disappointed as I had my offer excepted and now it's not. What difference does it make to the vendor if I disputed the fees, it is said I didn't show commitment to the vendor by not paying for the checks, but I provided proof of funds and I.D documents, my bank statement is not something I would show everybody , isn't that commitment.

1. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent!!

I’m so grateful to Chris at Julie Twist for all his help in completing the purchase of my flat. From the very beginning, he was friendly, kind, and incredibly efficient. Buying a home can be a stressful process, but Chris made it feel so much more manageable by keeping me regularly updated and always being on hand to answer any questions.

He was professional yet approachable throughout, and I really felt like he had my best interests at heart. His communication was clear and consistent, which gave me great peace of mind every step of the way.

Thank you, Chris, for making this such a smooth and positive experience—I truly appreciate everything you did!

21. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Keeps sending me unsolicited emails

Keeps sending me unsolicited emails, no option to unsubscribe. Ignored my request to unsubscribe when I sent them an email. Essentially a spam source.

10. Juli 2025
Bewertung ohne vorherige Einladung
JulieTwistProperties-Logo

Antwort von JulieTwistProperties

Hi Kyle,

I’m terribly sorry to see your 1* review. We had amended your marketing preferences on our side and will be taking this up with our system provider. I can assure you there will be no more communications regarding properties of interest, and we apologise for the inconvenience.

Bewertet mit 1 von 5 Sternen

Unreasonable deposit deduction for dust

We left the property after 2 years of living in exact condition as we found it, but the agents made unreasonable deduction of £190 for the cleaning of two bedrooms and £70 for oven clean, which was brand new as we moved in. We spent all day deep cleaning the house but their excuse was that there were some cobwebs and dust on the Top of the wardrobes, where it's out of reach and sight. High definition photos were taken to make sure all micro dust is visible, even a photo of an electric plug with some dust on it, exaggerating a perfectly clean house to look as dirty. Spent two weeks arguing with the agent saying the property was left clean, just to be objected it was left dirty. I even sent a video, which was never downloaded and the link just expired. Utter ignorance, in my time in UK 12 years, it was the first time I didn't receive my full deposit back - because I always make sure to leave the property clean. I lived in many houses.

They nitpick minor things just to leave a tenant out of pocket and get some profits. They said their cleaner spent 3 hours cleaning the property, please tell me what cleaner gets paid £190 (+70 for the oven clean) for cleaning for 3 hours? I could of cleaned the dust they charged me £190 for in 15 minutes.

30. Mai 2025
Bewertung ohne vorherige Einladung
JulieTwistProperties-Logo

Antwort von JulieTwistProperties

I’m very sorry to see a 1* review.

Having looked into the claims further, I can see that there were multiple areas that required cleaning which includes behind furniture where there is a large build up of dust. Unfortunately the property didn’t meet the standards for a new tenant to move in and is why we had to hire cleaners to clean the property. We do not profit from cleaning charges, we can only bill exactly what is charged by a professional cleaning company.



We wish you the very best in your new property.

Bewertet mit 5 von 5 Sternen

After more than three years with Julie…

After more than three years with Julie Twist Properties, I just want to say a big THANK YOU. It's been a really positive experience from start to finish, and the team has always been great to deal with. A special shoutout to Kelly Davenport who was my property manager. She's been absolutely brilliant. Kelly’s been friendly, reliable, and genuinely caring throughout, ensuring all issues in the apartment were fixed quickly which made a huge difference. It's not often you come across someone who really goes the extra mile like she does. Thanks again for everything. I highly recommend them.

9. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thankyou Yvonne

I just want to say a massive thankyou to Yvonne Cook. As a property manager she was attentive, responsive and always at hand to help me with queries and made the moving out process so much less stressful for me. I've never had to move out of a property on my own before and although it was daunting with a couple of teething issues she safeguarded me through the process. I just wanted to point out what a valuable asset Julie Twist has and I am sure it doesn't go unnoticed that Yvonne is a great member of the team.

8. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First class service

The service was first class and we sold our property within a week of advertising the same. The whole process was managed very well by all involved and Chris was particularly professional and epitomised the friendly, attentive and caring approach shown by everyone. We strongly recommend Julie Twist and would not choose anyone else if we were buying or selling in the future.

26. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

Excellent all the way through the tenancy

Property Manager (Kelly) is exceptional at answering

Sian in Maintenance is also wonderful

25. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Darren Bolton from Julie twist inspired…

Darren Bolton from Julie twist inspired confidence straight away. He was engaging, professional and enthusiastic with a real passion for his job~ so much so he found us a great Tennent who fulfilled all our criterior in just a week and a half!

1. Juli 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr