J. Rotherham Bewertungen 

3.383
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had our kitchen supplied by Wren Kitchens (who we also have nothing but praise for) but due to the cost savings available by going direct to Gemini Worktops for our Quartz worktops it was a no b... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Jokers. I'm glad this company has gone to the wall. Awful people and dreadful service. 9 Visits to sort out problems. Didn't turn up, late for appointments and overall work standard was dreadful. All... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic service from J Rotherham, any questions I asked well answered thank you Amy. Worktops fitted today by Chris & Jack polite young men and did a brilliant job, clean and tidy has they went alo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Have to say pleasantly surprised considering reviews, which are mixed ....2 young guys who came were first class, nothing to much trouble, needed to alter work surface which they done as Wren made an... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Küchenbedarf
  2. Granitanbieter

Über J. Rotherham

Informationen, die aus verschiedenen externen Quellen stammen

An English family business with a rich cultural heritage, J Rotherham is proud to be one of the oldest and most highly respected stone masons in the United Kingdom today.

Designed for the twenty first century, all our products are a unique fusion of the highest quality materials, design, technology and hand craftsmanship.

Kitchen Worktops
We work with materials from all over the world to bring you the best choice and cost. Years of experience and investment goes into making our luxury kitchen worktops the very best value for money. We manufacture worktops and bespoke surfaces for residential and commercial environments in our best selling Gemini Quartz, Aurea Stone, Granite and Corian.

Fireplaces
Contemporary and period stone fireplaces,encapsulating all of history’s most significant movements in architecture and design. Our fireplaces are manufactured from a choice of the best natural limestones and are beautifully hand finished by our master masons.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

3383 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(3.383)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Work top measured wrong

Work top measured wrong. Waiting for someone to contact me to get it sorted. Bang goes the meal I was going to cook for our anniversary.

19. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi John, apologies for the delay in reply.

I'm sorry that your installation didn't go to plan. I can see that you now have a second template appointment to rectify the issues. To ensure your job is followed, I have escalated your complaint to our customer service team. I hope the process goes much more smoothly for you this time around.

kind regards

Bewertet mit 1 von 5 Sternen

Absolute cow boys

So you rang me that day and kept in contact for three days promising me two replacement worktops...... been waiting 11 days for a phone call back to give is a date to install, if that’s even going to happen?! Shame on you J Rotherham’s still back to square 1

19. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Laura, I'm truly sorry that you've had a poor experience up to this point. Please let us try and make this right for you. So I can escalate this further, can you provide me with your order number please?

kind regards

Bewertet mit 5 von 5 Sternen

What a great experience having reliable…

What a great experience having reliable workers enthusiastic and getting on with the job in hand ! Would highly recommend the guys for future works for family and friends. Rotherhams have been spot on thank you all very much for a smooth care free job.

19. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Mrs Mcloughlin, thank you so much for your review. It's always great to have positive feedback from our customers. I'll be sure to share these great comments with our team.

kind regards

Bewertet mit 2 von 5 Sternen

It is difficult to rate this company…

It is difficult to rate this company yet as my work surface has yet to be template.
With one exception I have found this company to be dictatorial and prescriptive in its dealings with its their customers.
They seem to have no give or take or respect for their customers' time even though it is us who are paying.
The one exception so far has been the gentleman, John, who took my telephone call. He went out of his way to try to get the planning dept to alter my templating appt to to late afternoon without success.
Thank you John,
Rotherhams shame on the rest of you

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Bill,

I'm glad to hear John did a brilliant job of assisting you. I'm sorry to hear you didn't receive the template date of choice, hopefully after template we can get this 2* turned into a 5*.

Bewertet mit 5 von 5 Sternen

Fantastic company to deal with

Fantastic company to deal with and quality products. Our worktops arrived in around 2 weeks from the initial measurement. The initial visit was really informative, every question we had was answered and any improvements or suggestions were advised. The fitters did a fantastic job and the end result is amazing. I would recommend Rotherhams to anyone.

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Peter,

Thanks for the wonderful feedback.

I've reviewed the fitters photos and the kitchen looks fantastic.

Bewertet mit 5 von 5 Sternen

The worktop arrived within the three…

The worktop arrived within the three week
time scale. The fitters arrived earlier than
the the time slot (great for me). They worked
quickly and the work was completed in under an hour.

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Michelle,

Thank you for taking the time to leave us a positive review!

Bewertet mit 5 von 5 Sternen

Very pleased

So it never happens as quickly as you would like but I cant complain. The communication has been excellent, everyone arrived when expected. The quality of the granite is first class, the installation team first rate.

Would I buy again, most definitely

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Steve,

Thank you for the glowing review!

Bewertet mit 5 von 5 Sternen

Awesome and Superb

From the patience and time of the designer at Wren to being installed by J.Rotherham which wasn’t an easy job. The company showed great patience and turned around the worktops when required in next to no time time at all . The install were awesome and superb in the way they carried out the works . Unbelievable high standards . Well done to all involved and many thanks!!!

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi John,

Thank you for your feedback, It's great to hear from another happy customer!

Bewertet mit 5 von 5 Sternen

Excellent job

Excellent job, from the surveyor with his advice to the fitters who had the job done in an hr. Quartz worktops, upstands and splashback look amazing. Fantastic job 5 stars all round guys.

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Debbie,

I've had a look at the installation photos and the Highland White does look absolutely amazing! Really glad to hear you've been happy with our service!

Bewertet mit 5 von 5 Sternen

The turnaround from the templating to…

The turnaround from the templating to the fitting date was so quick, I was really impressed. The templating chap, Shane, was great. His customer service was second to none. He also advised me on things I needed to do in advance of the fitting. The fitters were also brilliant. They arrived early, fitted the worktop very quickly and professioanlly, gave me clear guidance on aftercare and were very polite and friendly. Couldnt be happier, thank you guys :-)

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Emily,

Thank you for the positive feedback, I'll be sure to pass your review onto Shane!

Bewertet mit 5 von 5 Sternen

5 Stars from start to finish.

5 Stars from start to finish.
From the surveyor, offering advice, to the fitters who delivered when they said they would, and quickly fitted our beautiful worktop.
Very professional. Wouldn't hesitate to recommend J. Rotherham
W.Healy
Nov.2019

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Wendy,

I'm glad your experience has been positive from start to finish, the Arabescato looks beautiful!

Bewertet mit 4 von 5 Sternen

Prompt and efficient.

They were very prompt and fitted the work surface top without any problems.

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Thomas,

Thank you for the positive feedback, I'd love to know what could get us that 5th star!

Bewertet mit 5 von 5 Sternen

Does a Brilliant job and NOT expensive!

When you came and fitted my quartz worktops & back splash back in May , you left me a complimentary work surface cleaner (in a spray ) and a cleaner for the stainless steel. I have been using the products regularly ( about once a week, unless something appears) and I can honestly say it does the job - I'm absolutely delighted with my kitchen so I want to keep it in tip top condition. The cleaners keep my kitchen looking like new and definitely clean away scuff marks etc. I've just ordered more of the products ( and some for my friends ) and the delivery was extremely prompt.....2 days!! Many thanks indeed.A happy customer.

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Monica,

I'm really glad to hear you love our worksurface cleaner, happy cleaning!

Bewertet mit 5 von 5 Sternen

Dealing with this company made a…

Dealing with this company made a refreshing change. The customer service assistant ensured that my fitting date was accommodated due to a major operation. The customer service assistant, kept me informed all the way and even took the trouble to phone me to ensure everything went ok.
The product is fab, clean lines and perfectly fits. All the team were great from the measuring to the fitting. Definitely will use again.

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Adam,

Thank you for the great feedback! I've had a look at the installation photos and what a beautiful end result!

Bewertet mit 5 von 5 Sternen

John has contacted us to enquire if we…

John has contacted us to enquire if we are happy with the work done so far and has been very helpful in sorting out a small issue we have had with our installation.
Would definitely use J. Rotherham again

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Good Afternoon,

Thank-you for taking the time to leave us this glowing review - I'll pass the good news onto John.

Bewertet mit 5 von 5 Sternen

Just had Jason come to do our…

Just had Jason come to do our templating. Couldn’t have wished for a nicer guy. Very helpful and knowledgeable.

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Carol,

Thanks for the great feedback.

I'll ensure this is passed on as we feel it is very important to recognise success.

Bewertet mit 4 von 5 Sternen

Great service

Great service, very professional & my worktops were fitted on time.

18. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Lynne,

Thanks for the great feedback.

Bewertet mit 1 von 5 Sternen

Absolutely appalling company

Absolutely appalling company
Purchased dream kitchen from wrens and has been a disaster from the start from kitchen fitters and then Rotherham’s
Am on the third worktop insulation which is also damaged !where they are using unprofessional incompetent fitters to carry out insulation of customers worktops this is leading to damage occurring
Customer service is appalling they never reply to emails or phone calls you are passed from one person to another and never get anywhere
Last week had insulation booked in had confirmation email of this with no reason and no contact with us the simply didn’t turn up !
I got through to a manager and she told me she would help begged me to leave a bad review on trust pilot well after her ignoring my email I’m writing my review !
They sent the same incompetent fitters to my property twice when I asked them to send different fitters
Rotherham's have no compassion for disabled customers when they leave them without a fully functional kitchen for six months been so stressful
Had a huge impact on my health
Kitchen was paid in full in may we are now in November you took our money and still haven’t fitted the worktops to the standard you should have
We are now waiting for Rotherham’s to come back to us with a resolution about this damaged worktops
John&mary farrugia

17. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Mary,

I'm sorry to hear of the experience you've had.

I'll be in touch today in order to discuss what can be done.

Bewertet mit 5 von 5 Sternen

Brilliant workmanship

Brilliant workmanship and excellent service from beginning till the end, very happy with the worktop, the fitter was professional with great patience to complete his work to his upmost satisfaction, considering he had a bit of a problems with one piece of the worktop.

16. November 2019
Bewertung ohne vorherige Einladung
J. Rotherham-Logo

Antwort von J. Rotherham

Hi Harry,

Thanks for the great feedback. It's good to hear that you've received a fantastic service from our fitter.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr