Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Rotorazer Garden Multitool PRO. Very poor build quality, plastic and metal strimmer attachments are not suitable for the job, both broke within seconds. The length of the item makes it very diffic... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered the sunglasses for self and husband. Really pleased with them made a lot of difference after cataract operations. Taken away all the glare but allowed good vision. Easy ordering, quick deliver... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Brilliant Customer Service, they dealt with my order efficiently and without any issues. Excellent service from start to finish. Products arrived on time and in very good condition. I have used... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The user friendly website made ordering my item so simple, the description was exact as to my order placed and the delivery schedule was impressively quick. 10/10 JML

Unternehmensdetails

  1. Haushaltswarengeschäft
  2. Fachgeschäft für Haushaltsgeräte
  3. Kosmetikgeschäft
  4. Fachhandel für Sport- und Fitnessgeräte
  5. Geschenkeladen
  6. Fachhandel für Küchenbedarf

Über JML

Vom Unternehmen geschrieben

DISCOVERING GREAT IDEAS FOR OF 30 YEARS

We love discovering new ideas at JML and, for over three decades, our passion has been seeking out clever ideas to solve some of life’s little problems.

Founded in 1986 by John Mills, JML was run from the basement of his family house in Camden. Today, JML is still a family-owned and run business, with the same guiding principles of quality, value, and innovation that we had when we launched our first product, as we have now with over 2000 products sold across 50 countries, worldwide.

Our team of product developers search the globe for great ideas and creative solutions. From problem-solving gadgets to time-saving tools, our products help make everyday tasks, in and around the home, easier. All our products are rigorously tried, tested and developed in the UK to ensure they meet our exacting standards and surpass all British safety regulations and compliance standards.

From clever cookware and speedy-cleaning equipment to smart storage ideas and beauty hacks – we’ve got a product that is sure to surprise and delight anyone. And, with around 12,000 points of purchase across the UK, you can find some of our most popular products in your local Asda, Boots, Tesco, Wilko and Robert Dyas, as well as in many more stockists up and down the country's high streets and retail parks. Sold alongside our iconic video screen demonstration stands, JML products have been loved and trusted by retailers and shoppers alike for over 30 years.

Whether you shop with us in-store, on JMLdirect.com, or via our pioneering home-shopping channel and infomercials, we’re confident you’ll love your JML product. So much so, all our products are backed with a 30-day, no-quibble, money-back guarantee. If you don't love the product as much as we do, we'll give you your money back, no questions asked. What’s more, for peace of mind, all our products come with a one-year warranty.

Customer satisfaction is at the core of what we do. From finding products we think you’ll love, to helping answer your questions and resolving your problems, we're dedicated to offering superb service. It's one of the many reasons we have gained such a loyal customer following over the years and why we are still here today.

Our UK-based customer care team are on-hand 24/7 to help with customer queries. The nice ladies and gentlemen, (no automated call centres or bots here) in our South Shields' Contact and Distribution Centre, know our products inside out and they love a good chat too so if you need us, we are always here to help make shopping with JML, and using our products, as easy as possible.

We hope you enjoy shopping with us.

 

Shop Now: Kitchen | Health & Beauty | Home & DIYPets | Gift Ideas | Offers | 

 


Contact

  • Customer.Service@jmlgroup.co.uk
  • Freephone 0808 206 0600
  • JML Customer Services
    • Unit 1 East Side
      Port Of Tyne
      Tyne Dock
      South Shields
      Tyne & Wear

      NE33 5SP

 


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

14.704 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 35 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 2 von 5 Sternen

Rotorazer Garden Multitool PRO.

Rotorazer Garden Multitool PRO.
Very poor build quality, plastic and metal strimmer attachments are not suitable for the job, both broke within seconds.
The length of the item makes it very difficult to get the correct angle for edging.
Changing the cut height for the grass cutter is not easy due to the incorrect sizing of the spanner supplied.
The instruction book is not easy to follow.

15. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No effective means of reporting a faulty product

I bought an Invictus 2 with the floor tools from the TV and it was delivered to me.. It is unusable because the dust canister opens when using the cleaner. I contacted JVC through the contact form on their website and didn't receive a reply until a few week after, The reply tells me my ticket wis being closed due to inactivity. This mail is non reply and gives me a link to click on. The link is some kind of message portal where I'm told I've emailed the wrong manufacturer and says please sign in to respond. I don't have any account with JVC to sign into and there is no button to create an account/login. I simply used their website contact form where the cleaner I purchased is being sold but It appears from their message that they are saying they are not responsible for the cleaner because they are not the manufacturer, so why not give me an email address for the people whom they say are?. I'm a 73 year old female living alone stuck with a useless cleaner that cost £119.00 and would give them no stars if I could.

14. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Hit and miss over quality of products

Hit and miss over quality of products. My wife made the mistake of ordering bra’s following their guidelines. She went up a size and ordered Large only to find they were still no where near her size ( far too small ). This cost us £4.45 to return them.

10. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ordered the sunglasses for self and…

Ordered the sunglasses for self and husband. Really pleased with them made a lot of difference after cataract operations. Taken away all the glare but allowed good vision. Easy ordering, quick delivery and 3rd pair for when of us can't find our pair.

11. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Returns

I'll start with the positive the lady i delt with did try to help but couldnt, this is why i gave 2 stars.
I started the process of returning an item, I was told to just send it 2nd class and keep proof of postage and if anything goes wrong I'd still receive my refund. My parcel has now disappeared since royal mail got it.
I called jml direct only to be told as they haven't received it no refund! Do not listen to them if your item is more than £20 as that's all royal mail will give you.
If i hadn't been told it would be fine 2nd class I would have sent it 1st and been able to claim the total amount back .

9. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Useless 3 Belvia bras size 36/38

Purchased 3 Belvia bras size 36/38, absolutely useless. They were no where near the correct size. The customer service representative was very ill mannered. She told me that all clothing varies slightly. However I measured the bra it was 10 inches smaller than stated. I won't buy from them again. Plus I still haven't had my refund

30. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Really disappointed.

I was really looking forward to receiving a Jml bra , but unfortunately it’s a big disappointment .
I checked the size guide, as a large is supposed to be suitable for 36 /38 bust , I ordered that size , it’s way too small & skimpy, giving me the appearance of 2 boobs in one cup .
I thought as jml is a good company, I could rely on them .

8. April 2026
Bewertung ohne vorherige Einladung

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