Shrewsbury Store - Went into the store with a problem with a camera that had been repaired by Jessops. Despite being very busy, Michael looked into the matter very calmly, and called the service... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... Mehr ansehen
Amazing service. I ordered the films on a Friday afternoon, & they arrived the next morning. Less than 24 hours from order to delivery, & on a Saturday no less! At no extra charge! Unbelievable. My la... Mehr ansehen
The assistant went the extra mile in identifying suitable cameras for myself and my wife. One wasn't in stock at the shop and expected that I would have to order it online but when she found out they... Mehr ansehen
Unternehmensdetails
Über Jessops
Vom Unternehmen geschrieben
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesKontaktinformationen
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Vereinigtes Königreich
- cs@jessops.com
- www.jessops.com
4,6
Hervorragend
14.463 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fast delivery and good price
27. März 2026
Antwort von Jessops
Dear Mike,
Thanks so much for your feedback, we're so pleased you enjoyed your Jessops experience and we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Antwort von Jessops
Dear Philip,
Thank you for your feedback - we really value you sharing your experience!
Kind regards,
The Jessops Customer Service Team
Really friendly help staff especially…
Really friendly help staff especially the young woman in the York store and Raphael in customer service. Really helpful and great communication
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jessops
Dear Nick,
Thank you for your feedback - we really appreciate your kind words about the team and we're delighted you enjoyed your Jessops experience.
Kind regards,
The Jessops Customer Service Team
Very helpful as always.
Very helpful as always.
However would be really helpful if you sold square frames.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jessops
Hello,
Thanks so much for your feedback.
We're delighted you have found the team consistently helpful and we are reviewing your comments about square frames.
We hope to welcome you back in the future.
Kind regards,
The Jessops Customer Service Team
Canon camera is fantastic and just as…
Canon camera is fantastic and just as described on the Jessops website. The delivery service was also brilliant and carefully packed camera arrived in a flash the following day.
14. März 2026
Antwort von Jessops
Dear Bill,
Thank you for your feedback, we really appreciate you sharing your comments.
We do hope you're enjoying your Canon 80D!
Kind regards,
The Jessops Customer Service Team
Camera service
The member of staff who dealt with my camera was very friendly and knowledgeable.
My camera was services and is now working much better
Great service Thanks very much.
20. März 2026
Antwort von Jessops
Dear Michael,
Thanks so much for your feedback, we really appreciate your comments and support!
Kind regards,
The Jessops Customer Service Team
Jessops staff were very friendly
Jessops staff were very friendly, and informative about everything we needed, a Sony mirrorless camera and lenses, it was at Kingston ,and parking was easy,I would definitely use them again.
6. März 2026
Antwort von Jessops
Dear Roger,
Thank you for your feedback. We're so pleased you enjoyed 5* service with Jessops!
Kind regards.
The Jessops Customer Service Team
Purchased a Kase Black Mist Filter on…
Purchased a Kase Black Mist Filter on offer for £35 off the RRP. As anyone who knows these products it is very rare to find one so heavily discounted. The whole ordering process from Jessops was very easy and the product arrived promptly the following day. Excellent service thank you
18. März 2026
Excellent customer service
Not only are Jessops very competitively priced, their customer service is brilliant.
Unfortunately one item in my order was faulty (no fault of Jessops). They replied quickly to emails, and arranged collection of the faulty item from my work address during the week, and delivery of the replacement to my home address on a Saturday. Faulty item collected on Thursday and replacement delivered just 2 days later.
Delivery both times was really fast.
I would absolutely buy again from Jessops.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jessops
Dear Sergeii,
Thanks for your comments, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Antwort von Jessops
Dear Mr Coulson,
Thanks so much for your feedback, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
excellent customer service
they went above and beyond to get a replacement for my camera
20. Februar 2026
Antwort von Jessops
Dear TC,
Thanks so much for your feedback.
Our Jessops London Oxford Street team will be thrilled to to hear your kind words. We hope you're enjoying your new Sony ZV-E10!
Kind regards,
The Jessops Customer Service Team
We entered on the of chance and came out with what we wanted with the helpful advice from the sales man.
An excellent chance visit
16. März 2026
Antwort von Jessops
Dear Simon,
Thank you for your feedback.
We're so pleased you enjoyed 5* service at our Jessops Kingston store and we hope you're enjoying your new Nikon binoculars!
Kind regards,
The Jessops Customer Service Team
Michael was extremely helpful and…
Michael was extremely helpful and helped me choose the perfect photo to gift to my mum for Mother’s Day. Thank you
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Jessops
Dear Karan,
Thanks so much for your feedback. We really appreciate your lovely comments and will be sure to pass them onto Michael and our Jessops Kingston team.
Kind regards,
The Jessops Customer Service Team
It was excellent
It was excellent. I knew I had come in for a small camera & I particularly like Nikon (having got a Coolpix P950). However there wasn’t a small Nikon available but she showed me a Sony which she recommended and she did it in such a thorough way I bought it - and I’m pleased she convinced me to get it. I’ll be taking it away with me in a week’s time but will get used to using it in the meantime.
13. März 2026
Antwort von Jessops
Dear Christina,
Thanks so much for your feedback.
We're delighted to hear you had such a positive experience. We really appreciate your support and we hope you have a fantastic time capturing those special moments!
Kind regards,
The Jessops Customer Service Team
Fast and friendly service
8. März 2026
Antwort von Jessops
Dear Simon,
Thanks for your feedback - we really appreciate you sharing your experience!
Kind regards,
The Jessops Customer Service Team
Antwort von Jessops
Hello,
Thanks so much for your feedback, we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Prompt resolution of a problem
I had a problem regarding a duplicate order I had made in error. This was resolved promptly. The delivery of the item I ordered was fast
11. März 2026
Antwort von Jessops
Dear Nigel,
Thank you for your feedback. We're so pleased you enjoyed a 5* customer experience with Jessops.
We hope you're enjoying your new R5!
Kind regards,
The Jessops Customer Service Team
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