Jean Patrique Bewertungen 

Countless spam emails from these guys posing as multiple online gambling sites such as Golden Lion or Winner Casino. At least 20 per day. Harassment.

They illegally buy and distribute data. Spamming email addresses with hundreds of emails a day.

Spam

Somehow these guys have got my details and are now sending me hundreds of emails every day about online casinos

Love the product. The Anything Pan. BUT, ABSOLUTELY INUNDATED WITH SPAM EMAILS NOW!! I purchased the pan at the beginning of the year as a present, and you have sold my data to God knows who!!! It's unbearable how many spam emails I get!! DON'T buy from here.

Purchased Bio ceramic frying pan set. The order arrived quickly however it took over 2 hours to fit the handles to the two larger frying pans and one of the bakelite knobs for the lids was broken. Informed customer services but still waiting for replacement. Wouldn't recommend due to difficulty encountered fitting the handles.
Replacement knob now arrived. Thank you

I am sorry to be writing this because I hate giving bad reviews, but the difficulties I am having with this company are now causing me stress. It’s a complicated story but the bottom line is, because of confusion with my different email addresses, I thought they were not sending me the item and I was being scammed. I had paid through PayPal and so I got PayPal to withdraw the payment.
I ordered the same pan from Amazon and it arrived the next day.
I continued to get emails telling me my order was incomplete, so I was pretty surprised to receive the pan yesterday from Jean Patrique.
I phoned the company immediately and told them what had happened. The person I spoke to was polite and helpful and said she would send a courier to collect it but she just had to check with PayPal.
She phoned me back today and was like a different person. Told me I had to take it to the post office and pay for the return postage because the error was my fault because I didn’t cancel the order with them.
I said they could collect it and she said they would not and they would take the money via PayPal. I was quite staggered at the change in attitude and was quite upset by the end of it. I have had heart surgery recently and started having palpitations as a result so I had to get off the phone.
I have had a further email but they are insisting I pay the postage.
They are still sending me numerous marketing emails, ironically offering me a discount offer, the value of which is much more than the postage would be!
By the way I have used the Jean Patrique pan I received from Amazon and it seems to be very good.

I’ve unsubscribed twice now and still get unsolicited mail. I tried unsubscribing today and it worked in that it said I was unsubscribed, but their options have two click buttons and not one, so you click unsubscribe and the other button is still clicked on the email frequency options. Probably why it’s impossible to unsubscribe

Ordered goods (some cutting boards and a peeler) my bank account was charged 1st of April. It’s now 4th of May. Nothing has arrived, no communication from them, and no response from my email, other than automated response acknowledging receipt. I will now request a refund from my credit card company.

They sold my data and now I get Spam calls.

Their kettle is really thin and the handle moves when you tip it so it is dangerous to pour. The knife is going rusty already.

I have seen spam brochures through my door from them too, they are one of those companies who just put crap in everyone’s homes. They also email you and make it difficult to unsubscribe. Poor quality illegal company needs to be shut down.

They are complete crap, the y use Evri to deliver, 2nd mistake, 1st was to use this company. Refused to cancel order, then went on to use Evri (Hermes) to do a word that sounds like excrement, job.

I ordered their lazy pan which is supposedly made of cast iron, they claim its easy to clean and its super non stick little or no oil required, it's claimed by Jean patrique to have a lifetime warranty or 20 year whichever one it was and about 8 months in the pan doesn't clean up properly anymore the edges of each compartment have heavy burnt stains which don't come off and the pan material is peeling away around the compartment edges don't buy one people

Ordered a Whatever Pan which arrived today - and first use it worked and cleaned well

Bombarded by emails since placing the order, but one read ‘congrats, here’s your £20 voucher’

Decided to buy the XL Pan which was over the £50 voucher qualifying threshold - at checkout told I cannot use the voucher

Appalled at such an underhand approach and waste of my time

Will now report to Trading Standards

ADDED 21 March

Thank you for your reply - I forwarded the email voucher received to your hello@ email address - no reply received to that.
yet.

Order number was #318737

UPDATE 24th March

Notwithstanding a promise to issue a voucher to match the £20 discount - nothing further received despite chasing three times

Now raised with Trading Standards

Updated 30th March - after chasing 3 times, finally received a working voucher, which has now been used to buy the XL Whatever Pan - review changed from 1 star to 3

Would recommend Jean Patrique, they very kindly sent me a new Whatever Pan free of charge as the one I had I was having problems cleaning it. Love this pan, steaks cooks lovely, could never get good tasting steaks until i bought this pan, I've also bought the Stonetastic 3 pc granite non-stick frying pan set, they are also brilliant.

I do not recommend buying the "Bio Supreme Ceramic Frying Pan Set" for the following reasons:
- Poor quality. The painted part of the pans (bottom) is prone to scratches even from minor contact to other kitchen utensils
- Missing screws to assemble lid and very poor instructions in the box. I am unable to use the 2 lids at all.
- Some screws provided but do not fit the lid handle
-This was a Christmas present. I had to return the first batch as a white paint-like material was found at the bottom of one of the pans which was impossible to remove.

Quality is utter trash. I've had better quality knives from the value section at George@Asda. Even though I barely reached for these knives due to how terrible they were, 2 out of 3 of the knives have been thrown away already and the last one is about to go in the bin. Avoid and spend your money elsewhere. Also they wouldn't stop spamming me with junk mail even after I asked them to stop multiple times.

I purchased at 15 piece set of saucepans etc in 2004/5. One of the handles was "wobbly" and I emailed and asked for advice. I sent some pictures of the handle and received a brand new saucepan by return.
Excellent service and communication.

Returned an item recently, as it was double purchased to due lack of communication, ie no confirmation email of successful order on first item. Kept the second item I hastily ordered, as it was cheaper in price (by half) at the time I placed order for this one.
Expecting full refund for first item that i returned,turned out that I received a refund for the second, cheaper item?,
Contacting their help line as soon I received email about this refund,9th December,expecting an explanation on why the wrong amount been issued, even so I had a good idea as to why, just got made to believe they would look into it, with no apology, nothing.
Still waiting for outstanding refund of £20.25.
My advise, compare return invoice with ALL the details provided,rather then going by post code and name. Confusion could have been avoided.

This company continues illegally to sell my personal data to its partners and use it itself, despite multiple requests from me to remove all my records from its database. It's happened so many times (again today) I've complained to the Information Commissioner - currently waiting for them to address this. The thing to ask yourself when considering buying something, can you trust a company that consistently breaks the law?

On 27th November I placed an order for a number of items to be given as Xmas presents. These were despatched to Evri reasonably promptly but on 2nd December I received an email from Evri stating that there was a delay and the parcel would be delivered the next working day. Needless to say it wasn't. Since then I have contacted JP numerous times who have thanked me for my patience! I asked them to chase it up with Evri as a matter of urgency. I finally received from JP a copy of a response from Evri which said that they are still working through a backlog from Black Friday and were hoping that my parcel would be delivered within 10 days. As we will be away for Xmas I have said to JP that if I do not receive them by 20th December I will ask for a refund and would they guarantee this. Since then I have heard from Sophie at JP that they could either issue a refund or send a replacement to the address that I was going to. I opted for the latter and the order duly arrived within a few days. The knives and griddle that were then used were excellent.
I do think JP should use a different courier company as JP are getting a lot of flack that should go to Evri.

Still waiting for delivery - 17 days after placing order. Should have arrived yesterday but not shown up. Really let themselves down by using Evri and poor response from customer service. Will certainly never use again and not recommend