Jamesfrew Bewertungen 164

The engineer arrived as expected. He was polite, quiet, but informative and answered my questions honestly. When finished, he commented on the good condition of my boiler. When asked, he explained the work required to fit a heat pump.

Good all round professional job with no complaints whatsoever.

Thank you

Engineer was very pleasant and carried out his task politely, speedily and efficiently.
The first rate experience I have always enjoyed in my dealings with this business.

Service was great, staff very friendly, customer service very obliging

Highly recommend James Frew. Always accommodating when arranging an appointment and engineers are always friendly and efficient. First class service.

The gentleman that done the service on boiler was very able to complete the task no problem & i was kept informed of the pm apointment by text
which was always a good idea

Well mannered young man ,tidy work, completed as arranged.

Knowledgeable engineers

As always great prompt service. Engineer excellent and very pleasant. Communication excellent A++

After 11 weeks installing 4 radiators I am still waiting for 1 to be fixed it has been a nightmare the tin lid was on Thursday when a workman arrived as 1 radiator was leaking and removed the radiator and did not cap the fitting and left saying that he would not refit it as he would have to get a joiner to put a piece of wood behind where the radiator was to be installed as he did not cap the radiator there was water everywhere and I phoned but was cut off as it was after 5 pm so I had a go on the website to report the problem which gave me the same phone number that cuts you off I then when back on the website again and demanded that someone come out right away as my porch was flooded I received a phone call this time to say that a engineer would be with me shortly which he was and he capped the radiator but after he left there was still water coming from the radiator so I had to stay up all night to keep emptying the container when I phoned and spoke to the manager he assured me that Martin the engineer would be there to fix the problem which he did after the other 3 could not so I would certainly not recommend this Company for installing radiators

Arrived on time, worked quickly and cleanly

Work done cheerfully and very efficiently, as has always applied with James Frew

Engineer very respectful of my home. Got the job done quick. James frew always a great service

High quality customer service was provided on the day. Callum the staff member provided excellent friendly, informative and respectful service and carried out his duties quickly and effectively.
I have always had the highest quality service throughout my contract with Frew Services and would recommend them to family and friends.

Good reliable company,on time pleasant staff done the job left everything tidy.thanks

Great service, very professional, friendly and skilled thank you

Great visit from the James Frew gas engineer very friendly and spoke through all aspects of the routine annual service

Technicians were punctual, polite, diligent and helpful. The problem with the boiler was explained simply as well as the proposed remedial work.