Intercape Bewertungen 

189
•
TrustScore 1.5 von 5

1,6

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Service: IB1179 The drive from Stellenbosch shuttle there were two of them. One not driving the shuttle was very rude in terms of letting us know which shuttle to take. He had a device looking at... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The Service is So Bad the Bus Delayed it was Suppose to depart around 7 and know it's almost 22h00 Still in Mthatha..and it just Stopped the Staff didn't even Inform us Passangers the Reason it stoppe... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The bus was late, it said it would depart at 15:09 but only arrived at 15:40. And also, the toilets have a very bad smell! I wish there could be something done about it. Put in air fresheners or somet... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Mduduzi (Intercape driver) on bus 702 was very rude, aggressive, and was shouting at me, telling me he's going to teach me a lesson by refusing with my bag. The other driver intervened and gave me my... Mehr ansehen

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1,6

Ungenügend

TrustScore 1.5 von 5

189 Bewertungen

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1,6

Alle Bewertungen

(189)

121 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Trp from Kathu to Pretoria.

Trp from Kathu to Pretoria..

4.5 hours delay, we're suppose to be 21:00 but buss only arrived at 01:15, not any proper communication and then on top of that Driver and crew member with very bad attitude.
I've been hearing from different passangers that busses always get stuck due to breakdowns. It seems maintenance is not top of mind
Definitely the 1st and the last time I will use this buss service!

I don't see Intercape hanging around for another year..

Never again

29. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shuttle service might as well be run as…

Shuttle service might as well be run as a taxi rank. I had to wait for 3 buses before we could leave from 04:15.. it is currently 05:45 and only 2 buses have arrived. I was informed by the call centre that the last bus was 40 minutes out. What an inconvenience

12. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

A stink of a ride

I recently took the Intercape Mainliner bus from Grahamstown to Cape Town, and the experience was deeply disappointing.

The problems started at ticket purchase. I paid R750 for a ticket that allowed seat selection instead of R550 for a standard ticket. Only afterward did I find out that seat selection was not available on this specific trip. Despite this, Intercape refused to downgrade or refund the ticket. I paid extra for a feature I could not use.

The scheduled journey was already long at around 12.5 to 13 hours, departing at 18:30 and arriving at 07:30. In reality, we only arrived in Cape Town at around 10:00, turning it into a 15.5-hour trip. Because it was overnight, sleeping should have been possible. It wasn’t. A TV screen at the front of the bus repeatedly flashed a bright white screen and played Intercape advertisements roughly every 20 minutes throughout the night. This made proper sleep almost impossible.

The worst part of the trip was the air quality. The onboard toilet smelled so bad that opening the door caused immediate gagging. The stench spread through the bus, forcing me to press my face into a pillow I had brought just to cope. After the trip, I became physically ill, which I strongly believe was due to the prolonged exposure to the foul air.

There were a few positives. The driver was competent, and the ride itself was smooth. The bus also stopped a few times for about 15 minutes at petrol stations, allowing passengers to buy food and use proper bathroom facilities.

Overall, the poor ticketing practices, excessive delays, lack of sleep, and unacceptable hygiene make this an experience I would not repeat. I do not recommend Intercape.

27. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

BEST DRIVERS

Mike and Leon where so accommodating in their bus . Smiling and joking all the way from Capetown to johannersburg.
Why not I feel I can have a ride back in their bus. What a splendid journey. Actually with Mike it's my third trip.
I will highly recommend intercape to my family and friends thanks again to Mike and Leon
Bus 823

5. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Our trip going there was smooth even…

Our trip going there was smooth even though we were running late but coming back from Grahamstown to Park Station was a literal nightmare!!We were stuck at Welkom for over 4 hours with the drivers barely giving us any feedback or telling us what was wrong with the bus and when asked the driver got defensive and even resorted to beating up a passenger ( even though the passenger was the one who threw the first punch) I think everything could’ve been avoided if the driver was not rude!NO MORE SHAME

30. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Intercape service sucks

Intercape service sucks. Busses are always late and when do arrive drivers stand in unfamiliar locations for ours doing who knows what. Departure was suppose to be 09:50 bus arrives 11:45 then made a stop in Klerksdorp for almost 2 hours

3. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

It was Tues the 09/25..

It was Tues the 09/25... @ 22:45. It constituted the most lamentable decision that individual could possibly conceive; he may believe he's being stringent, but he isn't. I boarded the gentleman that was driving named Daddy; I cannot recollect his last name. Could that fellow exhibit greater courtesy and cease behaving as though he is bestowing a kindness upon us? We procure tickets; they are not bestowed upon us gratuitously. He is profiting due to the patronage of the populace. Secondly, regarding his cohorts at Cod River as they alternated shifts, he perpetrated an indefensible act: he compelled an elderly gentleman to traverse miles during the night, burdened with his provisions. Even assuming the patron was mistaken, assuredly there existed a means to apprise the old man, as he was completely unaware that it was not the refreshment locale. I'm back to taking a flight then belittled by drivers.

9. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Matter of fact you guys don't even deserve the…

Matter you guys don't even deserve the one star because now all of a sudden terms and conditions apply they don't even care about their clients safety, the bus delayed us but their offices are also kicking us out cause they want to close their gates, I mean is this how you treat your passengers????? Bus was supposed to arrive at 7:30 instead we got here 21:00 pm and there's no transport to where I'm going.. I'm not pleased at all POOOOOR SERVICE!!!!!!!!! First of all I booked intercape yet we were given to The big Sky I'm really not happy

31. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Broken bus, Fools can't organise replacement bus in…

Fools can't organise replacement bus in time, worse they let other busses going the same route to pass. My family spent a night in broken bus, no network, no food. I will never ever let my family and friends to book intercape. Horrible service, all they want is money. No customer service at all

28. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

If I could rate the service as zero I would

If I could rate the service as zero I would. Today I have been scammed. Here I am having paid for an Intercape mainliner ticket and end up being put into an old blue sky intercity bus that has a foul smell. Intercape needs to refund me my money for falling to provide the service that was promised. I'm not impressed at all.

28. Dezember 2025
Bewertung ohne vorherige Einladung

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