Records were in good condition and as described although they were very dusty and could have done with a wipe before being packaged for delivery. Nothing that 5 seconds with a micro fibre cloth wouldn... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Top quality choices and quick turnaround. Love the feature of being able to hear a snippet of a track before deciding to purchase, helps me find what I’m looking for quicker and introduce me to some... Mehr ansehen
10/10: Flawless order processing, got them all 19 vinyl in five days 7/10: Even when sticker said Disc I, you guys delivered me Disc 2 from Attica feat Kirsty Hoiles 'Cyber Girl'. Hopefully Disc I... Mehr ansehen
VG+ record was at their admission a G+ record - it wasn't even that. Second record not up to par either, maybe a little better. Refund sorted so not all ruined, but really grading needs to be much,... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
After over thirty years in business Hard To Find Records remains a trusted source for vinyl records. During this time our passion for excellent customer service (rivalled only by our passion for music!) has remained central to what we do. This is reflected in our exceptional feedback and review scores. Our UK based warehouse is located in Birmingham’s city centre and from there we ship all over the world. We ship our sturdy, tested, environmentally friendly parcels with reliable and trusted courier companies. Our UK shipping rates remain extremely competitive and all international shipments are trackable with free insurance covering you against loss or damage. We have about a quarter of a million vinyl records on our shelves, some of which you won’t find anywhere else. Our team of friendly and knowledgeable staff is happy to help you with any music related questions or order related requests. We have professional DJs, experienced producers and audiophiles on hand. You can contact us during our opening hours by phone or email. And if you ever decide to sell your vinyl collection, we can even buy your records back from you. We purchase collections of nearly any size or genre with competitive prices paid.
Kontaktinformationen
30 Hall Street, B18 6BS, Birmingham, Vereinigtes Königreich
- 0121 236 3685
- sales@htfr.com
- www.htfr.com
4,5
Hervorragend
157 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
True Customer Service!!
Some companies pay lip service to customer service but not Hard To Find. They mean it when they say that their customers are important to them. Try them for yourself.
15. Dezember 2012
Bewertung ohne vorherige Einladung
Excellent and highly recommended
Fast delivery, great communications, good quality products. Second time I have dealt with these guys and am continually impressed
6. Dezember 2012
Bewertung ohne vorherige Einladung
Reliable and easy to deal with.
Overall very good but certain vinyl availability is restricted and sometimes over priced compared to other sites.
6. Dezember 2012
Bewertung ohne vorherige Einladung
Very good seller, quick delivery
A very good service indded, I ordered the wrong thing and returned it with no quibble. Re-ordered with what I wanted. I will look out for more hard to find items, the next time
5. Dezember 2012
Bewertung ohne vorherige Einladung
PERFECT
PEFERCT CONDITION OF VINYL
FAST SHIPPING
......PERFECT.....
8. November 2012
Bewertung ohne vorherige Einladung
Very good service - first order with HTFR
Very happy with communication and service, including delivery times. Many thanks.
17. Oktober 2012
Bewertung ohne vorherige Einladung
With HTFR Speed is the name of the game.
I have to say that I love browsing on HTFR. The website's perfectly laid out and easy to use. Placing the order was easy and they processed my order very quickly. All round good service.
16. Oktober 2012
Bewertung ohne vorherige Einladung
My first order and all good :)
I ordered some classic HARD TO FIND RECORDS and HTFR delivered, well packaged and in very good condition.. Love my tunes :)
Thank you very much Hard To Find Records
Will buy from you again! ;)
11. Oktober 2012
Bewertung ohne vorherige Einladung
Under new management, take care but looking promising!
OK so I got an email from HTFR, who I had not used for years, saying they are under new ownership and with a discount code for returning customers. The listings pages are easy to use and there is a clear promise that if it says it's in stock it will be. I checked a few wants and genres I'm interested in and found a lot of new-old-stock from the 90s (probably the remnants of some of the distributors who went bust a few years ago), so ordered a whole load, avoiding any s/h stuff . A few days before I emailed in a query about one of my target tunes using the contact form on the web page, but I never heard back.
Making the transaction however was a bit hi-n-miss. I tried to pay by paypal, but the transaction did not register properly, and it returned me to my cart, but with the effect of the discount code all screwed up. After being 100% sure that paypal had not been deducted, I tried again with credit card. Success!
A day or so later I had notification of the delivery date, and it arrived as promised. I ordered Friday night and the package arrived Tuesday - not bad! The records were in the cheapest white record mailers, and because I bought so many there were no stiffeners, and 2 mailers were taped together. The CDs were in a jiffy bag, then the mailers and jiffy were in a giant jiffy bag, folded over and sealed in a plastic mailer bag. I wouldn't be too happy if a single record arrived in that style of mailer with no stiffener, but this was decently packaged and everything was undamaged. The vinyl and CDs were all new as promised. a couple of sleeves had storage / handling wear including bends, but nothing too serious for 15 year old records.
Like I say I ordered no second-hand stuff, got no response to a query and the transaction system leaves a bit to be desired, so a cautious 3 stars in spite of excellent product and quick, well-packed delivery.
11. Oktober 2012
Bewertung ohne vorherige Einladung
Classic Acid at BARGAIN price!
Just got a really rare 1988 Classic Acid House record for a tenner!!! Acid Crash by Tyree on House Musik records, Chicago acid at it's best!
Discogs eat your heart out!
WINNER
2. Oktober 2012
Bewertung ohne vorherige Einladung
I love HTFR's vinyl service...
I ordered some classic HARD TO FIND RECORDS and HTFR delivered!! Well packaged and in very good condition.. Love my tunes... Thank you very much HTFR...
4. September 2012
Bewertung ohne vorherige Einladung
Awsome!
Shipped out the same day I ordered and it took only 7 days before I got them here in Norway! Super happy!
29. August 2012
Bewertung ohne vorherige Einladung
HTFR
Very competitive pricing, my order was delivered very quickly. Cannot fault the product or service in any way
16. August 2012
Bewertung ohne vorherige Einladung
Logistics wise (from processing an online purchase to shipping), is fundamentally sound.
So far, so good, with the Gold Shipping, trackable via "Parcelforce", plus it was safely/successfully delivered accordingly (from Birmingham UK, towards Manila Phils.)
On the other hand, still hoping though that the HTFR online transaction system CAN come into achieving a more excellent services, perhaps once they can add more shipping options such as "UPS Express" (or the likes of it) - so that its services can also accommodate clients whom most likely would be in REAL NEED of their purchased goods be delivered accordingly ASAP (at the most, within 2-3 days of delivery 'impromptu'; even good for those who are outside UK countries/continents). 2 cents though....
24. Juli 2012
Bewertung ohne vorherige Einladung
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