I bought the Cloud Nine hair straightener - was skeptical at first about the legitimacy given it was about £40 cheaper than the original site, or anywhere else. I was so pleasantly surprised though -... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Saved £50 on cloud 9 contour straightners and I got a free hairdryer and fast delivery ..excellent, I would recommend and definitely use again.
Ordered cloud 9 straighteners 4 weeks ago no delivery and no communication after i have sent 4 emails over that period of time! Avoid!
Unternehmen hat geantwortet
⭐️⭐️⭐️⭐️⭐️ Great customer service in the end I originally had an issue with my order, as I received the wrong colour Cloud Nine Slim Irons. Unfortunately, my original email apparently didn'... Mehr ansehen
Unternehmensdetails
- Fachhandel für Haarpflegeprodukte
- Kosmetikproduktanbieter
- Großhändler für Kosmetikprodukte
- Kosmetikbedarf
- Vertriebsdienst
- Elektrofachgeschäft
Vom Unternehmen geschrieben
Brand communication & distribution for only the very best hair, beauty & lifestyle brands.
Kontaktinformationen
10 Tomlinson Industrial Estate, Alfreton Road, DE21 4ED, Derby, Vereinigtes Königreich
- info@howhighbrands.co.uk
- www.howhighbrands.co.uk
4,4
Hervorragend
58 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ordered cloud 9 straighteners 4 weeks…
Ordered cloud 9 straighteners 4 weeks ago no delivery and no communication after i have sent 4 emails over that period of time! Avoid!
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von How High Brands
Hi Amy, We are sorry to hear that you haven't received any reply from your emails. We would like to rectify any issues immediately. Upon checking we cant see any correspondence from you, so we would like to understand what contact address you have used. Could you please email ben@howhighbrands.co.uk and we will pick up on your query straight away. Many Thanks
Cloud Nine hair straightener - excellent service
I bought the Cloud Nine hair straightener - was skeptical at first about the legitimacy given it was about £40 cheaper than the original site, or anywhere else. I was so pleasantly surprised though - I managed to get a further discount with a discount code and got £220 straighteners for £150.. and also they threw in a free travel hair dryer and free P&P. I was then concerned it might take ages to arrive, but I received it within 3 working days. Could not be happier with my purchase!
15. August 2026
Saved £50 on cloud 9 contour…
Saved £50 on cloud 9 contour straightners and I got a free hairdryer and fast delivery ..excellent, I would recommend and definitely use again.
22. August 2026
Bewertung ohne vorherige Einladung
cancelled my order
8. August 2026
Antwort von How High Brands
Hello John, Could you please look to email orders@howhighbrands.co.uk with your query and we can look to resolve this. Many Thanks
All sorted 👍
⭐️⭐️⭐️⭐️⭐️ Great customer service in the end
I originally had an issue with my order, as I received the wrong colour Cloud Nine Slim Irons. Unfortunately, my original email apparently didn't reach the right person, so the issue wasn't dealt with initially.
After I left my review on Trustpilot, Ben, the Managing Director, personally got in touch and sorted everything out for me. He arranged the return, sent me the correct Midnight Blue Cloud Nine Slim Irons, and provided a prepaid return label for the incorrect pair. I have now received the correct order and returned the wrong irons.
I really appreciate Ben taking the time to personally resolve the situation and make sure I received exactly what I originally ordered, including the promotional gift.
And the Midnight Blue Cloud Nine Slim Irons are absolutely gorgeous! They look sleek and luxurious, and I love the cable design with the little rotating ball, which helps prevent the cable from twisting and snapping. They look super luxurious and, most importantly, they perform brilliantly.
Thank you, Ben, for sorting everything out and turning my initial disappointing experience into a very positive one. I’m very happy with my purchase now! ❤️
3. August 2026
I’m happy with the service at Derby but…
I’m happy with the service at Derby but also very disappointed because the next day after I spent £400 on a Dyson dryer ( after a lot of consideration I may add) there was 10% off it , which would of helped me a lot.
Also now there’s a code saying Hero15 and that makes it a lot more afordable.
Would have liked a heads up and I would have bought the next day. Every little helps right now with a discount code .
Not used it yet so can’t comment on the Dyson r yet .
18. Juli 2026
Antwort von How High Brands
Hi Hayley,
Thank you for taking the time to leave a review. We’re really pleased to hear that you were happy with the service you received from our Derby team.
We’re genuinely sorry to hear of your disappointment regarding the promotion that launched after your purchase. We completely understand how frustrating it can feel when an offer appears shortly after you’ve placed an order.
To clarify, the promotional discount code you mentioned wasn’t actually valid on the Dyson product you purchased.
As a gesture of goodwill, we also included a complimentary styling case worth around £200, together with a selection of free products worth over £60, which we hoped would add significant value to your purchase.
We always aim to provide the best possible service and value to our customers, and we’re sorry that on this occasion your experience didn’t fully reflect that. We hope that once you’ve had the opportunity to use your Dyson, you’ll be delighted with it, and if there’s anything further we can do, please don’t hesitate to get in touch with us directly.
The How High Brands Team
Speedy delivery
Speedy delivery, high quality brand at a great price. Will be my first choice for future purchases
15. Juli 2026
All 💯 thank you
9. Juli 2026
Excellent person centred customer…
Excellent person centred customer service.
Ben was very helpful.
8. Juli 2026
Quick delivery!!
24. Juni 2026
First order with how high brands went…
First order with how high brands went smoothly and delivery was fast.
12. Juni 2026
Very quick delivery and excellent…
Very quick delivery and excellent packaging. The item arrived safely and in perfect condition. Highly recommended!
8. Juni 2026
Quick delivery and a free brush with my…
Quick delivery and a free brush with my cloud nine slim iron straighteners
31. Mai 2026
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