Excellent Service as always by office staff and the warehouse staff. Always polite and friendly. Really great to work alongside. Really prompt with rectifying any problems, missing/damaged items or ev... Mehr ansehen
Unternehmen hat geantwortet

Units 8 - 15, Longhill Industrial Estate, Greatham Street, TS25 1PU Hartlepool, North East, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Excellent Service as always by office staff and the warehouse staff. Always polite and friendly. Really great to work alongside. Really prompt with rectifying any problems, missing/damaged items or ev... Mehr ansehen
Unternehmen hat geantwortet
All good, from ordering at the counter to collecting in the warehouse. Everybody very pleasant and knowledgeable with regards to what I needed. Plus the materials are great quality to work with no... Mehr ansehen
Unternehmen hat geantwortet
Howdens in Hartlepool - wouldn’t go anywhere else, staff are very helpful, and always smiling, especially Shelby. She is super helpful and knowledgeable about the company as a stockist. Highly recomme... Mehr ansehen
Unternehmen hat geantwortet
Excellent service & friendly staff every time i visit Howdens Hartlepool. Shelby normally serves me and nothing is ever any trouble to her when finding the Plumbing or Building materials i need fo... Mehr ansehen
Unternehmen hat geantwortet
The UK's No. 1 Trade Kitchen Supplier.
Vom Unternehmen geschrieben
Units 8 - 15, Longhill Industrial Estate, Greatham Street, TS25 1PU, Hartlepool, North East, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It's always a wonderfully experience at the hartlepool branch as all the staff are brilliant
Paul Brettell

Antwort von Howdens - Hartlepool
Good service willing to help out if they are problems
Good manager and good team of friendly helpful staff

Antwort von Howdens - Hartlepool
I am a trade customer of Howdens and have been for over twenty years, as a building contractor who's business operates all over the North of England I have used numerous branches in different areas. This is the first time in all of my years dealing with the company I've felt the need to leave feedback on the service. We recently had a design and quote done for a £12,000 kitchen. We accepted the quote and due to our tight programme on site and being short staffed we asked the designer to recommend a fitter. The designer sent the plans to a kitchen fitter (Neil Fannan Joinery) and we received a quote which we accepted. This is something I've done with various Howdens in different areas without any issues. The kitchen fitter arranged dates inline with the schedule on site and started work. We had no initial issue as everything seemed to be getting carried out in a reasonable manner. Around 2 days before the kitchen was completed the kitchen fitter informed us he was going on holiday for two weeks and he wouldn't finish it until his return, this wasn't as agreed and was past the handover date for the project. We had to make it clear to him that we would have to put our own joiners onto the kitchen and complete the work. Its was at this point our foreman, an experienced joiner for more than 20 years started to discover numerous issues with the installation. Units not level, badly set out making door clearance difficult, blanking panels in corner units missing. In all it was poor quality. As a result of this we had our own joiners go over the installation and bring it upto the standard that we work to. I have no issues with the materials supplied by Howdens and will be using them again in the future. I do unfortunately have issues with the handling of my complaint to Hartlepool Howdens. I asked the designer to contact me regarding his recommendation of the fitter, this never happened. I contacted the branch and was told someone would call me back, this never happened. On my last attempt to highlight the issue I was passed to someone who said they where the assistant manager. When I explained the situation she bluntly told me they don't recommend installer's, they only provide a list for customers. The conversation became heated when I informed her that on this occasion the designer did recommend someone and I suggested that the installer he had provided shouldn't be on their list. I explained it wasn't acceptable to have some customer spend thousands of pounds on kitchen units to have it badly fitted. The response from the member of staff was that the fitter spends alot of money with the branch and would remain on the list of installer's. So in an effort to prevent someone who doesn't have a team of experienced joiners to correct poor workmanship I'm highlighting the issue on Trust pilot.

Antwort von Howdens - Hartlepool
Very helpful, order arrived on time, great advice regarding which materials to choose.

Antwort von Howdens - Hartlepool
Staff always helpful and friendly whenever l visit the store

Antwort von Howdens - Hartlepool

Antwort von Howdens - Hartlepool
The staff at Hartlepool was very helpful and accommodating, they were helpful and reassuring as normal as always.
Couldn't
wish for better service.

Antwort von Howdens - Hartlepool
Phil Angel as always went over and above with our kitchen design, and continues to do so with everything other element of our house refurb. Wouldn’t chose anywhere else.

Antwort von Howdens - Hartlepool
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