HomeStoreDirect.com Bewertungen 

214
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I emailed asking about stock of the sofa bed and got a quick helpful response. I ordered it, which was easy. The deliver was very quick, excellent.

Bewertet mit 4 von 5 Sternen

Very quick and easy to order this product from home store direct, it was alot cheaper than other online places for the same item so very happy with that! Standard delivery price for a heavy item was v... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Goods received as ordered and well packaged. Order process simple and quick. Good communication. Only letdown was Royal Mail, who advised delivery, but not on day first advised and were then another 2... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fab store online, found quite by chance looking for some my little pony for my nieces, they were such a brilliant price I bought 4 of them one for my granddaughter too and I've a spare in case I need... Mehr ansehen

Unternehmensdetails

  1. Warenhaus
  2. Haushaltswarengeschäft

Vom Unternehmen geschrieben

HomeStoreDirect® is an online retailer, marketplace and registered brand selling products for the home & garden, kids furniture & toys, pet products, office supplies, Christmas & Halloween. Based in the UK the company offers the best prices on thousands of products from a range of brands shipped directly to their customers around the globe. As an online retailer we pride ourselves in offering new and innovative items sourced and vetted by ourselves. We are proud to have delivered to online customers across the globe and all products shown are in stock ready to ship to you direct from warehouses located in the United Kingdom and supported by our customer service team. We feature some of the best brands from across the UK working with manufacturers and distributors. Our mission is to provide you with the largest choice of products online at the very best prices!


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

214 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(214)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Rubbish product

Rubbish product, doesn’t attract flies. 3 days use and not a single fly killed.

11. April 2021
HomeStoreDirect.com-Logo

Antwort von HomeStoreDirect.com

Good Morning Jo,

We are so sorry to hear you are unhappy with your purchase. This is the first time we have become aware of any issue with your order as we have not received any email from you?

We have a dedicated customer service team who are more than happy to deal with any issues concerning your order. Simply drop us an email along with your order details and the issue so we can get this resolved for you. As per our website contact details you can email us at any time and we aim to respond within 24 hours (excluding weekends). We are here to help customers with any problems please rest assured.

We will reach out to you now.

Please take care.

Kind regards
Customer Service Team

* Please also note that this is for a service review, and not a product review *

Edit 29/04/21: We have been trying to reach you Jo for 2 weeks to resolve but we cannot get any response. If there is a problem we are here to sort it if we are given the chance.

Bewertet mit 5 von 5 Sternen

Ordered an Easter present for…

Ordered an Easter present for our granddaughter who is 2.5 years old and she loves it! Disney Princess Easel is exactly as it is shown in the picture and very easy to assemble. Would definetly recommend and great value for money. All the accessories are good and the Disney Princess erasers are very cute too. Overall very happy with one happy granddaughter!

6. April 2021
Bewertet mit 4 von 5 Sternen

Great service! Very happy overall

Very quick and easy to order this product from home store direct, it was alot cheaper than other online places for the same item so very happy with that! Standard delivery price for a heavy item was very reasonable & arrived exactly on time. Had a slight problem with the product inside however this was rectified very efficiently. I had quick email responses from the customer services team of who'm were very helpful, i felt valued as a customer as i was given different options of how i wanted the slight problem to be rectified, so over all very happy with the service i have received especially as we are in a lockdown due to the pandemic. So thank you! Would order again!

9. März 2021
HomeStoreDirect.com-Logo

Antwort von HomeStoreDirect.com

Good Morning Lorraine,

We are so sorry to hear you are unhappy with your purchase. We have seen you emailed us last night at 21:21 when we were closed. Our opening hours for customer service is 9am-5pm (Monday-Friday and we aim to respond within 24 hours. If we are not aware of an issue or given time to resolve it is very difficult for us.

We are delighted you are so happy with the experience and our service which this review is intended . This is not a product review so we hope once we can get in touch you can re look at your review to reflect you experience as this is a service review.

We will reach out to you now.

Please take care.

Kind regards
Customer Service Team

* Please also note that this is for a service review, and not a product review *

Bewertet mit 5 von 5 Sternen

I have tried to ring numerous times and…

I have tried to ring numerous times and left a message no response. The blue one had a hole in so couldn’t blow it up

Problem resolved thank you

5. März 2021
HomeStoreDirect.com-Logo

Antwort von HomeStoreDirect.com

Good Morning Harriet,

We are so sorry to hear you are unhappy with your purchase. This is the first time we have become aware of any issue with your order as we have not received any email from you?

We have a dedicated customer service team who are more than happy to deal with any issues concerning your order. Simply drop us an email along with your order details and the issue so we can get this resolved for you. Due to COVID-19 unfortunately we are working with limited staff and therefore our phone lines may become too busy and become temporarily unavailable. However as per our website contact details you can email us at any time and we aim to respond within 24 hours. We are here to help customers with any problems please rest assured.

We will reach out to you now.

Please take care.

Kind regards
Customer Service Team

* Please also note that this is for a service review, and not a product review *

Bewertet mit 5 von 5 Sternen

My new go to site for fabulous things!

Exceptional service from HomeStoreDirect.com. Bought several Yankee Candle Charming Scents sets. Had never seen these before, but have always been a great fan of their other products - candles, votives and wax melts. This set is fabulous - a metal ‘bangle’ holds a locket which opens so that you can place the ceramic scent block inside then hang from your rear view mirror in your car. As well as the scent block, you can add different charms which you can buy separately along with refills. The fragrance is the eponymous Yankee Candle and lasts for ages. Ordering was simple, the item was dispatched very quickly and postage was free. Have a look at this site - you will not be disappointed!

15. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic shopping experience

Excellent customer service, I purchased the heated star throw which was extremely well packaged and delivered promptly at the specified time. Great value for money. Will definitely shop again at Home Stores Direct

8. Januar 2021

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