Hector at Sudbury looked after us so well from the start. We visited looking for appliances having already chosen a kitchen with another company. We ended up ordering our whole kitchen with Hector due... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a broken object, a box used for the square units was used as a box to collect all my items in so it was misshapen and I am missing a set of batteries. I've tried to call and no one is answering... Mehr ansehen
I couldn't find what i was looking for & stopped Michael to ask. he showed me where to look & helped to find what I was looking for - but we couldn't see any [Black Spot] spray and he checked the syst... Mehr ansehen
This morning we were greeted by a fantastic staff member called Lee who helped us carry our heavy purchase to the till. Rob then helped me find another item I needed while Lee helped my husband load... Mehr ansehen
Unternehmensdetails
Über Homebase - Sudbury
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Waldingfield Road, CO10 2YH, Sudbury, Suffolk, Vereinigtes Königreich
- 0345 640 7128
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Caring assistance
Lee who went above and beyond in helping me.
Before he loaded my boot he noticed that i had a tyre that was a bit on the flat side and helped me to sort it out before putting turf into the boot.
He was kind and reassuring.
What a mess
The guy that brought my click and collect order out to me just grunted and pushed the flat bed trolley towards me. One bag of compost had 2 holes in, 1 at the top and 1 at the bottom. I couldn’t complain as it was the last one in stock.

Antwort von Homebase - Sudbury
Excellent setvice
Asked about this product in store but also mentioned I’d seen on line with a discount. They recommended I order on line for click and collect so I could still get this discount. All very efficient! The assistant on the collection desk also told me what light bulb I needed and where to find in store. The light looks lovely on the shelf unit in my lounge.
Very easy to pick up…
Very easy to pick up unfortunately one screw thread to secure table was missing so I made a screw thread attachment should really take it back to heavy to dismantle to return and get another
Our Experience at Homebase Sudbury
We went to the Sudbury Suffolk store and was served by Gina 182271. She went above and beyond to help us with our Paint, her Customer Service was excellent. Thank you
Rapid service
Rapid service. An assistant lifted tiles I was returning from my car
Great customer service
Today Micheal assisted me with everything I needed for my garden project. When he learnt that I needed 6 big bags of wood chips he kindly offered to help me by taking the trolley full to the checkout and my car, which he then loaded. He was incredibly helpful and very friendly.
Outstanding customer service…
I bought 4 huge terracotta pots which were half the price of any others I had seen. Excellent customer service both at the till and from Brandon who loaded my car with care and couldn't have been more courteous and helpful.
Teally Helpful Staff
This evening, at 7.45pm, I arrived at the store to get 20 paving slabs for work tomorrow. As I wheeled my heavy trolly to the cash desk a young man helped me to steer it and then came outside to help load up my car. He was so kind and helpful, a beacon of customer care, for which I am so grateful. The staff do care about the customers and do their best to help.
Thank you again
Great to order on line and pick up in store
I was able to order what I wanted online, and it was there waiting for me in the store, with no problem. They had even made up a pot of paint to the right colour to fulfil my order.
Very helpful staff
Very helpful staff, Michael help load two heavy sacks of slate we purchased.
Great Customer Service
Great customer service, incredibly helpful!
Lovely friendly staff always happy to…
Lovely friendly staff always happy to see you.
Team members great
Good service from team ladies, Alison and Gina. Shame some of the items we wanted not in stock, not able to order but on show on the store advertised with the offer price. Not even able to order to be delivered to home or store. A few people very moody but not the ladies fault.
Service
First class service given by Michael who went out of his way to help us construct one of their light fittings
Amazing customer service from Lee went…
Amazing customer service from Lee went above and beyond helping me and finding the exact product I was looking for and going the extra mile helping me to my car and loading it in. Outstanding service will always come back to the sudbury branch thank you Lee
Served by Lee today
Served by Lee today. Very helpful and nothing was too much trouble.
Lee at Sudbury was fantastic
Lee at Sudbury was fantastic. Mixed Dulux for us, very knowledgeable and helpful. Thank you!
Served by Grace
Served by Grace. What a lovely young lady she is.
Was So polite! Credit to your store in Sudbury, Suffolk
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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