Fast collection time - good collection but WHY put a large sticker across the product when it could have been stuck to the large square label already attached . Had to buy lighter fluid to remove the... Mehr ansehen
Unternehmen hat geantwortet
Great Eastern Square, Station Approach, IP11 7DY Felixstowe, Suffolk, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Fast collection time - good collection but WHY put a large sticker across the product when it could have been stuck to the large square label already attached . Had to buy lighter fluid to remove the... Mehr ansehen
Unternehmen hat geantwortet
Shopping for battery lawnmower. Wanted additional batteries. Dave was most helpful in sourcing and checking they were correct. Also the lady at checkout at 1745 on Mon 11th Nov was very pleasant and h... Mehr ansehen
Delightfully browsed the Felixstowe store today and ended up buying a few Christmas bits with the assistant of a young lady around Christmas, she was very polite, patient and full of ideas to help in... Mehr ansehen
Although item I wanted was on display I could not find where it was stocked so as to make a purchase. To cut a long story short I co-opted Maya’s help which she gave willingly. She went over and abo... Mehr ansehen
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

Great Eastern Square, Station Approach, IP11 7DY, Felixstowe, Suffolk, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I needed to stain my wood decking Lisa at Homebase suggested Ronseal decking oil and also the colour. I’ve have just finished it and it loooks fantastic
Staff were friendly efficient and had our order ready to collect. Excellent..
David was very knowledgeable and helpful when it came to picking a new reel for our strimmer. Had he not come to our aid, I feel sure we would have bought the wrong one! Thankyou David
Really freindly and helpful service from Luke.
Ordered waited less than an hour picked up no issues staff friendly just a very good and straight forward experience
Although item I wanted was on display I could not find where it was stocked so as to make a purchase. To cut a long story short I co-opted Maya’s help which she gave willingly. She went over and above the call of duty persevering until she had located the items which were hidden in a box. She also, again willingly, carried a rather heavy and bulky purchase to my car, well done and thank you very much Maya. A rare treat to experience customer service these days.
I ordered the product for in store collection, & I was kept informed throughout the process.
I collected it the following day, & Only had to wait a minute for the product.
Staff were extremely helpful and friendly. I ordered a garden furniture set which was ready on a trolley for me to collect. The gentleman on the desk asked me straight away if I would like it put into my car. Great service!
From the Felixstowe branch, a shop worker named Tim kindly offered to bring the frame I wanted from the Colchester branch as it wasn't in stock in Felixstowe. He did this quickly and efficiently. Many thanks - well done.
Visited your store last week to get some building materials. When I checked out I was greated by a lovely lady called lorraine. Very polite and friendly credit to your team.
The flexibility of being open until 8 pm as we had a 1 hour drive to collect the item.
Extremely helpful assistant.
I needed help in choosing some coarse grinding pads & the male assistant in the Felixstowe Store was very helpful indeed. Unfortunately I didn’t get his name.
Fantastic service. Order went through smoothly on Monday evening and was delivered on time, to the given address Wednesday morning. Well packaged and all parts present and correct.
Ordered the Oslo Nordic white light shade on line to be delivered in store …no problem at all and 20% off too ….whats not to like? Love the shade and will be getting another - for £16 it’s a dealbreaker! The shade is great although why put a very sticky label in an obvious place - it could have been more discreetly placed. Wasn’t easy to remove…hence 4 stars.
Helpful staff throughout my visit, found all the items I was looking for and Luke was brilliant on checkout with pleasant humour..
Excellent helpful staff. Thank you Maya for your assistance.
Easy to order and pay, goods there on time and helpful staff had them on a trolley ready for me.
Efficient and effective service and a quick turnaround.
Wanted to compliment Lisa from Felixstowe store. She, though busy on other tasks, stopped what she was doing to help me find things, gave me ordering & reservation advice, and was able to understand & engage in our particular dilemma which concerned moving house.
We visited to source plants for our local community hospital as Friends of that hospital. We were offered 10% discount which was very generous.
The plants choice and condition was very good and the staff, Lorraine, Ryan and manager Tim were very helpful
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.