Alain Mansfield your Kitchen Designer did a brilliant job designing my kitchen. I felt lucky to have found him. He has such a good eye for colour and design and was always smiling and positive, despit... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Did some extensive searching for a new garden bench over the weekend and found the best value one at our local Homebase, eight mikes away. Could not be delivered online so we ordered it for collection... Mehr ansehen
Helpful efficient staff. Harry (a lady) was, on two consecutive days, very helpful, with good knowledge of products and their store locations, and went out of her way to help - first with paint, then... Mehr ansehen
I ordered goods via click and collect yesterday (7/9/24) to collect today. After being given an initial collection time of 10am at the Cromer store I was told I would receive notification of a more... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Homebase - Cromer
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Holt Road, NR27 9JW, Cromer, Norfolk, Vereinigtes Königreich
- 0345 640 7852
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 45 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
chair
purchased a chair and Alan served us and dealt with us in a very cordial manner at Cromer Homebase Location 0852. Unlike a manageress a few days earlier when buying another chair. Most obnoxious, surly and unhelpful person and beyond my comprehension why she is a manager. I SUGGEST SHE TAKES A CRASH COURSE IN CUSTOMER SERVICE
Nice and friendly staff
Nice and friendly staff. Lady called Sam. Easy to collect turf. Will buy again.
Great service We found our purchase easily and gad a…
We found our purchase easily and gad a very smiley and helpful assistant in Graham who was also very efficient .
The items I needed were easy to find…
The items I needed were easy to find and Sam at the checkout desk could not have been more helpful.
Very efficient and friendly
Very efficient and friendly
Good customer service
Good customer service. Clare on the till was nice, friendly.
Great customer service.
2 members of staff (one of whom was Emily) made it a very good experience - one of the best in any hardware store. They took time, were very helpful and pro-active. They made us feel like valued customers. We left in a very good mood!
All great service
Ready for collection
The bath panel I ordered was ready for collection as advised, no wait or delay, very efficient.
Very easy to order on line
Very easy to order on line and simple collection process with great staff at Cromer branch
Great shopping experience
Great shopping experience you didn’t have our first choice of paint colour but our second option was in stock, Sam is a great asset to Homebase and his help was great, decorator can get on with the project.
Needed some paint mixed
Needed some paint mixed - Esther was really helpful and sorted us out ✔️
Great staff - Cromer Homebase
I rang the Cromer store to confirm the stock level of an Item as they showed 2 online and I needed 2.
Graham was very polite and helpful and did a physical stock check for me. As I had to complete a 20 mile round trip to the store he kindly agreed to reserve them for me.
Store were also pleasant and helpful and also loaded the items into the car for me.
Emily is always smiling & helpful &…
Emily is always smiling & helpful & polite lovely lady
Service
Very pleasant service from Sam and other helpful operatives within the store.
I was assisted by a gentleman by the…Assistance with a product
I was assisted by a gentleman by the name of Graham. I needed an adaptor for my kitchen tap to assist with the connection of an outside hose. He was the perfect gentleman. Very helpful and precise. Thank you Graham, it did the job. Bless you. Thank you also to Emily.. such helpful staff
Rather at Homebase Cromer was very…
Esther at Homebase Cromer was very helpful
Reasonable amount of stock on shelves…
Reasonable amount of stock on shelves (mainly looking for photo frames) and cheerful and friendly service from Sam at checkout.
Item ordered to collect in store
Item ordered to collect in store, only had 2 boxes of 2 of 2, staff then amended order to a colour change so item was complete in a different colour way. Went above and beyond.
Had an excellent shop
Had an excellent shop. Clare the team member was very helpful even going outside to get me a large trolley because my purchase was very heavy. Thanks again Clare.
Sorry didn’t see the star rating!

Antwort von Homebase - Cromer
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







