Alain Mansfield your Kitchen Designer did a brilliant job designing my kitchen. I felt lucky to have found him. He has such a good eye for colour and design and was always smiling and positive, despit... Mehr ansehen
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Das sagen Bewerter
Did some extensive searching for a new garden bench over the weekend and found the best value one at our local Homebase, eight mikes away. Could not be delivered online so we ordered it for collection... Mehr ansehen
Helpful efficient staff. Harry (a lady) was, on two consecutive days, very helpful, with good knowledge of products and their store locations, and went out of her way to help - first with paint, then... Mehr ansehen
I ordered goods via click and collect yesterday (7/9/24) to collect today. After being given an initial collection time of 10am at the Cromer store I was told I would receive notification of a more... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Homebase - Cromer
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Holt Road, NR27 9JW, Cromer, Norfolk, Vereinigtes Königreich
- 0345 640 7852
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 45 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very friendly assistant
Very friendly assistant, always pleasant and knowledgeable.
Name if Clare
A smile and kindness
We did click and collect and everyone was friendly even helping my husband with the heavy bags of wood bark into the car. All done with a smile
Excellent knowledgeable kind reassuring…
Excellent knowledgeable kind reassuring service from Kevin re my lighting purchase.
The only reason I have marked four star is because it took a very long time to get help and there were not many members of staff in store, but once I got Kevin he was worth waiting for!
Easy to order and collect
Easy to order and collect. Excellent communication! ⭐️⭐️⭐️⭐️⭐️
Cromer Store Super Service
Sam at the Cromer store went above and beyond to provide outstanding customer service today. Thank you Sam you are a credit to the store.
Easy to collect
Easy to collect. Organised and quick. Helpful assistant.
Thank you.🙂
Handy for bamboo canes
Product was ready for collection and staff were friendly
Good Customer Service/Nice Store
We had to return a faulty item and was helped by a very polite and friendly lady called Sam. We have dealt with this lady before and she is a credit to the store. We enjoy visiting and generally find the items we need.
Great Customer Service
Great Customer Service
The Homebase shop assistant at the Cromer Branch called Clare gave excellent advice and help during a recent visit and purchase
As always friendly prompt service.
Helpful and friendly as always!
Helpful and friendly as always! The Cromer team are brilliant. Howard lifted all my compost into the boot of my car! Thank you to him and lovely Sam who served me at the till.
I was aware of the "special offers"…
I was aware of the "special offers" homebase had, & I needed a lawn mower so I checked on the web site, there was one on the offer, at a treasonable price. It was so easy to order & payfor, as I dont have a car delivery was the next option. Again this was so easy to book and pay.
within 2 days my new lawn mower had been delivered and being used.
my neighbour neede a rotary washing line, I was able to order her one, again a reasonable price. easy to order and book delivery. so Easy and quick
Homebase - Cromer
Always get great advice and service here
Excellent customer service
I visited Cromer homebase today and received some of the best customer service I have received in a long time. Esther at the till point was very happy to help and requested a pallet of terracotta pots be brought out as they had sold out on the shop floor. Gideon was more than happy to help and brought the stock out promptly. Great customer service!!
Great store!
We regularly use our local Homebase store and are always really impressed with the helpfulness of all the staff. We last used the store on the bank holiday weekend and found exactly what we wanted and found the till staff very friendly. Five star every time!
Excellent Service - Highly Reccomend
We decided on a new kitchen and having spotted a brand new design that ticked all our boxes we approached Alain Mansfield, one of the kitchen designers, in store to help us with our project.
He was extremely patient with our choices and came up with an excellent plan, taking onboard all the points we raised. Alain was in constant communication sending plans for our approval. Alain took the time to come to our address prior to ordering which gave us peace of mind to double check my husbands measurements.
We are extremely grateful for the service we received and have ordered our kitchen. This store I cannot fault, it is always well presented along with being extremely clean and tidy. The staff are always available to answer any questions, credit to the manger there.
Thank you Alain we look forward to our new kitchen arriving.
Sam’s Fan
It was lovely dealing with Sam ( at the checkout) the lady you would invite to your BBQ . Of an age where the customer can feel safe to have a bit of ( appropriate) banter .
I was served by Sam.She was…
I was served by Sam.She was friendly,efficient,and helpful.Sam was the only person on tills,but wasn't flustered by this,as was probably used to it as it is often the case when I have been there previously.
Lazy staff
Excellent service but Sam seems to be doing multi tasking on a very busy day when it seemed other staff were just talking and standing around
Quick & Easy
It was quick & easy and Sam was helpful, cheerful and efficient.
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