Click & Collect, what a joke! Got text to say all is ready, come in, collection point hasn’t even the scanner to scan a barcode. So sat calling about the place. Then next thing items not ready eithe... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The staff at homebase Cookstown are extremely helpful, in particular Julie. Couldn't do enough to help and assist me each and every time I go to the store, whether it be something basic like paint or... Mehr ansehen
Michael on the full who got me my click n collect order was excellent. His pleasant manner and attention to detail is to be commended. Even though I’d met him before he insisted I show him my ID. Home... Mehr ansehen
I visited homebase cookstown looking a range for items to decorate my house and garden, One of the staff called Lisa was very intentive, helped me and my husband with all our needs. She went the extr... Mehr ansehen
Unternehmensdetails
Über Homebase - Cookstown
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Orritor Road, BT80 8BH, Ulster, County Tyrone, Vereinigtes Königreich
- 0345 640 7838
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent ordering service
Excellent ordering service. Items found easily. Site easy to manoeuvre. On collection order was ready and complete. Efficient and friendly member of staff. Thank you.
I went in to look for some garden items…
I went in to look for some garden items and was offered lots of help
Fast efficient service..friendly staff..
Really helpful colleague in store…
Really helpful colleague in store during my visit, I did not have my receipt and needed to exchange my item for another colour and she was more than helpful during this time, really appreciated!
Thanks for the help Emma and another…
Thanks for the help Emma and another member of staff , for helping me get tge paint I needed
I ordered country stone and I was given…
I ordered country stone and I was given cornish cream

Antwort von Homebase - Cookstown
Great experience
Great experience, staff helpful and friendly will definitely return
I was in your cookstown store and I…
I was in your cookstown store and I needed help with a plant I didn't know which would be best. Julie was at hand to help me out I choose 2 rose bushes for my patio with 2 beautiful pots.
Amazing staff in Cookstown branch
I can't say enough how helpful and friendly your staff were in the Cookstown branch! We placed 2 click and collects and the colleagues went out of their way to help us! I am a retail manager, this kind of service is hard to come by these days and I was so impressed! Thankyou again! It was the 2 women, one on the click and collect counter and the other one who was organising all of the orders, the store was very busy but the team had it under control!
Today I was in store for clever cube
Today I was in store for clever cube. Unfortunately none was available as colour was discontinued. They let me purchase the display. Very pleasant experience. Store manager was a great help
Very efficient service
I ordered online and it was ready within an hour to collect. Very easy and efficient.
Efficient
Pleasant and helpful member of staff who knew what he was doing
Last minute order
I had ordered edging for tiles and they refused to swap from the grey finish to the white finish - I now need to reschedule my tiler for tomorrow

Antwort von Homebase - Cookstown
If I could give it 0 stars I would…
If I could give it 0 stars I would Customer service was shocking the silicone was out of date by 10.23 and my order was wrong the girl at collection was ignorant when I explained my order was wrong to her she proceeded to ignor me and serve other customers I will never ever be in Homebase Cookstown again

Antwort von Homebase - Cookstown
The customer service in Cookstown…
The customer service in Cookstown Homebase is exceptional. Always full of friendly and very knowledgable staff.
I visited homebase cookstown looking a…
I visited homebase cookstown looking a range for items to decorate my house and garden, One of the staff called Lisa was very intentive, helped me and my husband with all our needs. She went the extra mile to ensure we had a great experience. I would not have used Homebase much but I Will certainly be a regular now after the service we received.
Wonderful helpful staff
The staff at homebase Cookstown are extremely helpful, in particular Julie. Couldn't do enough to help and assist me each and every time I go to the store, whether it be something basic like paint or something you need help with to match up like tiles, wooden floors, bathroom furniture or wallpaper. Would highly recommend to shop in this store.
What an experience! Amazing
I was in the cookstown site to enquire about furniture, I was met by a lady named Julie. She was able to guide me on items that would suit my room and also was able to fit it around my budget, I was so pleased with the service and will be back to look at other rooms that I am planning to redecorate.
I am very happy to recommend Homebase…
I am very happy to recommend Homebase Cookstown, I bought my bathroom here and the staff were very helpful and able to sort any issues I had.
A++
Refund after online order
I had ordered a kitchen filler panel (for below oven) online. When it came it was wrong colour (I had to guess it) so took it to nearest store where it was accepted back with no problem and my money was refunded. I even got emails to inform me of refund status! Excellent service!!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







