On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to bu... Mehr ansehen
Standort
Standort wechselnEaslea Road, Moreton Hall Estate, IP32 7BY Bury St. Edmunds, Suffolk, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought garden sofa set plus a few other items,discount code worked on smaller items not sofa,manager Rob sorted out hassle free.5 star service,with cherry on top.Would highly recommend Bury st Edmunds... Mehr ansehen
We went to this Homebase and picked garden furniture, the sales man in store said he was waiting on stock. He gave us a recipe and told us to call back next week if we hadn’t heard anything and that w... Mehr ansehen
Unternehmen hat geantwortet
Getting paint mixed by Kerry left me feeling ,I hope my children grow up to react to stress are maturely and politely as she did. Kerry explained she had not used the Dulux mixing machine before and w... Mehr ansehen
Unternehmensdetails
Über Homebase - Bury St. Edmunds
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St. Edmunds, Suffolk, Vereinigtes Königreich
- 0345 640 7612
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 52 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Smooth service
Click and collect was easy and straightforward. We arrived at store headed to click and collect checkout, served quickly, order located and taken to my car for me.
Very efficient and extremely pleasant…
Very efficient and extremely pleasant and helpful staff.
Jade served us on the customer service…
Jade served us on the customer service desk and was very kind and helpful! :)
Bury St Edmunds - Jade
Polite cashier Jade was happy and pleasant.
Jade greeted me with a smile
Jade greeted me with a smile. Sorted my refund (had bought too many as a precaution) quickly and efficiently
I was impressed with the speed in which…
I was impressed with the speed in which message came through advising that order was ready to ve picked up.
An all round nice guy!
Nick was excellent during the process of choosing and designing a new kitchen. An all round nice guy with the patience of a saint! Thank you!
I was served by jade and without her…
I was served by jade and without her telling me there was a promotion on what I was buying I would have missed out on saving some money
Found what I was looking for easily and…
Found what I was looking for easily and the staff were very polite
Mail order purchass
On line purchase was very easy and effwctive. Collection support by Jade was spot. Thank you!
Fabulous service from Jade
Fabulous service from Jade - thank you!
Quick accurate and efficient service
Quick accurate and efficient service. Froendly and helpful staff.
Fantastic Service. We chose a patio dining set and sought…
We chose a patio dining set and sought the advice of a member of staff, Jo came to our assistance, this lady could not have done more to help us, if only all shop staff were as helpful, she really went above and beyond for us.
Service not up to usual standard
The woman at customer service was quite rude. She saw I had a purchase as well as getting my collection item and just pointed at the till and said 'over there'. I advised I also had a collection and she was just unpleasant throughout the transaction. The young lad who then served me at the till was lovely and made up for the rudeness at the customer service desk. I'm very pleased with my purchases and have never had this problem before.

Antwort von Homebase - Bury St. Edmunds
New kitchen
A big thank you to Nick at Homebase Bury St Edmund’s who was very helpful and polite in designing our new Kuchenmobel kitchen which we are extremely pleased with our re-fit. Also thankyou for recommending Simon the kitchen fitter and James the electrician who both did a fantastic job and we would highly recommend them.
Everyone was helpful ..
The gentleman Paul was so helpful with a very heavy lawnmower that we desperately needed as our old one was broken. The lady at the pay desk Sam I think was also very helpful to us elderly folk..
We will definitely go back to shop here. Mrs J. A. Pike.
The sign in the bury st edmunds store…
The sign in the bury st edmunds store for gravel etc is misleading. The sign says that it can be found in builders. I took this to mean that I had yo go to a builders for sand. I spoke to Jo who was very understanding and showed me where it was.

Antwort von Homebase - Bury St. Edmunds
So funktioniert Trustpilot
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







