After 3 appointments and many decision changes, Clarissa helped us design our new dream kitchen. She was very patient, helpful, honest and knowledgeable about all the design elements and products. It’... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had a wonderful experience in Homebase Basildon recently. The woman, named Emma, who served me & my husband was incredibly friendly & helpful. She helped us decide on what paint, brushes etc to get &... Mehr ansehen
Astonished and over the moon concerning the memorable customer service that I received from Bob and Salco yesterday in the Bas/Vange store. Very helpful and knowledgeable for my needs. I asked abo... Mehr ansehen
Hello to you, all was well until I went to collect the goods, lady I dealt with was fine, no problems at all. My concern is the 2 boxes were damaged, so much so that when I had them in the car I look... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Homebase - Basildon
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
London Road, Vange, SS16 4PR, Basildon, Essex, Vereinigtes Königreich
- 0345 640 7083
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 42 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great Customer Service
Carron at the help/order desk was very helpful
Garden slabs
Ordered via click and collect to ensure the goods were available.
When we arrived we were pointed to Alan in the garden centre.
He provided us access to the garden centre gates for ease of pick up and assisted with loading the car, replacing 1 slab which had cracked. His assistance was very much appreciated.
Thanks Clare for new bathroom!
We ordered our new bathroom from Claire Smith at Basildon Homebase, and we couldn’t have been happier with the service we received.
We had an idea in our head, which Claire helped us to bring to life by providing us visuals and sharing her product knowledge.
We spent so much time with Claire and she’d always happily help, nothing was never to much for Claire and she was always on hand to answer any questions we had.
Our new bathroom is now in, and we absolutely love it! Thank you Claire!
Very easy collection & staff very…
Very easy collection & staff very helpful.
Carron is always very helpful and is…
Carron is always very helpful and is happy to Advise you.
Choose always very friendly and gives good customer service.
Kier and Dee were amazing
Kier and Dee were amazing. Very helpful and friendly.
Colour matching
Paul at the paint desk was very friendly and helpful when I needed to colour match some wallpaper
Great service by Katie!
Excellent knowledge of different paints…
Excellent knowledge of different paints the lady that helped me Sandra knew what colour i wanted and was able to mix it for me then we discussed another colour and Sandra was able to get that off the shop floor.
Basildon Superstore!
Both Evie and Dee went out their way to deliver exceptional customer service. They helped with an exchange I needed to do, refilling my gas bottle and even reminded me to pick up a few bits I'd forgotten. The icing on top... 15% off my entire shop. 👏
Katie greeted us with a lovely smile
Katie greeted us with a lovely smile. She was very helpful and friendly, which makes a change. Great customer service and I would give Katie A+++++
I went in to purchase a lawn mower
I went in to purchase a lawn mower. Im abit of a Novice so i was really happy that Selg at the Basildon Branch assisted me im getting me what he recommended for the size of lawn i had. He was very knowledgeable and i learnt a thing or 2 about grass maintenance. Thankyou so much for such a positive experience
So helpful
Arrived early for my collection and they managed to get it ready for me straight away. Thank you
IRENE was a joy
IRENE was a joy, so helpful
Really knows her stuff, helped with making our decision easier.
Thank you
Alan helped me today with two things…
Alan helped me today with two things today on my visit to the store.
I needed testers for paint and a new lock for my porch door.
He was super helpful , pleasant and friendly.
I would alests visit this Homebase as all the staff are lovely !!
Ordered wallpaper and paste was told…
Ordered wallpaper and paste was told on email there went to store to be told being delivered to me by 13th April don't help me as cleared out bedroom as email said inshore not happy at all

Antwort von Homebase - Basildon
Lovely customer service
Lovely customer service by Irene. Very knowledgeable regarding garden plants.
Thank you
The staff at homebase Vange are always…
The staff at homebase Vange are always friendly and polite nothing is too much trouble for them.
Excellent Service …
I received a courtesy call Saturday to inform me that the store was closed on Easter Sunday, Monday I collected my click and collect order , the lady on tha Click and collect desk was most polite and helpful arranging for a male colleague to assist me with loading my car , excellent service
Fast and easy
Fast and easy. Ordered online Saturday, ready to collect on Sunday although we didn't actually collect until Tuesday. They keep your items for 5 days which was great. Was exactly what I ordered because specifications online were clear.
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