The Hobbs Parker Group Bewertungen 

After renting a property for 14 months, in Lenham Kent, which was listed through Hobbs & Parker. It seemed well presented property which was a converted pig shed of some description. This was on a track with access to farm equipment which I didn’t realise was so busy. Our cars were parked where the farm machinery and all other farm traffic passed, this left the cars covered in mud etc. the road leading to the property was full of pot holes and puddles of dirty water, it caused 2 tyres to be damaged. The landlord Ivor only gravelled the road once, which made it precariously difficult to circumvent the large holes

Also the water and electric would go off at least once a month, sometime there was no water for hours upto a few days. The landlord was aware of this but didn't inform me until I signed rental agreement and moved in the I started getting these problems.

The finish to the property was poor, with curtain poles were on the wonk, water heater could only be set for couple of times a day, the panel heaters were on the ceiling, and I was told they were efficient, just to run a few of them down stairs for a few hours a day cost around £300 a month, they didn’t even heat the rooms you had to stand below them to feel heat.

The shower was extremely poor hardly any flow, as it was serviced by a mega flow water heater, however they didn’t put a vessel inline which would have increased the flow.

All in all a bad experience as I left on the 19th Feb 2026 leaving the property in show room condition as if it was my own, the landlord stoped me £400 for what he said was a few holes in the walls where I had pictures, I filled these before leaving, as I knew they’d probably fresh the walls up for new tenants. I even had oven professionally cleaned.

The reason for this was Ivor the landlord blocked my partner in one day and she was late for work, he treated her as though she was nothing and ignored her. I told him he was out of order, i explained I expected my partner to be treated with respect as we pay £1300 a month to live there, since that day he avoided me

On receiving the news I was trying to be done out of £400 on my deposit return, I phoned the office of Hobbs & Parker and spoke to Lauren Arnold (Property Manager) she totally patronised me when I was trying to explain the email I received from Landlord, and the deduction from my deposit. Half way through she said what is it I can actually do Mr Stewart. I said well be the agent and explain how this can happen, when the end of tenancy agreement completed by you showed the accommodation was left in excellent condition. She just said not my problem take it up with landlord.

This is not the first time I’ve found her communication a little demeaning and unsympathetic to the issues. I clearly explained to her I’ve never rented before and would never again I was awaiting my own house to be available to me.

It would appear the only time they have interest in you is at the start of a tenancy or when they are trying to get you to sign up for another year.

I can’t paint the whole company in a negative light but I would be weary of any compassion or help when your having issues like this

I will never rent again, and I hope whom ever looks at renting a property pay head to this and makes sure they ask all the right questions. If I could detail the name of the property and the landlord (Ivor) I would but let’s say it’s a farm in Lenham

Sarah, Helen, & Sue such a fantastic team, very professional in every way, nothing was to much bother for them, and just handled everything from start to finish!
Helen was completely outstanding, and we wouldn't hesitate in recommending the Hobbs Parker Team to sell or buy a home.

Once again thank you very much an keep up the great work you are all doing.
with many thanks Mr & Mrs O

All the staff at Hobbs Parker in Tenterden were very helpful, professional and also easy to communicate with both by phone and email. Thanks for all your help.

Toby was the one who I was dealing with,
Very fantastic guy, supporting, suggesting, responding very quick.
Over all it was amazing service provided by hobbs and Parker.
Thank you Toby and the team.

Can’t thank Hobbs enough and especially Toby who helped and guided us every step of the way with selling our home. All his hard work made our dream happen. Would highly recommend.

Our new home is the second home we have rented through Hobbs Parker and they are always kind, courteous and highly professional yet with a personal touch and a willingness to go the extra mile.
We are so happy with the experience we have had on both occasions and would thoroughly recommend them for a hassle free renting experience.

Hobbs Parker, and Toby in particular, were a pleasure to work with throughout the process of selling our property. Very professional and helpful.

After renting a property for over 7 years, we were hit with a 17% rent increase, and in light of the large increase asked if it could be reviewed in light of issues like worn decor, carpeting, and damp. We also asked for our exact email to be forwarded to the landlord so our words didn't get misrepresented. Instead of receiving the expected verbal engagement, we received a Section 21 notice. Since moving out, we have discovered the landlord had no knowledge of the situation, our emails weren’t passed on, and, it transpires the agent, Moya at Hobbs, had herself instigated the rent review with the landlord, then telling him we’d refused to pay when we asked for a review. Tenants aren’t considered here, and landlords should be wary too - you could lose good tenants for the sake of this firm taking over and making decisions for you.

Everyone at Hobbs Parker, especially a big mention to Toby for helping us eventually sell our late fathers home, after 2 years of mixed emotions and a very bumpy road but through it all , Toby has been there every step of the way. A massive Thank you to you and the team x

I had an excellent experience working with Toby from start to finish. His communication was consistently clear and efficient, particularly when arranging the viewing of what is now my new home. Toby was always prompt in his responses and ensured I was kept up to date with any developments throughout the process. I would highly recommend him to anyone seeking a professional, reliable, and proactive estate agent.

I bought my new home through Sam Clarke. From start to finish, she was incredibly helpful and organised. She was always available to answer any enquiries. Overall, it was a great experience and I would happily use Hobbs Parker again.

Was a very good experience. Alison was very informative and always kept me up to date and worked very hard to help complete the house sale. Due to the unique difficulties from certain parties made it very difficult but honestly can say Alison done everything she could to help and was a very clear communication point, couldn’t have done it without her!

Amazing!!!! Helen at the Tenderden office was brilliant, Helen was always available to give us the support we required, all questions were answered quickly and nothing was too much trouble!!!! I would highly recommend using Hobbs Parker Group

Alison at Hobbs Parker made the sale experience of our house smooth and dealt with any problems that arose quickly and efficiently.
She was extremely approachable and was on top of her job.
Great communication, would definitely use Hobbs Parker again.

Hobbs Parker remained enthusiastic throughout the sales period, and once a buyer was found, they pro-actively managed the sales process to pre-empt problems and delays.

I recently completed on a property purchase through Hobbs Parker, and I honestly couldn’t have asked for a better team to guide me through the process. From the very first viewing to the final stages of completion, the experience has been nothing short of exceptional.

Alison was my main point of contact and truly a rock throughout the entire process. She arranged all the viewings, kept the pressure on the seller’s solicitors when things slowed down, and always remained calm, helpful, and incredibly responsive, especially when things got a little hectic.

James went above and beyond to help get the deal over the line, stepped in at a critical moment and helped resolve a last-minute shortfall by negotiating a reduction with the seller, something I’m hugely grateful for. His experience and calm professionalism made a real difference when it mattered most.

Matthew also provided prompt and clear responses to the solicitor’s enquiries, keeping the transaction moving smoothly when time was tight.

I’d also like to thank Gill and Christine for going out of their way to provide access to the property on several occasions for additional viewings and inspections. Their flexibility and support were so appreciated and made a real difference in helping me make informed decisions.

This purchase involved a few challenges, but the Hobbs Parker team genuinely made it easier. Their kindness, expertise, and responsiveness gave me the confidence and support I needed from start to finish.

Thank you all again, I’m hugely grateful for their support and I wouldn’t hesitate to work with them again or recommend Hobbs Parker to others.

The team at Hobbs Parker were supportive throughout the entire house selling process, keeping us up to date at all times and booking in a good number of viewings considering the current tricky state of the market. Excellent photos made the social media posts truly eye catching. Even when solicitors made it feel as if we were never going to get there, the team worked hard to pull it all together. A lovely bunch of people, we were really impressed.

Excellent marketing that stands out from the crowd. Conversations with agents were realistic, honest and supportive. Every effort made to sell my house during a difficult market. However, it was when problems emerged with my sale that the team were outstanding. They were dogged in their persistence, going over and above to help resolve issues and communicate even out of hours. At times they were the only ones in my corner during a stressful experience and I will always be grateful for their amazing support and kindness. Highly recommended

A fantastic service from start to finish! I would highly recommend Hobbs Parker in Tenterden. Professional service and great friendly team. Was kept fully informed throughout the process making the whole experience positive and stress free.

Found us a buyer for our plot of land within 1 week.
Great at following up with us and the Buyer's to speed up the selling process.