Thank you Jay at Romford Store. Ordered a DVD for my daughter, who was looking for a couple of films starring a specific actor. Jay helped to search for the films and ordered one for us. Jay was fri... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln7 / 9 Lockwood Walk, RM1 3RH Romford, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I visited my favourite retail store, that is HMV, but in particular Romford to pick up an order and to make a purchase, Staff are always welcoming to me, helpful, polite, friendly and kind. Donna i... Mehr ansehen
Unternehmen hat geantwortet
Always a superb experience with HMV. Delivered in mint condition in a sturdy mailer and was delivered before the release date - much quicker than Amazon and let’s be honest, at this point who actively... Mehr ansehen
Unternehmen hat geantwortet
Shout out to the staff at Romford branch! An all round marvellous bunch, their knowledge is outstanding and there's always a good selection of vinyl and DVDs with plenty on the odd side. The addition... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Romford
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
7 / 9 Lockwood Walk, RM1 3RH, Romford, Vereinigtes Königreich
4,8
Hervorragend
319 Bewertungen
Bittet Kunden um Bewertungen
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Helpful staff and good service.
Staff helped by ordering an item for me online, choice of home delivery or pick up in store, received email to pick up in store just over the week from ordering.
15. Dezember 2023
Antwort von hmv (UK) - Romford
Hi Christine
Thanks for leaving us a great review for hmv Romford.
Our colleagues work hard to offer our customers the best shopping experience in our stores.
Thanks so much and we hope to see you again soon :-)
The staff member who dealt with us
The staff member who dealt with us was helpful and polite.
15. Dezember 2023
Antwort von hmv (UK) - Romford
Cheers Terry, we strive to give exceptional service so its great to read your review!
Antwort von hmv (UK) - Romford
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff helpful and knowledgeable
Staff helpful and knowledgeable, collected my order and was also able to buy supplementary items.
5. Dezember 2023
Antwort von hmv (UK) - Romford
Hi Gillian,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - Romford
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A great service all round
The assistant was very helpful when ordering our PlayStation 4 game. He ordered it very efficiently and we were advised it was in the store awaiting collection after only a few days. Very impressed with the service.
3. Dezember 2023
Antwort von hmv (UK) - Romford
Hi Marilyn,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Romford store
Was able to order in store and the 1st album i ordered arrived quickly and in excellent condition
The store itself im always impressed with the range of stock and new additions especially to the kpop section. Customer service is always excellent
26. November 2023
Antwort von hmv (UK) - Romford
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were very helpful and the store is well laid out
The staff were very helpful and the store is well laid out.
14. November 2023
Antwort von hmv (UK) - Romford
Hi Joan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant service and prompt delivery
15. November 2023
Antwort von hmv (UK) - Romford
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got everything I wanted (thanks to…
Got everything I wanted (thanks to helpful staff member who found the one item I couldn't find).
8. November 2023
Antwort von hmv (UK) - Romford
Hi Ronald
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The store assistant was very helpful…
The store assistant was very helpful finding me a particular ABBA title but you didn't have one in stock so he preorder me one instead. So l was happy with his service.
6. November 2023
Antwort von hmv (UK) - Romford
Hi Anna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Just good service and easy to deal with
25. Oktober 2023
Antwort von hmv (UK) - Romford
Hi mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Romford
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Romford
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff need training
I wasn't given my whole order luckily I checked it when I got outside the shop and had to go back in and ask what's going on the female stuff didn't know what to do luckily there was a male staff member who got it sorted and found my missing items
6. Oktober 2023
Antwort von hmv (UK) - Romford
Hello John,
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion. Please be assured the issue will be raised for further investigation and improvement. We are pleased that you were able to collect your full click-and-collect order. Thanks.
Staff very helpful
5. Oktober 2023
Antwort von hmv (UK) - Romford
Hi Pauline
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - Romford
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Gave me what I wanted with minimum fuss.
4. Oktober 2023
Antwort von hmv (UK) - Romford
Hi A
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Romford
Hi Ronald
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Successful collection.
The ordered items were readied for collection in good time and there were great reports of the order's progress.
Collection was made easy by polite friendly staff.
24. September 2023
Antwort von hmv (UK) - Romford
Hello Denny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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