Always at HMV Redditch all the staff help me to locate a cd or dvd in the store. If not they locate what a want from the Computer - Both the guys and the girls are friendly and light hearted and exper... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ Redditch, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Absolutely fabulous , great choice if cds. Found the one I wanted, bargain price as found a lot selling double the amount, friendly staff a Redditch shop.collected and now in car ,playing full blast ,... Mehr ansehen
Unternehmen hat geantwortet
Collected items fine Customer service guy a bit abrupt You don't offer boxes or wrap for LPs of which I had 4 purchased for gifts. I didnt want a gift tite bag a box to put them in woukd of been be... Mehr ansehen
Unternehmen hat geantwortet
Great service even though it took a few weeks to sort out item. However was kept well informed on my orders progress. In shop was dealt with in friendly manner & happy to help with the queries. Apart... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Redditch
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
18-20, Walford Walk, The Kingfisher Shopping Centre, B97 4HJ, Redditch, Vereinigtes Königreich
4,8
Hervorragend
161 Bewertungen
Bittet Kunden um Bewertungen
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Top Marks
Polite, attentive and very helpful staff. Bought a dvd, and ordered one - the process was clearly explained. So much more pleasant and user friendly than buying on line. Excellent service, thank you.
12. November 2024
Antwort von hmv (UK) - Redditch
Hi Alcester,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The item was 3 days late in arriving…
The item was 3 days late in arriving apart from that everything was fine
7. November 2024
Antwort von hmv (UK) - Redditch
Hi Geron,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed to the store recently, we can also see that you are in receipt of your order. Apologies for any disappointment that may have been caused as a result of this slight delay.
Ordering is easy and picking up from…
Ordering is easy and picking up from the store was fine, just one item took a bit longer than expected to arrive.
1. November 2024
Antwort von hmv (UK) - Redditch
Hello Stephen,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Antwort von hmv (UK) - Redditch
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The order was made swiftly for a…
The order was made swiftly for a relatively rare record. Contact was constant and immediate. Staff were engaged and interested.
16. Oktober 2024
Antwort von hmv (UK) - Redditch
Hello Kevin
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Helpful
Helpful, pleasant staff at Redditch store. They ordered my CD and I received it within the SLA timescale.
Very happy to use again.
6. Oktober 2024
Antwort von hmv (UK) - Redditch
Hi Eamonn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Still one of the best stores around
Still one of the best stores around, the amount of choices there are is amazing
24. August 2024
Bewertung ohne vorherige Einladung
Antwort von hmv (UK) - Redditch
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Redditch
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered an item online and the…
I ordered an item online and the cashier was kind enough to open the box the product came in and put it in a bag for me.
14. August 2024
Antwort von hmv (UK) - Redditch
Hi CALLUM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ghostbusters Frozen Empire dvd
HMV was great and quick with the dispatch and they sent you an email to say it will be coming.
2. Juli 2024
Antwort von hmv (UK) - Redditch
Hi Sophie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwort von hmv (UK) - Redditch
Hi Louise
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service and competitive pricing.
Fast delivery and competitive pricing. Nice to browse through LP's and CD's on the racks before buying or ordering my needs.
17. Mai 2024
Antwort von hmv (UK) - Redditch
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Helpful staff, order was processed promptly,
and was kept in formed of delivery.
9. Mai 2024
Antwort von hmv (UK) - Redditch
Hi Douglas
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great to have a physical shop in the…
Great to have a physical shop in the Redditch town centre to be able to browse and take home Vinyls . Price can be a bit high sometimes. Be nice to have a loyalty card again
7. Mai 2024
Antwort von hmv (UK) - Redditch
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Redditch
Hi Adrian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Redditch
Hi stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order online and collect at shop
20. März 2024
Antwort von hmv (UK) - Redditch
Hi Richard,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwort von hmv (UK) - Redditch
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
it was absolutely perfect
29. Februar 2024
Antwort von hmv (UK) - Redditch
Hi Emily
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and service with a smile
Easy to order in store and when record player arrived in store received a text to collect. Arrived at store and item by counter ready for me to take away. Good straightforward service with a smile from the Redditch HMV store staff.
22. Februar 2024
Antwort von hmv (UK) - Redditch
Hi phillip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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