I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Mehr ansehen
Unternehmen hat geantwortet
I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Mehr ansehen
Unternehmen hat geantwortet
HMV are my go-to for all my DVD’s and Box-sets. The stock is massive and diverse, the staff are always knowledgeable, friendly and supportive; the postage and delivery are excellent and fast. Can’t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Newcastle
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Vereinigtes Königreich
4,8
Hervorragend
619 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von hmv (UK) - Newcastle
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great alternative for ordering physical media
Service fast and reliable. Again, great replacement for other online retailers / apps for physical media.
21. Januar 2026
Antwort von hmv (UK) - Newcastle
Hi Emm
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very happy customer
Very easy and straight forward ordering my items. Good value for money and delivered on times given.
All my experience was fast and efficient.
18. Januar 2026
Antwort von hmv (UK) - Newcastle
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Newcastle
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic service as always
Fantastic service as alway! Extremely quick dispatch and staff instore a pleasure to deal with.
17. Januar 2026
Antwort von hmv (UK) - Newcastle
Hi Neil
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service 😊
23. Dezember 2025
Antwort von hmv (UK) - Newcastle
Hello Marie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A store definitely worth visiting!
The album I wanted to order was ordered in store. The guy knew exactly which album I wanted (even though it wasn’t a terribly well known album). He was very helpful, knowledgeable and efficient.
19. Dezember 2025
Antwort von hmv (UK) - Newcastle
Hello there,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I was happy with my purchase
I was happy with my purchase, and staff are very helpful and friendly.
3. Januar 2026
Antwort von hmv (UK) - Newcastle
Hi Christine,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Highly recommend
Great selection of vinyls with loads of choice across different genres. The staff are really friendly, knowledgeable, and always happy to help. A brilliant place to shop if you love music highly recommend!
2. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von hmv (UK) - Newcastle
Hi Kaitlyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy ordering and really friendly staff…
Easy ordering and really friendly staff at pick-up. Spot on
2. Januar 2026
Antwort von hmv (UK) - Newcastle
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service top notch
1. Januar 2026
Antwort von hmv (UK) - Newcastle
Hello Karl
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Oder was complete.
Oder was complete.
Informed of every process and packaging well done, received in excellent condition.
26. Dezember 2025
Antwort von hmv (UK) - Newcastle
Hello Lynda
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent knowledge and service
The in store service was excellent. The assistant ordered my vinyl record as it wasn't available in store that day. It was then delivered home for free. Fab.
4. Dezember 2025
Antwort von hmv (UK) - Newcastle
Hi Dawn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Newcastle
Hi Tony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Newcastle
Hi Jamie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I received an email confirming my Dvd…
I received an email confirming my Dvd had been dispatched and the next day I received another email informing me my order was ready for collection. The guy who served me was pleasant and placed my order in my hand in seconds. It was a simple process and a whole lot better than ordering from Amazon which is killing the high street.
21. Dezember 2025
Antwort von hmv (UK) - Newcastle
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful sfaff
The staff are always so friendly and helpful, and usually knowledgable about the products sold in each department. The queues are never too long and it is easy to collect orders at the main desk.
6. Dezember 2025
Antwort von hmv (UK) - Newcastle
Hi Lynne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
My item I ordered was ready to collect when notified.…
My item I ordered was ready to collect at hmv on time l, which I really appreciate.
18. Dezember 2025
Antwort von hmv (UK) - Newcastle
Hi Geoffrey
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Great service! The online ordering process was easy, and the email updates were helpful and timely. Collecting in-store was easy. Highly recommend and will definitely be back.
16. Dezember 2025
Antwort von hmv (UK) - Newcastle
Hi Phil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I bought 2 t-shirts ( for presents)
I bought 2 t-shirts ( for presents) , which were selling at a reduced price , on 8/12/25 at 11.49hrs
The member of staff serving at the till was efficient, polite and cheerful.
The store has a relatively large amount of stock.
8. Dezember 2025
Antwort von hmv (UK) - Newcastle
Hi N.Dowden
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.