The staff at HMV shop in Middlesbrough were extremely helpful and knowledgeable. The communication of when to expect the Vinyl was great and was delivered on time in good condition. Have no hesitation... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Mehr ansehen
Unternehmen hat geantwortet
The order took far too long to arrive and it came in separate parcels on different days!The store were far more helpful and therefore I will not order online from you again for an instore collection... Mehr ansehen
Unternehmen hat geantwortet
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Middlesbrough
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Vereinigtes Königreich
4,6
Hervorragend
272 Bewertungen
Bittet Kunden um Bewertungen
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Antwort von hmv (UK) - Middlesbrough
Hi Mel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Middlesbrough
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Vinyl pre ordered
My order was delivered promptly and staff were extremely polite and helpful 👍
8. September 2025
Antwort von hmv (UK) - Middlesbrough
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Middlesbrough
Hi JAMES
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Middlesbrough
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great delivery always on time
Great delivery always on time. Always order from HMV. Can trust them every time.
3. August 2025
Antwort von hmv (UK) - Middlesbrough
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very nice staff
Friendly staff who seam to have common interest in movie and music. Always ready to offer help and advice. I really appreciate thier knowledge.
26. Juni 2025
Antwort von hmv (UK) - Middlesbrough
Hi Gordon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Polite helpful staff in store and a…
Polite helpful staff in store and a quick delivery, which was free!
5. Juni 2025
Antwort von hmv (UK) - Middlesbrough
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Middlesbrough
Hi joanne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are very friendly and…
The staff are very friendly and helpful, seem always on the ball and willing to help. Very happy with my Marley Stir it up and speakers. A good selection of both vinyl and cds. Very satisfied. See you soon
27. Mai 2025
Antwort von hmv (UK) - Middlesbrough
Hi Maurice
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Collecting deliveries in-store
Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collecting, staff member Wayne was very helpful and pleasant. I prefer the Middlesbrough store over another local store, as I feel welcome. I suppose this is personal preference, but it was also explained to me I could return to the store, should there be any problems with my ordered items.
26. Mai 2025
Antwort von hmv (UK) - Middlesbrough
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Middlesbrough
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Middlesbrough
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Poor customer service.
I have had no correspondence From HMV at all and i not seen sight nor sound of any Album i have ordered.I called in to the shop(Middlesbrough } and was told i would see an e mail or text when the album in question has arrived in store Not even a confirmation of the order and of course my bank account has been debited.
18. Mai 2025
Antwort von hmv (UK) - Middlesbrough
Hi Peter
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Very good customer service
Very good customer service, faulty Blu-Ray exchanged without question.
10. Mai 2025
Antwort von hmv (UK) - Middlesbrough
Hi Eric
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Middlesbrough
Hi Daniel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Middlesbrough
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Product arrived on time and in perfect…
Product arrived on time and in perfect condition. The staff are brilliant, especially Wayne. They're always really helpful.
22. April 2025
Antwort von hmv (UK) - Middlesbrough
Hi Vikki
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV always provide a reliable service
19. April 2025
Antwort von hmv (UK) - Middlesbrough
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Middlesbrough
Hi Denny
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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