Every time I pop into HMV High Wycombe it's always a pleasure. Staff always focused on my requirements and also take a genuine interest in the music I'm purchasing or ordering. Brilliant service every... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 63, Eden, Union Parade, HP11 2BQ High Wycombe, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic service in shop, friendly and very polite. The cd's l wanted were not in store, but staff ordered all l was after, music from the 70's, so probably not always available, and had all delivere... Mehr ansehen
Unternehmen hat geantwortet
HMV is a lovely shopping experience. Easy online ordering. Pick up in store with lovely people who are just normal, friendly, helpful folk. On the same day, I’d had a very opposite experience at anoth... Mehr ansehen
Unternehmen hat geantwortet
Ordering was very good, the manager was very helpful. When I went to collect the vinyl the assistant couldn't find it and kept asking if I had the correct email, which I did and showed her. After many... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - High Wycombe
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
Unit 63, Eden, Union Parade, HP11 2BQ, High Wycombe, Vereinigtes Königreich
4,8
Hervorragend
140 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good/Bad news
Great because I could order in the store. Only downside was that I wasn’t kept informed when it may be delivered.
1. Dezember 2023
Antwort von hmv (UK) - High Wycombe
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Outstanding customer service
I messed up and ordered the same blu ray twice. Both HMV Customer service online and instore was fantastic. Got an email authorising the return, and the staff in the store when I exchanged the disc were really friendly and helpful. I like the fact that HMV have actual shops, and in future will try to order all my 4k movies from them rather than more famous "online only" retailers. Thanks HMV
18. Oktober 2023
Antwort von hmv (UK) - High Wycombe
Hi Jon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order online
Easy to order online, simple & quick, friendly service in store on pick up
22. November 2023
Antwort von hmv (UK) - High Wycombe
Hi Debbie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Molly was superb
I wanted to buy Bruch's violin concerto on cd
Molly with a smile looked on her computer & located several options.
I made my selection.
I hope when I'm told the cd is available for collection I'll be served by Molly. I'm confident it'll be with a smile on her face
10. November 2023
Antwort von hmv (UK) - High Wycombe
Hi Mrs Evans
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Customer service was very good young…
Customer service was very good young lady ordered my item as it was out of stock in the store was very friendly
10. November 2023
Antwort von hmv (UK) - High Wycombe
Hi Rhonda
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely easy pick up!
I didn’t take the name but the person who served me to pick up my parcel was so lovely! It was the high Wycombe store around 1.30! He was friendly and asked what record I ordered and seemed genuinely interested!
Please if this feedback could get back to him in some way!
8. November 2023
Antwort von hmv (UK) - High Wycombe
Hi Katy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Speedy delivery straight to the store…
Speedy delivery straight to the store and helpful staff in store who ordered for me. Staff in high wycombe are always happy to look for items and order them if possible
3. November 2023
Antwort von hmv (UK) - High Wycombe
Hi Leslie
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - High Wycombe
Hi Suzane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
ordered like 4 cds and they kept…
ordered like 4 cds and they kept changing the silly little date from like 20th sept to the 3rd of nov and honestly man idk if that dates gonna change AGAIN and has dispatched 1 of the cds like a week ago which is sooo silly 😋 praying on ur downfall hmv
25. Oktober 2023
Antwort von hmv (UK) - High Wycombe
Hi Hanna
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Very good service helpful staff
20. Oktober 2023
Antwort von hmv (UK) - High Wycombe
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - High Wycombe
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff pleasant and helpful
Staff pleasant and helpful
Found what I was looking for
Facilitated online preorders
8. Oktober 2023
Antwort von hmv (UK) - High Wycombe
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Friendly
Friendly, approachable, helpful and enthusiastic staff.
Easy to order in the shop and kept informed of the progress of my order.
7. Oktober 2023
Antwort von hmv (UK) - High Wycombe
Hi Kerry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - High Wycombe
Hi Jamie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy from start to finish
Easy from start to finish, staff very helpful. High Wycombe store.
24. September 2023
Antwort von hmv (UK) - High Wycombe
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - High Wycombe
Hi Chloe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quality customer service and assistance
The customer service provided online and in store was excellent. Not sure if the online response was from a human but nevertheless it instigated the resolution to my problem by a real person (Daryl) in a store.
26. August 2023
Antwort von hmv (UK) - High Wycombe
Hi Mr G
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - High Wycombe
Hi John
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - High Wycombe
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service
Very friendly and helpful staff in our local store when we collected our item which we had ordered online
3. August 2023
Antwort von hmv (UK) - High Wycombe
Hi Mrs Roberts
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.