My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a littl... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
HMV Online Click & Collect was very efficient. The young woman who helped me collect my CD at HMV Exeter was welcoming & professional, making my whole experience very easy.
Unternehmen hat geantwortet
click and collect picture, the picture was as described, funny thing about click and collect, which was for free, I noticed that HMV sent the item via parcel post to my HMV store so I guess they could... Mehr ansehen
Unternehmen hat geantwortet
I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Exeter
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Vereinigtes Königreich
4,7
Hervorragend
345 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von hmv (UK) - Exeter
Hi Martyn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order in store for collection
Easy to order in store for collection. Ordered at the till and my order was ready to collect within 3 days. Easy collection from the downstairs collection point. Great service
27. November 2024
Antwort von hmv (UK) - Exeter
Hi Annmarie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and good value guy in the…
Easy to order and good value guy in the shop needs a bit more training other than that happy
28. November 2024
Antwort von hmv (UK) - Exeter
Hi Leigh
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The shop is full of junk
27. November 2024
Antwort von hmv (UK) - Exeter
Hello Richard
Our items are a reflection of those available from our supplier and customer demand and can vary from time to time depending on the range of promotions available at that time.
We're always looking out for the best possible items to offer our customers and we update and refresh these regularly so check back soon and we hope you find the items you’re looking for :-)
Knowledgeable and friendly service.
I wanted to order a dvd of a pretty old film. The service from the staff member was excellent - knowledgeable and friendly. The experience was the same when I went to the store to collect the dvd.
27. November 2024
Antwort von hmv (UK) - Exeter
Hi Anne,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy Peasy click and collect…
24. November 2024
Antwort von hmv (UK) - Exeter
Hi Simon,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
No nonsense delivery and great support…
No nonsense delivery and great support this end
23. November 2024
Antwort von hmv (UK) - Exeter
Hi Tony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly staff ,sorted my order…
Very friendly staff ,sorted my order out , quick delivery
24. November 2024
Antwort von hmv (UK) - Exeter
Hi Christine
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Spot on with delivery can’t ask for any…
Spot on with delivery can’t ask for any more 👍👏👏👏
15. November 2024
Antwort von hmv (UK) - Exeter
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
DVD order
The staff were helpful
Howevrr one of them did not know who Richard Burton was.
10. November 2024
Antwort von hmv (UK) - Exeter
Hello Anne
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Ordered in store for online delivery, super easy, loved it
Ordered in store for online delivery because the item wasn’t in stock, it was delivered free of charge three days later. So easy, so good! This is what shopping should be like! Go to the high street shop, and when something isn’t there, they just order it for you, no faff, all pleasure!
10. November 2024
Antwort von hmv (UK) - Exeter
Hi Christine,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Exeter
Hi Jonathan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
There was a lot of great merch…
There was a lot of great merch everywhere with very reasonable prices. The staff are friendly and helpful.
9. September 2024
Antwort von hmv (UK) - Exeter
Hi Nicole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good comms and speedy delivery to store…
Good comms and speedy delivery to store and easy collection.
1. November 2024
Antwort von hmv (UK) - Exeter
Hello Richard,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Good replacement service
Bought a dvd on click and collect. When played it stuck at the end of the first scene.
Took it back to the shop who exchanged without quibble.
Replacement copy worked fine.
3. November 2024
Antwort von hmv (UK) - Exeter
Hi anstone
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
I forgot to ask the fellow his name
I forgot to ask the fellow his name. Stupid me. He was so good. Helpful in every way, knowledgeable too. Gave the perfect service
20. Oktober 2024
Antwort von hmv (UK) - Exeter
Hi Dixianne,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My local HMV has very poor levels of…
My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a little disappointing. As stock levels are so low nowadays it’s a shame that popping in to town to buy something is not always successful! Of course Amazon delivery is usually next day which begs the question why isn’t yours?
5. Oktober 2024
Antwort von hmv (UK) - Exeter
Hi Customer
Thank you for taking the time to leave us a review. We appreciate receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Exeter store
The staff inside Exeter store where very friendly & answered all the questions that I had plus I received my new game a day early
2. Oktober 2024
Antwort von hmv (UK) - Exeter
Hi Laurence
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick and easy to order and the…
Very quick and easy to order and the delivery time was very good.
22. September 2024
Antwort von hmv (UK) - Exeter
Hi JD
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Exeter
Hi Signija
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.