Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected! (Royal Mail could have been quicker, but did deliver after a weekend)
Unternehmen hat geantwortet
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Mehr ansehen
Unternehmen hat geantwortet
Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Bluewater
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Vereinigtes Königreich
4,8
Hervorragend
305 Bewertungen
Bittet Kunden um Bewertungen
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Click & collect in store order
Click & collect in store order. Delivery was slightly delayed, but order was tracked & I knew when I was likely to be able to collect it.
Very happy with my purchase of BTS Permission to Dance on Stage CD.
23. Juli 2025
Antwort von hmv (UK) - Bluewater
Hi Debbie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Assistant searched and found what Inwas…
Assistant searched and found what Inwas looking for and then ordered it from the warehouse to be delivered to my local store. Pick up was equally smooth.
19. Juli 2025
Antwort von hmv (UK) - Bluewater
Hi Norree
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Bluewater
Hi Anthony
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwort von hmv (UK) - Bluewater
Hi Johanna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A very nice store
A very nice store. A good selection of records and the staff were very helpful. They did not have the exact one I wanted as it is a limited edition, but there was still enough choice to find an alternative. I will be back
5. Juli 2025
Antwort von hmv (UK) - Bluewater
Hi Dami
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Excellent service.
The person who served me was excellent, knowledgeable and efficient. He made it a great pleasure to be in the store at Bluewater. I had forgotten how enjoyable shopping in store for anything connected to music or sounds can be.
4. Juli 2025
Antwort von hmv (UK) - Bluewater
Hi Mrs perry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Bluewater
Hi Tony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Online order for collection
Ordered product online for in store collection. Good communication and item was ready to collect within the stated time. Was ready at the store when I went to collect it.
20. Juni 2025
Antwort von hmv (UK) - Bluewater
Hi Maxine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good value and very friendly staff in…
Good value and very friendly staff in the Bluewater store
22. Juni 2025
Antwort von hmv (UK) - Bluewater
Hi SB
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very efficient and service with a smile…
Very efficient and service with a smile provided.
13. Juni 2025
Antwort von hmv (UK) - Bluewater
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Bluewater
Hi Edward
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went into HMV in bluewater couldn't…
Went into HMV in bluewater couldn't find what I wanted, a member of staff very helpful and ordered it for me to be sent to my hone address
23. Mai 2025
Antwort von hmv (UK) - Bluewater
Hi dawn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordering on line was very easy.
Ordering on line was very easy.
Bit frustrated as the 5 CDs ordered were all in stock, but we're delivered to the Bluewater store in three shipments.
The service at the store was excellent as normal.
16. Mai 2025
Antwort von hmv (UK) - Bluewater
Hi Steve
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
The guy in the shop was very helpful…
The guy in the shop was very helpful and knowledgeable with finding the items and organising delivery to the local store which was quick and convenient.
4. Mai 2025
Antwort von hmv (UK) - Bluewater
Hi Nicholas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - Bluewater
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful, knowledgable staff
Staff were knowledgable about my query. They quickly found what I wanted. Were polite and helpful.
10. April 2025
Antwort von hmv (UK) - Bluewater
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Went into Bluewater Branch today and…
Went into Bluewater Branch today and was looking around with my headphones on but they were turned off and I was by the till area when two female members of staff mocked my hair by saying it’s cruella and saying about my colour of my hair then when I head them laughing and calling other members and carried on talking about my hair and being red I took my headphones off so they were aware that I could hear everything then they went on to say about Jessica rabbit because about my red hair. Like i felt like I was being judged because I hear the whole conversation as it was at the tills and I looking at what products they had behind but I left because of what they said about my looks. Makes me not want to come back.
28. April 2025
Bewertung ohne vorherige Einladung
Antwort von hmv (UK) - Bluewater
Hello Customer,
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
One happy shopper
Greeted warmly by staff member who dealt with my click & collect transaction quickly & efficiently.
26. April 2025
Antwort von hmv (UK) - Bluewater
Hi Milo
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really fast delivery and good product…
Really fast delivery and good product thank you
21. April 2025
Antwort von hmv (UK) - Bluewater
Hi Rajvender
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great chat at the till
Went to collect my albums that I ordered and the sales assistant was very pleasant and we had a chat about rsd and what we were hoping to get , very good service.
10. April 2025
Antwort von hmv (UK) - Bluewater
Hi Mal
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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