Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected! (Royal Mail could have been quicker, but did deliver after a weekend)
Unternehmen hat geantwortet
Standort
Standort wechselnUnit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Mehr ansehen
Unternehmen hat geantwortet
Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Mehr ansehen
Unternehmen hat geantwortet
Glad to hear back from you, I really appreciate the high level of support that all your staff provide I've always been really invested in various forms of fictional media and enjoy nothing more th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Bluewater
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Vereinigtes Königreich
4,8
Hervorragend
301 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to order item online and collect…
Easy to order item online and collect from my local store. Staff very helpful when I enquired about another item
14. April 2026
Antwort von hmv (UK) - Bluewater
Hi Mr Ransom,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV reference
HMV, You had the items i required in stock. You post them to me and they arrived safely. Many thanks perfect for me.
28. März 2026
Antwort von hmv (UK) - Bluewater
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good sales cashier and staff!
Good sales cashier and staff!! Would go to HMV Bluewater again!!
31. März 2026
Antwort von hmv (UK) - Bluewater
Hi Hon,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
We couldn’t find the particular item…
We couldn’t find the particular item within the store, however an assistant was able to check whether the item was available elsewhere and place an order for it to be delivered to us
28. März 2026
Antwort von hmv (UK) - Bluewater
Hello Philip
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Love hmv …
Love going in to the store the retail staff are always helpful if you ask for help if you can't find something my pee order of the new BTS album arrived well packaged and the goods well protected
27. März 2026
Antwort von hmv (UK) - Bluewater
Hi RUTH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy order online
Quick and easy order online, quick and easy collection at HMV Bluewater.
Nice place, friendly staff
24. März 2026
Antwort von hmv (UK) - Bluewater
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Bluewater
Hi Elaine,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Bluewater
Hi Dear
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
Went in store to buy a t shirt, the last one in my size was faulty. The cashier was super helpful and said she could order online to be delivered to my home free of charge. It arrived a few days later.
13. Februar 2026
Antwort von hmv (UK) - Bluewater
Hi Jo
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Antwort von hmv (UK) - Bluewater
Hi Eileen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Bluewater
Hi cheryl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Cheerful click and collect
Packed and delivered quickly on release to the Bluewater store, and arrived safe and sound. Cheerful service from Ashleigh on collection. Thanks HMV!
5. Februar 2026
Antwort von hmv (UK) - Bluewater
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great service from HMV… Very polite…
Great service from HMV… Very polite friendly staff..
3. Februar 2026
Antwort von hmv (UK) - Bluewater
Hi Ingrid
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The young lad the served us was very…
The young lad the served us was very knowledgeable. Also very helpful top marks of that young lad! Give him a pay rise.
1. Februar 2026
Antwort von hmv (UK) - Bluewater
Hi Stephen
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much, and we hope to see you again soon :-)
Antwort von hmv (UK) - Bluewater
Hello Dal
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Royal Mail didn’t deliver on the day…
Royal Mail didn’t deliver on the day they said they would, I took a day off work for nothing, and when it was delivered the following day it was left outside in the rain so the packaging was soaked. The shrink wrap saved the album fortunately but it’s not good enough.
22. Januar 2026
Antwort von hmv (UK) - Bluewater
Hi Mark,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Antwort von hmv (UK) - Bluewater
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was in great condition and was a…
It was in great condition and was a very nice person, was very slow to come took 2 weeks
20. Januar 2026
Antwort von hmv (UK) - Bluewater
Hi Grace,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Received the film earlier than…
Received the film earlier than scheduled and was picked up at HMV Bluewater. Was easy to order in shop and was received in good condition. Thanks.
17. Januar 2026
Antwort von hmv (UK) - Bluewater
Hi Phil,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Bluewater
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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