The sales staff was very helpful. I couldn't find the box set I needed he, was serving someone else so he help us both same time. Ordering the item and having it posted out for me was fine, I shall... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln17/18 Milsom Street, BA1 1DB Bath, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
On Saturday the 4th November 2023 I visited your Bath store and was told by the manager that this item was not available and that I should try Amazon or E bay. However, after I checked online Frid... Mehr ansehen
Unternehmen hat geantwortet
I visited the Bath store to collect a CD but the service was a little slow and the staff were not friendly/ approachable. I want to preface that this is not usually the experience as I visited this pa... Mehr ansehen
Unternehmen hat geantwortet
I ordered some DVDs at HMV, I received excellent customer service, found the staff easy to talk to, & they were happy to answer any queries I had. I received emails to keep me updated when my order wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Bath
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
17/18 Milsom Street, BA1 1DB, Bath, Vereinigtes Königreich
4,8
Hervorragend
200 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fantastic service
Fantastic service kept me up to date with my order. Went to collect from bath store very polite and helpful
3. Juni 2025
Antwort von hmv (UK) - Bath
Hi Tina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything about this purchase went well!
Everything about this purchase went well. From placing the order with Tom Crampton through to delivery, in store.
27. Mai 2025
Antwort von hmv (UK) - Bath
Hello Chris
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Bath
Hi Ailsa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
20. Mai 2025
Antwort von hmv (UK) - Bath
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful and polite service over…
Really helpful and polite service over the phone to Bath branch. Thank you.
14. Mai 2025
Antwort von hmv (UK) - Bath
Hi Hannah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and collected on the date…
Easy to order and collected on the date it was meant to arrive.
12. Mai 2025
Antwort von hmv (UK) - Bath
Hi Mr Churchill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very polite
1. Mai 2025
Antwort von hmv (UK) - Bath
Hi Amber
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It came on time and looks great
20. April 2025
Antwort von hmv (UK) - Bath
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great experience
quick delivery and super helpful staff, def using click and collect in the future!
18. April 2025
Antwort von hmv (UK) - Bath
Hi Spencer
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bath store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Important to have an outlet in bath…
Important to have an outlet in bath with your range but I wish it was better organised with cds to have them in categories the service is always first class
10. April 2025
Antwort von hmv (UK) - Bath
Hi reg
Thanks so much for leaving us a 5 star review.
Thank you for shopping with hmv and we hope to see you again soon :-)
Fantastic customer service
Fantastic customer service very helpful
The item arrived on time
Very impressed
26. März 2025
Antwort von hmv (UK) - Bath
Hi Maddie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Vinyl came in a great condition
Vinyl came in a great condition. was easy to pick upz reliable and fast service
20. März 2025
Antwort von hmv (UK) - Bath
Hi Tari
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very convenient buy on line collect in…
Very convenient buy on line collect in store. V prompt and efficient. Friendly staff in shop
22. März 2025
Antwort von hmv (UK) - Bath
Hello Peter
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwort von hmv (UK) - Bath
Hi Billy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful have used before
7. März 2025
Antwort von hmv (UK) - Bath
Hi carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
That is was there on time and to have…
That is was there on time and to have great service from the staff at hmv
8. März 2025
Antwort von hmv (UK) - Bath
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The employee are very good and always…
The employee are very good and always very knowledgeable 👍
26. Februar 2025
Antwort von hmv (UK) - Bath
Hello Mr
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Bath store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Antwort von hmv (UK) - Bath
Hi Eddy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Rude staff and unhelpful experience
Order made online after checking stock was in in the appropriate store. My husband took order confirmation into store to collect (we live a considerable distance away and this was the one increment of time he had), was rudely told by young staff member it wasn't in yet and we had to wait for collection email. He explained that it was in stock in store, and he could see the exact item on shelf. Staff member (again rudely) said we could not have that one and must wait for the one from the warehouse. By the time I had finished work that day it was too late to cancel the order. Staff member could have done so and sold us the one on the shelf as husband had explained we get few chances to come into the city. As it happened it took several more days for the item to be delivered to the store.
1. Februar 2025
Antwort von hmv (UK) - Bath
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised Click & Collect orders are fulfilled and sent out from our warehouse. Please contact us at website.service@hmv.co.uk so we can assist you further.
Excellent purchases.
Excellent purchases.
Easy exchange of one cd, a broken case, and a replacement being ordered and delivered rapidly. Great service!
19. Januar 2025
Antwort von hmv (UK) - Bath
Hi Joseph
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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