Very disappointing experience
Very disappointing experience – my orders were marked as delivered, but I never received them
I placed an order with Himisr for 150 dresses, divided into several packages, because my intention was to sell these products.
Unfortunately, two of my packages were marked as delivered, but I never received them. I have not been provided with any delivery confirmation showing where they were delivered, who received them, a signature, photograph or any other proof that they actually reached me.
I contacted customer service several times to try to resolve the situation. After explaining everything, I was offered a partial compensation. However, I don't want compensation — I want the products I paid for.
I am even willing to wait another month if necessary, as I genuinely want to receive the dresses and continue doing business with the company.
I have also spent additional money on packaging, clothing labels and other materials because I purchased these dresses with the intention of selling them.
I am currently waiting for the final package containing 100 dresses, and I will be at home all day waiting for it. I sincerely hope it arrives.
What is most concerning to me is that packages can apparently be marked as delivered when the customer has not received them, and I still have not been given clear proof of where my previous packages were delivered.
I want the dresses, not the money. But if the final order does not arrive, I will have no choice but to request a 100% refund.
I hope Himisr will resolve this situation properly and ensure that my products actually reach.








