I was in an emergency and needed to get to Cincinnati quickly. When I arrived to pick up my car, they were almost out of vehicles for the day. An older gentleman working there went out of his way to f... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It was an easy transaction. The personnel were helpful and friendly. Had to extend a couple of weeks and the process was relatively easy.
1st i had a reservation at the Research location and when I got there for my reservation I was told they had no more cars. And I would have to look around for my own rental. After finding a car that w... Mehr ansehen
As always the staff was friendly, helpful and efficient. The rental vehicle was clean and ready when I arrived. Same quality service I expect and always get with Hertz
Unternehmensdetails
Vom Unternehmen geschrieben
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktinformationen
6705 Us-290 Suite 603, 78735-8409, Austin, Texas, Vereinigte Staaten
- (512) 358-7932
Your Car Rental Deals, News & Offers
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Always get quick and efficient service…
Always get quick and efficient service with variety of great vehicles. Convenient!
It was an easy transaction
It was an easy transaction. The personnel were helpful and friendly. Had to extend a couple of weeks and the process was relatively easy.
I was in an emergency and needed to get…
I was in an emergency and needed to get to Cincinnati quickly. When I arrived to pick up my car, they were almost out of vehicles for the day. An older gentleman working there went out of his way to find me a car, and it truly made my day. I didn't catch his name, but I'm so grateful for his help. Thank you to the whole team. The overall experience was great, and I'd happily rent from them again.
Confirmed reservations don’t guarantee you a vehicle
1st i had a reservation at the Research location and when I got there for my reservation I was told they had no more cars. And I would have to look around for my own rental. After finding a car that was a 40-45m uber ride away. I get there and I was told the only car they had left was a Honda EV. This car was given to me on 15%. The car dies on me and I had to reach out to roadside assistance. Which was the the last straw to this horrible experience. I was calling at 10pm and didn’t get ahold of an agent until almost 11:45pm. Then the roadside service didn’t arrive until close to 1am. Mind you I had reserved at the hertz on research location, but they had no car for me. And you guys don’t do same day reservations in that case. Labor Day weekend. I end up finding the only car left in the city at oak hill location which to my surprise was a Honda Ev. This car was given to me on 15%. So I ran out of battery. I had to call roadside which cost me an extra $200. Then take the car to charge which also cost me to loose driving privileges from 4pm- 5am the next day. And an Extra $50 hold on my card for charging. I am highly frustrated and upset about the service and the misinformation that was given at time of renting. The process was that I put a $500/deposit down to rent the vehicle. Which was not my choice of vehicle reserved. Just absolutely the worst experience ever. I will be posting this on google and other platforms due to this is way too many issues to have when you are paying for a service
Good value
As always the staff was friendly, helpful and efficient.
The rental vehicle was clean and ready when I arrived.
Same quality service I expect and always get with Hertz
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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