Hern and Crabtree Estate Agents Bewertungen 

225
•
TrustScore 4.5 von 5

4,7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My house had been on the market for 9 months with a major estate agent prior to Hern and Crabtree taking over. What a difference in experience we had! Brilliant communication, quick responses and work... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From start to finish, Hern & Crabtree were exceptional. The service I received was second to none. The photography was outstanding, the team handled all of my viewings and feedback brilliantl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We brought a property from the heath Cardiff branch and found everyone to be friendly and helpful. However our main praise must go to Gina who dealt with our purchase. She went above and beyond to hel... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The Heath Cardiff team were a really friendly and efficient team who would respond to queries really quickly and always happy to help. Kept the process very simple the whole way through and impressed... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Immobilienagentur

Vom Unternehmen geschrieben

Hern & Crabtree are Cardiff’s longest-established independent estate agents. Our highly experienced team specialise in residential sales, lettings, probate services, estate management, land and new homes, and property management services. We are dedicated and passionate about what we do and our highly experienced teams add immense value to each unique customer journey. Our focus is helping to sell your home in the best way possible, using our experience to make it a smooth journey for you. A stylish, understated and trusted brand since 1849, marketing your property with Hern & Crabtree lends value to any transaction. The care we take with our advertising is second to none, and we respect and treat every client’s property with the same consideration as we would our own. We also understand that behind every property there is a person, and that person will have a unique set of circumstances that must be considered and catered for. Always focused on transparency and communication, everything we do is built around our clients and their needs, giving them not just want they want, but also the peace of mind that the very best result has been achieved on their behalf. We understand that moving home can be a stressful time, and our approachable and caring team are here to make sure that your experience is handled properly. We treat our clients as though they are our friends and family, perhaps that is why we have successfully helped people move for over 170 years.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

225 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,7

Alle Bewertungen

(225)

29 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Hern and Crabtree - Whitchurch

Hern and Crabtree in Whitchurch have been very helpful, and provided us with so much information and advice. With a big thank you to Anna who went through the whole buying experience and put our minds at ease.
After doing viewings with other agents, Hern and Crabtree stand out from the rest and really look after their clients.

20. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have recently sold and purchased a…

I have recently sold and purchased a property via Hern & Crabtree Llandaff Office and could not speak highly enough of the staff who were all professional, reliable and informed. A particular mention to Mike, Owen and Denise who guided us seamlessly through the early stages. An enormous thank you to Jan who dealt so efficiently with the Sales Progression. Jan personally stayed in touch with me daily during this process and could not have been more supportive. Superb customer service skills. Well done everyone at Hern & Crabtree - we are now happily in our new home. Thank you. Neil & Family.

20. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We could not be happier with the…

We could not be happier with the service provided by Anna (Whitchurch Branch). It has been a long journey finding the perfect house and Anna has been with us every step of the way. She is professional, courteous and very efficient and we can't recommend her highly enough.

20. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beryl Jones

Hern and Crabtree recently acted for me in the sale of my property in Llandaff.
With so many options these days, choosing the right company to deal with can be quite stressful. But I can highly recommend Hern and Crabtree and assure you the staff at the Llandaff branch were very helpful. They all tried hard to take the stress out of the process and liaised extremely well with all parties involved.
All in all the service has been very professional and dealings with the team has been an absolute pleasure.

20. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hern and Crabtree, Whitchurch

Hern and Crabtree, Whitchurch, sold my home for me this year (2019). What a fantastic team this office are, they have been enthusiastic, professional and supportive throughout the whole experience. They have looked after my elderly dog during viewings, kept me updated throughout the sales process and thoroughly supported me through an undulating sale and purchase. They have had time for all my questions whether by email, telephone, or impromptu office visits. Anna, Annamarie and Annie were so positive and encouraging throughout the sales process and Jan’s professionalism and knowledge has supported me through to exchange and completion. I am very grateful, a huge thank you to you all. I would highly recommend using this estate agent to anyone looking to move home.

14. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding service througout the whole process

Having just sold our home through Hern & Crabtree and purchased through a different estate agent company in Rhiwbina, the difference in service, professionalism and attitude could not have been more different.

From the initial valuation, Anthony - Manager @ the Heath office - filled us with confidence regarding the process and what level of service we could expect, and throughout, Anthony and his colleagues in the Heath office, did not disappoint. The valuation was accurate and his promise of viewings was spot on (20 in the first weekend!!), which meant that we were able to achieve over asking price by leveraging the initial interest in our house.

Special mention also to Jan, sales progression, who frankly puts many other estate agents and solicitors to shame. In this age of technology there is no reason why accurate updates can’t be provided in a timely way, and those who tried to do as little as possible and let things ‘trundle’ along, were given short shrift by Jan...who kept in regular contact with all parties in the chain to ensure we exchanged and completed in good time.

Having moved a number of times this is one of the few that I have genuinely felt that the estate agency has earned their commission, and this review!! We have recommended H&C to a number of friends and they have been equally impressed by what they’ve seen & experienced. Well done…and thank you Anthony, Jan & the H&C team!

Pete, Helen & (baby) James.

14. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

kind, caring, honest and professional

We used Hern and Crabtree in Caerphilly Road. From the very first meeting they were not just friendly and professional but honest to a tee. Something you don’t always find with estate agents. Their advice and understanding about our needs and life were invaluable.
We eventually found a house also listed with them as well as selling ours with them. This turned out to be invaluable. They helped the process enormously letting us visit the new house many times to measure up and Jan in the sales progress role was the most wonderful person to deal with through a stressful time. We had some issues with our vendor not being able to move out on time, so Antony even came and moved her belongings on the day - above and beyond the service of an estate agent!

10. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We sold our house with Hern and…

We sold our house with Hern and Crabtree after switching from another estate agent. They were brilliant from start to finish. Excellent communications and efficient professional service. We dealt with Tom and Ben in the Pontcanna branch who couldn't have been more helpful. I would highly recommend them.

7. November 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great negotiation and advice

We sold our house a bit in a hurry as we only put it on sale after we had made, and have accepted, an offer. It was very stressful, particularly when we had to decide between competing offers. Anna at Hern and Crabtree was incredibly useful at this, the most complicated stage, and guided us through the negotiation and decision while allowing us to be in control. This help was irreplaceable.

13. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

The Hern & Crabtree was our choice when we decided to sell our home in Cardiff last summer, and it was the BEST DECISION we ever made. They were outstanding, very professional and very friendly.
We spoke with Tom, from the Hern&Crabtree, on the phone and then we met with him at our home. He answered all our questions, providing objective data regarding how many homes they sell, how long their listings typically stay on the market, and providing tons of info on the property market in the area.
Tom came back to us with very realistic and fair valuation; then, within a few days Ben, from Hern&Crabtre, came to our property to take the pictures of our apartment. Everything was very quick and smooth.
And ...when we saw our listing we were blown away. Their hard work and knowledge of what it takes to sell a home really paid off - our listing looked amazing!!!!
Our situation was also quite specific and different than other people since we were moving abroad; and our property went on the market after we moved. The team from Hern & Crabtree Pontcanna office took care of everything: they regularly came to check on our property, informed us about all viewings before and after, and they replied to any email or any call promptly.
And yes, they managed to sell the property very quickly for a price greater than our asking price was.
They have been there every step of the way. Their professionalism, knowledge, honesty, and hard work ethic are much respected and appreciated.

We were so fortunate to choose Hern & Crabtree and we HIGHLY RECOMMEND them.

9. Oktober 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

We received excellent service from the Llandaff team of Hern & Crabtree when we sold our house and would definitely recommend them. We were kept up to date at every stage of the process and our queries were always answered quickly.

We felt the team took a lot of the stress away as we could rely on them to act in our interest and get the best deal for us and not for themselves.

Thanks especially to Mike and Owen.

21. August 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Company.

Excellent company who keep their customers and clients regularly updated on the whole process of buying/selling from start to finish. Many thanks to all the staff who dealt with us-especially Michael, Manager from the Llandaff office and Jan Street, from their Sales Progression Department who kept us sane throughout the whole journey! Our grateful thanks to you all.

17. August 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A very smooth sale from the moment the…

A very smooth sale from the moment the agent walked through the front door.
The staff in the office we're always"on the end of the phone if required"
Highly recommended nothing was ever too much trouble.
A pleasure to sell our home through them

15. August 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

House purchase through Hern & Crabtree

Purchased a house that was being sold by Hern and Crabtree. They were very efficient and professional. The sales progression department was excellent in making sure things were moving as quickly as possible with the chain. Highly recommended

26. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Good experience

Jo the estate agent who showed us the house was very personal and knowledgeable and was happy to accomdate various visits. We did try and get some of the price down after finding information from the surveyos report but we found the progression team not to try their up most to do so and very reluctant

25. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Friendly service

Friendly, hardworking and professional service from the Herb and Crabtree Pontcanna office. I was very impressed

25. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great team

2nd time in dealing with Hern and Crabtree and Anthony in particular. He sold me my previous house just over two years ago and due to a change in circumstances we had trust in him and the company to sell it successfully. Anthony was great and gained an immediate sale which I am very thankful. Jan in aftersales stayed in communication and helping along the way. A great team

25. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First class service

From first visit to the sale the Herb and Crabtree team in llandaff have been first class. Very professional and knowledgable. Always keeping me and my solicitors updated. Would definitely use them again

24. Juni 2019
Bewertung ohne vorherige Einladung

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