HBH Woolacotts Bewertungen 

227
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Superb service and our generic go too electrical store Bude. Again Jay was first class in service , helpfullnrss etc . Staff are also excellent. Great company.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very happy with the service given by Woolacotts. Delivery men were polite and careful bringing the freezer inside. There was an issue on the size as differed from the website but this was rectified... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After a total failure of our old freezer, a call to the store at 5.20 resulted in a new fridge freezer purchase and a delivery slot of the following morning. The whole team at Barnstaple branch went a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Recently had the need for a Liebherr Fridge/Freezer repair and was referred to Woolacotts by the manufacturer. What a fabulous service from Anthony Bretherick and team. It's not often you experi... Mehr ansehen

Unternehmensdetails

  1. Fachgeschäft für Haushaltsgeräte
  2. auch in
  3. Haushaltsgerätereparaturservice

Vom Unternehmen geschrieben

HBH Woolacotts is Cornwall and Devon's premier independent electrical retailer, specialising in household appliances, TV, home entertainment and hi-fi. With 50 years experience in the sector, we're the local electrical experts you can rely on, whether in-store at one of our nine shops, by phone or online. We offer free delivery across Cornwall and Devon, unparalleled aftersales support, knowledgeable sales assistants and a reputation you can trust. And with a qualified service department offering repairs to white goods, TVs and more, we can help get you back up and running if you do encounter issues. We're also qualified service agents for a large number of the brands we stock, so we can be your one stop shop for all of your electrical appliance needs.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

227 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(227)

73 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Perfect in every way

I've yet to use the product, a larder fridge, as it has to stand for 4 hours after instillation. But the shop staff were excellent and knew what they were talking about. Delivery was first rate, early and informed of the time they would arrive. I cannot find anything to fault. If the fridge doesn't work I am confident it will be sorted out by Woolacotts. If not I'll be back with an update. I don't expect to add to this!

12. August 2026
Bewertung ohne vorherige Einladung
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Antwort von HBH Woolacotts

Thank you so much for taking the time to leave a review. We're pleased to hear that the team in the shop delivered expert advice and that the delivery team provided an efficient service. We look hope we can be of assistance in future with further purchases.

Bewertet mit 5 von 5 Sternen

Matt at the Barnstaple store

Matt at the Barnstaple store, contacted Nespresso and was on the phone for an hour. He was so patient and helpful. He went through the troubleshooting process with them and they arranged for us to have a replacement machine the next day! Brilliant.

3. August 2026
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Antwort von HBH Woolacotts

We're delighted to hear that Matt persevered to ensure that you were provided with a suitable resolution to your issue. We hope you have a trouble-free experience with your replacement machine!

Bewertet mit 5 von 5 Sternen

Excellent prompt service

Excellent prompt service, delivered exactly the service they offered at point of contact in a professional polite manner throughout. Thank you all.

3. August 2026
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Antwort von HBH Woolacotts

Thank you for taking the time to leave a review. We're delighted to hear that the team delivered exactly the service we hope our customers have come to expect from us and we look forward to seeing you in store again in future,

Bewertet mit 5 von 5 Sternen

I’m very happy with the Bosch fridge…

I’m very happy with the Bosch fridge freezer I recently bought. I purchased online & it was delivered & my old one recycled. A very good service all round, I will definitely be buying appliances in the future.

22. Juli 2026
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Antwort von HBH Woolacotts

Thank you for taking the time to leave a review - we look forward to assisting in future!

Bewertet mit 5 von 5 Sternen

Fantastic service today from Leah

Fantastic service today from Leah. I wanted to order a new oven over the phone and she was friendly, efficient and professional. Every time we either go in store or phone the St Austell branch we have exceptional service, going way above and beyond what is (unfortunately) standard nowadays. The staff really shine and it’s a very personal, easy and positive experience. Would highly recommend. 😊
PS Sophie gave us equally good service in store earlier this year when we bought a fridge freezer☺️.

28. Juli 2026
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Antwort von HBH Woolacotts

Thank you for taking the time to leave a review. We'll ensure that your kind feedback is passed on to the St Austell store management team and to Leah. We're always pleased to know when our team are delivering the level of service our customers have come to expect from us, and we look forward to being able to help in future!

Bewertet mit 5 von 5 Sternen

Pleased they now have a branch in Barnstaple

I am so pleased that Woolacotts now has a branch in Barnstaple. I recently bought a television from them.
Everyone was very pleasant and helpful, and they fitted it the following day.

9. Juli 2026
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Antwort von HBH Woolacotts

Thank you for your review. We hope you enjoy your new TV for years to come!

Bewertet mit 5 von 5 Sternen

A nice company to deal with

My wife and I visited the Barnstaple branch, initially, to get help with my wife's recently purchased iPad, but whilst we were there our thoughts turned to a new washing machine and dryer, our current ones being teenagers, on their last legs and very inefficient.
We were shown our options by a very helpful sales lady, Vicky. We left the store with the thought in our minds that a Bosch washing machine and heat pump tumble dryer would be our ideal dirty washing busting partnership.
Alas, when we got home and did our measuring we were disappointed to find that the Bosh duo simply would not fit in the available space.
We returned to the store the following day and were shown our, now, limited possible options by a very patient Vicky. It seems that washing appliances, like cars, have grown in size since we last purchased (which raises the question as to how the people living in dolls house size new builds are managing).
Success, we found a pair of Blombergs which fitted the bill for both size and quality.
We completed our purchase and our appliances were delivered and installed by Ross and Simon the following day. We were given a brief 'getting started' demonstration. We have only been up and running for a few days, but so far so good.
Woolacotts have been our 'go to' store for electrical appliances for many years now, and once again they have lived up to our expectations.

15. Juli 2026
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Antwort von HBH Woolacotts

Thank you for taking the time to leave such a lovely review! We're delighted to hear that Vicky was able to help find a set of appliances suitable for your requirements. Thank you for your custom and we hope your new Blomberg appliances last as long as your old ones!

Bewertet mit 5 von 5 Sternen

Fantastic customer service

I had to return an item today as it was faulty and honestly I cannot fault the amazing customer service.

I walked away with a brand new replacement.

Also, the store was exceptionally clean.

19. Juli 2026
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Antwort von HBH Woolacotts

We're sorry to hear that you had an issue with a faulty appliance, but delighted to hear that the team resolved it so quickly for you.

Bewertet mit 5 von 5 Sternen

Just had a new tumble dryer installed

Just had a new tumble dryer installed. Very good price and very good delivery team/ installers. Very highly recommended

18. Juli 2026
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Antwort von HBH Woolacotts

Thank you for taking the time to leave a review - we're delighted to have been able to help!

Bewertet mit 5 von 5 Sternen

Great experience today and really…

Great experience today and really helpful staff - found exactly what I wanted and will be delivered on Tuesday. Happy customer. :)

18. Juli 2026
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Antwort von HBH Woolacotts

Thank you - we're glad we could help!

Bewertet mit 5 von 5 Sternen

Fantastic service from all.

Fantastic service from Tracy in store, knowledgeable & helpful as we were buying an oven. Great team came to install & demonstrate. Polite, tidy & helpful.
Can't recommend the company enough.

16. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HBH Woolacotts

Thank you for taking the time to leave a review. We're delighted to hear that you were pleased with the service you received both in store and from our delivery team. We look forward to being able to help again in future!

Bewertet mit 5 von 5 Sternen

Heatwave nightmare!

My fridge freezer broke down on a Sunday night when we had a heatwave. I phoned first thing on Monday. They fitted in an extra appointment so the engineer came the same day - as his last call. He needed to order a part, so I phoned on Tuesday morning to ask if they might have a fridge I could borrow. This arrived the same day. Then when the part arrived, I'd already been given a provisional date in the hope that my part arrived on time. My engineer rang and made me his first call of the day and I'm just waiting for it to cool down before I get my frozen food back from friends. A truly excellent service.

16. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von HBH Woolacotts

Thank you so much for taking the time to leave a review. We're delighted to hear that the whole team were able to make the whole process as stress-free as possible.

Bewertet mit 5 von 5 Sternen

Great Service

Very helpful, knowledgable, helpful and prepared to spend time choosing the correct product. Thank you Shay . Also the delivery team whose names we have forgotten were professional and really helpful. So in all a really positive experience and we would have no hesitation in recommending or using our local electrical firm for any further appliances.

9. Juni 2026
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Antwort von HBH Woolacotts

Thank you for taking the time to leave a review. We're delighted to hear that Shay took the time to understand your requirements and ensure that you received the best product to suit your needs, and that the delivery team provided such a helpful, professional experience.

Bewertet mit 5 von 5 Sternen

Excellent knowledge and service

Having looked on line at TVs I thought I’d check out Woolacotts. So pleased I did that. I have made my choice with the help of Vicky. Her advice and knowledge helped me decide on my purchase. The delivery and set up charges are reasonable and they deliver tomorrow.

5. Juli 2026
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Antwort von HBH Woolacotts

Thank you for taking the time to leave a review. We're always delighted to hear when the team have delivered the level of service our customers have come to expect from us. We hope you're happy with your new TV!

Bewertet mit 5 von 5 Sternen

Company go out of their way to give the best advice

Company go out of their way to find the best solution to difficult situations. Customer needs fully investigated before suggestions. Expert and helpful delivery team.

25. Juni 2026
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Antwort von HBH Woolacotts

Thank you for taking the time to leave a review. We always aim to ensure that we fully understand your requirement before recommending products, so we can be sure that you purchase the best fit for your needs. Thank you for your custom.

Bewertet mit 5 von 5 Sternen

HBS Woolacotts - Great Service, Keen Prices & Quality Products

Quite frankly I had given up using the local electric appliance shops as my experience of them was generally very poor. They rarely knew anything about their products and their prices could always be beaten. For the last few years I have almost exclusively bought online, especially living in Cornwall.
However, after being seriously frustrated over the online purchase of a combination microwave, I discovered HBH Woolacotts.
They have turned out to be a Godsend.
They were the only supplier who not only advertised the particular product I wanted but actually had it in stock without a shift in model numbers to sell a different item. The staff were very knowledgeable about the product, willing to provide free next-day delivery in Devon and Cornwall and their price couldn't be beaten.
A business I had never heard of with several branches local to me with fantastic service and prices. What more could I ask for?
This company will be my first port of call for any further electrical appliances I am in search of.
Thank you for your service and for putting my faith back into local business. Thanks Jim at Bodmin branch.

16. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von HBH Woolacotts

Thank you for taking the time to leave a review regarding your recent purchase via our Bodmin store. We're delighted to hear that you were pleased with the service you received from Jim and our team and we look forward to seeing you in store in the future! We'll ensure that your kind feedback is passed on to Jim.

Bewertet mit 5 von 5 Sternen

First rate white goods supplier

From first contact, through delivery, to receipt of the product we ordered plus resolving a small problem, this company has acted efficiently, professionally and personably. Would use again and definitely recommend as a potential supplier to anyone looking for white goods.

6. Juni 2026
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Antwort von HBH Woolacotts

Thank you for taking the time to leave a review. We're delighted to hear that the team have managed to deliver the level of customer service we hope our customers have come to expect from us. We look forward to being able to assist in future.

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