HBH Woolacotts Bewertungen 

228
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The staff in the store are very knowledgeable on their products. Have bought several large white goods. If a repair is needed it is done swiftly. Would definitely recommend a visit.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Superb service and our generic go too electrical store Bude. Again Jay was first class in service , helpfullnrss etc . Staff are also excellent. Great company.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very happy with the service given by Woolacotts. Delivery men were polite and careful bringing the freezer inside. There was an issue on the size as differed from the website but this was rectified... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After a total failure of our old freezer, a call to the store at 5.20 resulted in a new fridge freezer purchase and a delivery slot of the following morning. The whole team at Barnstaple branch went a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachgeschäft für Haushaltsgeräte
  2. auch in
  3. Haushaltsgerätereparaturservice

Vom Unternehmen geschrieben

HBH Woolacotts is Cornwall and Devon's premier independent electrical retailer, specialising in household appliances, TV, home entertainment and hi-fi. With 50 years experience in the sector, we're the local electrical experts you can rely on, whether in-store at one of our nine shops, by phone or online. We offer free delivery across Cornwall and Devon, unparalleled aftersales support, knowledgeable sales assistants and a reputation you can trust. And with a qualified service department offering repairs to white goods, TVs and more, we can help get you back up and running if you do encounter issues. We're also qualified service agents for a large number of the brands we stock, so we can be your one stop shop for all of your electrical appliance needs.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

228 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(228)

75 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I've just had an amazing experience…

I've just had an amazing experience .Woolacotts. Delivery recycling installing my new indesit washing machine. They were incredible. Efficient professional polite swift it was a pleasure watching it all happen. In minutes. Thank you so much again Woolacotts fourth purchase over four years wouldn't dream of going anywhere else for electrical goods they are just brilliant L Cresswell

10. Dezember 2021
Bewertung ohne vorherige Einladung
HBH Woolacotts-Logo

Antwort von HBH Woolacotts

Thank you so much for your kind review, I'm glad we could help and deliver the service you expect!

Bewertet mit 5 von 5 Sternen

Woolacotts have polite

Woolacotts have polite, knowledgeable, friendly staff. They have a very good range of products. Really good prices as well. We have bought several appliances from them over the years. Brilliant local company. Well deserved 5 stars.Thank you.

12. November 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect Service

I purchased a freezer online from here in August. Everything went like clockwork. I was kept informed by phone of the status of the order. The delivery guys called me once they were en-route, found our address first time, and took away the old appliance. Very happy, thank you.

28. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The best service available in Devon and Cornwall

We have purchased items on three occasions, the latest being replacement integrated fridge and separate freezer. On each occasion the service was helpful and friendly and the items were installed with the fitters polite and professional with the completed job being fitted better than the old items. All this with very competitive prices and no fuss with delivery and disposal of old appliances. This is now our first port of call for any household items and we have recommended them to friends and family, two of whom have made purchases there and were equally impressed.

22. September 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have now made three purchases from…

I have now made three purchases from Woolacotts. In an era where the internet provides price transparency the differentiating factor is service. Woolacotts provides this in abundance ; from pre sale advice to delivery and installation. I have no hesitation in recommending them.

30. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I purchased a washing machine last year…

I purchased a washing machine last year and i had a problem with it. I phoned Woolacotts and a very efficient lady advised me that my machine was still under warranty. She organised a machine engineer who diagnosed the problem ordered parts and now they have been fitted. All this was carried out with the utmost of professionalism. Thank you all for doing such a grand job so well.

8. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A first class service all around

A first class service all around. TV needed a repair after 3 and a half years. The guys took TV to their repair workshop , loan set installed and Tv repaired and re set up working well. Service like this is hard to find nowadays. Highly recommended

7. Juli 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good West Country Supplier

Always my first port of call for electricals and white goods.

Their prices are usually competitive and they offer a good local service to those of us in their catchment area in the West Country. They have their own engineers and also, reasonable charges for collecting and recycling old appliances, unlike many national suppliers.

9. Juni 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love there shops .

Love there shops .
Fit all electrical equipment for you & great value for money .
Most of my appliances are from Woolacotts . Good for advice too.

21. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service all round

Excellent service all round. Purchased washing machine, cost inc. fitting and disposal of old machine comparable to Curry’s. Installer polite and efficient, in and out in 20 minutes. Highly recommended.

20. Mai 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My Pioneer amp developed a fault within…

My Pioneer amp developed a fault within the two year warranty. Pioneer were hopeless, and three months later have yet to supply the replacement parts. Woolacotts have been excellent, especially Catherine at Bude, who arranged a Yamaha upgrade as a replacement. Great service and friendly with it.

27. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent, Life Affirming Customer Service.

Customer Service at this branch in Bude, is absolutely superb. They listen and they help intelligently - so very rare. I have had dealings with Santander, Hastings Direct, Saga [and it was], amongst others, this past year and a half and HBH Woolacotts was my most positive and life affirming experience. I don't know what their training or ethos is - but it is impeccable and it made me happy in my purchase and it actually re-affirmed my faith in the human race!
Thank you HBH Woolacotts!!!

19. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Poor customer service

The 2 star rating is for customer service and not the product purchased, which we are happy with. We purchased an appliance from Woolacotts in October 2019 and with it came a fitting service. The fitters did not fit the appliance correctly causing a substantial amount of water to leak onto the floor, and causing cracks to some of the floor tiles. In response to this Woolacotts sent out another fitter to fit it correctly and also provided a dehumidifer, which had to be kept on all day and night for several weeks in order to dry the floor out. Woolacotts offered a voucher to spend in their store, as compensation. However, we do not want a voucher, we would like a contribution towards the costs to replace the cracked tiles. We are not asking for them to pay for the cost of replacing the whole of the flooring but a contribution towards the cost, which is reasonable. After leaving messages for the manager, he has not returned my calls and therefore this issue is still unresolved. This is an update, after posting this review, Woolacotts got in touch and this has now been resolved satisfactorily. Therefore I am changing the star rating from a 2 to 4 stars. It would have been 5 stars if this matter had been resolved quickly but because it has taken 1 year and 4 months to resolve this matter, I can only give it a 4 star rating.

9. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Competitive and local.

You may think you can only achieve competitive pricing by using the Internet and major players. Think again, I couldn't be more pleased to have found Woolacotts
who provided a first class local service when I purchased three items during a kitchen re-vamp. Everything you would want from a local retailer,very helpful staff during the Covid Pandemic, and competitive.

5. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top Notch

Having first bought from them a couple of months ago, I suspect I won’t be buying anywhere else. Their customer support is fantastic, the installation team truly amazing and no obstacle cannot be overcome. Their instore staff are highly knowledgeable. I don’t tend to write many reviews but they really are very good.

1. Januar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nick at the Launceston branch went…

Nick at the Launceston branch went above and beyond the call of duty to help us out when our washing machine broke down just before Christmas. The customer service is A+++. Thanks again

21. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First class service

First class service, we truly can't fault the Barnstaple branch. Have purchased various electrical items over the years and wouldn't go anywhere else! Their after sales service is second to none. Staff are friendly, knowledgeable and go above and beyond. A special thank you must go to the young lady who is an absolute credit to the company.

19. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

kitchen equipment

Supplied all the kitchen equipment for our new kitchen, outstanding service, delivery was when we asked for, held onto out items until delivered, recommended some items for our kitchen. Absolutely fantastic service

14. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great local company

Great local company. Friendly sales staff are happy to show you products, but no hard sell at all and they give plenty of time and space to make a decision. Clever at guiding you to the appropriate price range. Probably the least pushy sales staff I’ve ever met (one of my pet hates!). Excellent delivery staff - good humoured, helpful, cheerful in the face of a crying 2 year old and no complaints about a bit of an awkward site for the washing machine. I’m very glad I didn’t buy online and shopped local at the Liskeard branch.

9. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Genuinely good highstreet retailer, old-style

If like me, you are sick of ordering rubbish online and bending over for huge corporate retailers (like Currys PC world) to shaft you, You will like this south west company. I have purchased several electrical products from them in-store and online, they have not failed me. They offer a nice personal touch in-store, the assistants are not clueless kids waiting for their shifts to end. They are able to offer specialist advice based on their own experiences and they do not look at you with a gormless blank expression when you ask technical questions. The prices are extremely competitive, the goods always arrive genuinely new and untarnished. I have had quibble free replacements with their service, enough confidence to even take out extended warranties despite the decline of business on the highstreet. Highly recommended, no negative issues with them, no criticisms really. Will continue to use them for my electrical appliance needs.

17. August 2020
Bewertung ohne vorherige Einladung

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