We were dealt with for our preliminary enquiry by Ffion and when a few days later we made our booking by Nicole. It is due to friendliness and efficiency of girls like this that we only book with Hay... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... Mehr ansehen
Unternehmen hat geantwortet
I went to Hays Travel because I was having difficulty booking direct with Alfa. I trust the staff in Hays Travel, and they completed my booking successfully .
We have not booked a holiday for over 10 years so was a bit rusty, however Dion from the Wrexham branch was amazing, she listened to what we wanted and found us a great deal to a location we were look... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
15 Lord Street, LL11 1LH, Wrexham, Vereinigtes Königreich
- 01978 266611
4,9
Hervorragend
759 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Usual great service Dion was brilliant…
Usual great service Dion was brilliant with sorting my holiday enquiry out like ive said in previous posts all the staff make you feel at ease all are credit to the company
2. Juni 2026
Antwort von Hays Travel - Wrexham
Thank you for your wonderful feedback. We are so pleased to hear that our team made you feel at ease and provided excellent service.
Always book my holiday though hays…
Always book my holiday though hays lovely bunch of girls very friendly and always happy to help would recommend anyone eles to book through 😊
2. Juni 2026
Antwort von Hays Travel - Wrexham
Thank you for your lovely review Zara :) we love booking your special get aways! Many Thanks - Holly
always book our holiday with hayes…
always book our holiday with hayes there customers service is amazing nothing to much trouble for them a special thank you to catlin for all her help
1. Juni 2026
Antwort von Hays Travel - Wrexham
Thank you for your kind review and for booking with us :) - Caitlin
Antwort von Hays Travel - Wrexham
G Hill,
We're glad you found what you needed. We appreciate your kind words.
Kind Regards
Hays Travel
The service we received was lovely…
The service we received was lovely couldn’t of asked for anything more, nothing was to much trouble
31. Mai 2026
Antwort von Hays Travel - Wrexham
We are so pleased to hear you had such a wonderful experience with us. Thank you for your kind words! Thanks Liz :-)
The staff are amazing
The staff are amazing, very helpful and professional. Nothing was to much trouble for them.
28. Mai 2026
Antwort von Hays Travel - Wrexham
Thank you so much for taking the time to leave a review, so glad we sorted a trip out for you :-) Thanks Liz
The expertise of your staff at the…
The expertise of your staff at the wrexham branch nothing but praise especially courtney and holly for their understanding of our needs and budget we had to work with
28. Mai 2026
Antwort von Hays Travel - Wrexham
We are so pleased to hear our team provided excellent service and understood your needs. Thank you for your kind words!
Hi we were very happy with your service…
Hi we were very happy with your service until we got a phone to remind us the balance was due because we were told over the phone you were about to cancel our holiday which I found very disappointing
8. Februar 2026
Antwort von Hays Travel - Wrexham
Hi, Am glad you was happy with the service, sorry you wasn't happy with us contacting you regarding the balance, this is company policy and we do have to contact customers when there balance is due.
Very helpful and explained everything…
Very helpful and explained everything really well.
24. Mai 2026
Antwort von Hays Travel - Wrexham
Hello Valarie
We appreciate your kind words. We're glad we could assist you and hope your looking forward to the cruise :)
Kind Regards
Courtney
Great service
Great service, polite and informative, my only gripe is you request the balance 6 weeks before the cruise company.
24. Mai 2026
Antwort von Hays Travel - Wrexham
Hi Peter,
We're so glad you enjoyed our service! We appreciate your feedback regarding the balance request.
Kind Regards
Courtney
Antwort von Hays Travel - Wrexham
Good Afternoon,
Thank you for your kind review, I will pass this onto Liz :)
Kind regards
Caitlin
Assistant Manager
We needed help booking Australian…
We needed help booking Australian flights with a stop over in Singapore on return journey .The help given was really good and research on different air lines helpful .
A local branch where we could call in and speak in person to an assistant rather than doing everything on the internet was a bonus .
Big Thankyou
13. Mai 2026
Antwort von Hays Travel - Wrexham
Thank you for your kind review :) many thanks for booking with us - Caitlin, Assistant Manager
Antwort von Hays Travel - Wrexham
We are so pleased to hear this. Thank you for your wonderful feedback.
Kind Regards
Hays Travel Wrexham
Very helpful and informative especially…
Very helpful and informative especially when booking disability assistance for the airport and asking for walk-in showers in the hotel room.
22. März 2026
Antwort von Hays Travel - Wrexham
Your more than welcome, glad we could sort all this out for you :-) Thank you Holly :-)
The very relaxed atmosphere
The very relaxed atmosphere. Knowledgeable and friendly staff .The holiday was booked and paid for quickly. Well done Caitlin .
11. Mai 2026
Antwort von Hays Travel - Wrexham
Thank you for taking time to leave a review :)
I will pass your kind feedback onto our lovely Caitlin.
Thanks,
Dion
I needed to get away before i go to…
I needed to get away before i go to hospital for a hip op not a drastic op but to remove a pin from
My hip which is giving me stick
10. Mai 2026
Antwort von Hays Travel - Wrexham
Mr. Thomas Shaw,
We appreciate your review. We hope your getaway provided some relaxation before your procedure. We wish you a swift and comfortable recovery from your hip operation.
Kind Regards
Caitlin
Antwort von Hays Travel - Wrexham
Thank you for your lovely review :) Many Thanks for booking with us- Liz
Excellent service
Excellent service, very knowledgeable and friendly. Lovely lady who helped us choose our holiday.
6. Mai 2026
Antwort von Hays Travel - Wrexham
Thank you so much for taking the time to leave us such a wonderful review! We're so happy we could provide you with excellent service.
Kind Regards
Hays Travel Wrexham
Staff very helpful.
28. April 2026
Antwort von Hays Travel - Wrexham
Thank you for your kind review :) Many Thanks, Courtney
Antwort von Hays Travel - Wrexham
Thank you for your kind words, we are so happy we could provide such fabulous and helpful service for you!
Kind Regards
Hays Travel Wrexham
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.