We have used Hays Travel for many years, the ladies that work there are always happy, professional and knowledgeable, I would always recommend them. We normally try to deal with Lorraine as she unders... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Booked another holiday with Hays travel. Just went in for currency for holiday to Salou in 2 weeks time and came out having booked another holiday for 2027, the staff know what we want and what our p... Mehr ansehen
Unternehmen hat geantwortet
I would highly recommend this travel agent. She was extremely pleasant, helpful and knowledgeable throughout the whole booking process. She took the time to listen to what I was looking for and made... Mehr ansehen
Unternehmen hat geantwortet
We approached Joanne Liu with 3 possible holiday options and as always Joanne was very patient in exploring all 3 options and finally we decided on a P&O Cruise in September 2027. We are so thankful t... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
25c The Bridges, SR1 3LB, Sunderland, Vereinigtes Königreich
- 01915438385
5,0
Hervorragend
1200 Bewertungen
Bittet Kunden um Bewertungen
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Brilliant 👏
Brilliant service from Sophie. Told her what I wanted and she delivered. Thankyou.
29. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Glenda,
Thank you for your wonderful review! We are so pleased to hear that we were able to deliver exactly what you were looking for. We truly appreciate your kind words.
Kind Regards
Hays Travel
Vicky was amazing very helpful and…
Vicky was amazing very helpful and fastidious in her approach to getting me the best deal always a pleasure to go in to the travel agents were I always get the personal touch
28. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Thankyou so much for all your lovely words. Vicky
Lady made us feel so comfortable…
Lady made us feel so comfortable helpful explaining everything thank you so much would definitely come in again x
28. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Mary,
Thank you so much for your wonderful feedback! We are so pleased to hear that our team member made you feel comfortable and explained everything clearly. We look forward to seeing you again soon!
Kind Regards
Hays Travel
Friendly experienced staff.
16. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Thank you for your review :) Mia
Just wanted to give a huge shoutout to…
Just wanted to give a huge shoutout to the assistant manager Sophie!
From helping us choose the right dates, to explaining everything about the booking and answering last-minute questions, they were brilliant.
Our cruise is booked very excited 🥰
25. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Jade,
Thank you for your wonderful review! We are so pleased to hear that our assistant manager was so helpful and brilliant throughout your booking process. We hope you have a fantastic cruise!
Kind Regards
Hays Travel
Great team ☺️
Staff at Sunderland Bridges branch are always really patient & helpful, especially Victoria who found me a great price for Majorca. Nothing is too much trouble. Excellent service! I wouldnt book with anyone else. All the staff are great 👍
21. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Thankyou so much for your lovely feedback as its really appreciated. Vicky
Excellent experience
Excellent experience. Another 2 holidays booked and the advice and help was just what we needed. Will be back.
24. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Dave,
Thank you for your wonderful 5-star review! We are so pleased to hear that our advice and help were just what you needed for your two new holiday bookings. We look forward to welcoming you back again soon!
Kind Regards
Hays Travel
Usual brilliant service from Joanne
23. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
cliff wassell,
Thank you so much for your wonderful review! We are so pleased to hear that you consistently receive brilliant service from us. We truly appreciate your kind words.
Kind Regards
Hays Travel
I am best trip at the best pricemore than capable of finding a…
I am more than capable of finding a holiday online, staff at Sunderland always find the perfect trip at the best price
14. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Thanks for your lovely review . Ava :D
Another great experience with Hays…
Another great experience with Hays Travel. I was booking to go to Spain with my 89 year old mother. Ava, our travel adviser arranged everything from assisted travel to accessible transfers from the airport to hotel. She was very efficient and attentive to mam which made her feel good absolutely the whole booking experience. Thank you
9. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Yvonne Clark,
Thank you for sharing this wonderful feedback! We are so pleased to hear that the travel adviser was able to arrange everything so efficiently and attentively for your mother, making her feel comfortable throughout the booking experience. We hope you both have a fantastic trip to Spain!
Kind Regards
Hays Travel
Beth was very helpful took her time to…
Beth was very helpful took her time to help me find what i was looking for .....will defo be back in and wull recomend hays to my freinds
11. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Thanks for your review. I hope you have an amazing holiday. Thanks Beth
The attendance was very helpful.
18. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Hi
thanks so much for taking the time to leave us a kind review
relaxed knowledgeable approach
Once again Lorraine was very thorough & knowledgeable with a very friendly approach.
18. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Thank you for your lovely feedback!
Valuable team member thank you sofie
14. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Thank you for the lovely review. Sophie
Very friendly staff
Very friendly staff. Approachable and understood our requirements . Covered all aspects, car parking. Really easy booking a holiday . Beth who handled our booking did a great job. Hope she enjoys her holiday in Turkey .
13. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Thank you so much for taking the time to leave a kind review we really apricate it,
We hope you have a fantastic holiday !
Beth was brilliant
Beth was brilliant, helped us make an informed choice on our holiday to Tenerife
No pressure, very customer friendly and focused on getting us the right holiday at a great price
All great yet again from Hays
13. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Mr Brown,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague provided excellent service and helped you find the perfect holiday to Tenerife at a great price. We appreciate your kind words.
Kind Regards
Hays Travel
Antwort von Hays Travel - Sunderland The Bridges
Thank you for the lovely comments. Sophie
Always lovely staff Joanne and Ava very…
Always lovely staff Joanne and Ava very welcoming and helping me find my holiday.
10. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Gill scott,
Thank you so much for your wonderful feedback! We are delighted to hear that our team was welcoming and helpful in finding your holiday.
Kind Regards
Hays Travel
The assistant was very polite and…
The assistant was very polite and helpful and really friendly
2. Juli 2026
Antwort von Hays Travel - Sunderland The Bridges
Paul,
Thank you for your wonderful 5-star review! We are so pleased to hear that our assistant was polite, helpful, and friendly. We truly appreciate your kind words.
Kind Regards
Hays Travel
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