Went in and ws greated by all lovely welcome. Hazel was who served us and tried all options to ocomadate us and get correct holiday. We have booked and she is going extra mile to inform hotel I have d... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Went in and ws greated by all lovely welcome. Hazel was who served us and tried all options to ocomadate us and get correct holiday. We have booked and she is going extra mile to inform hotel I have d... Mehr ansehen
Unternehmen hat geantwortet
All ways book at hays,great staff nothing is a problem very helpful and knowledgeable and most of all very friendly each ad every one at keel square,I’m sure the staff will be the same at all branches... Mehr ansehen
Unternehmen hat geantwortet
We’re really happy with the holiday we booked! Amelia was amazing from start to finish, finding us a brilliant deal at a lower price than we expected and making sure we had everything we needed. Great... Mehr ansehen
Unternehmen hat geantwortet
We have had an excellent experience having recently booking holidays with Hays Travel. From booking a cruise over the telephone in March in which we have the perfect holiday we then visited our l... Mehr ansehen
Unternehmen hat geantwortet
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Gilbridge House, high street west, SR1 3HL, Sunderland, Vereinigtes Königreich
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Amazing service from Evie! She was so friendly and helpful finding us the best deal for our holiday ☺️🌟🌟🌟🌟🌟

Antwort von Hays Travel - Sunderland Keel Square
I was in America and due to extreme bad weather in the Midwest my flights were cancelled. I urgently needed to get a rental car to get to my destination and Amelia got straight on it and got me sorted out quickly so I could get on with my journey!!! Thanks so much for everything, the Keel Square branch are superb.

Antwort von Hays Travel - Sunderland Keel Square

Antwort von Hays Travel - Sunderland Keel Square
friendly service from Evie gave lots of advice found us what we wanted and explained everything to us

Antwort von Hays Travel - Sunderland Keel Square
My experience with Hays in Keel Square, Sunderland was world-class. The friendliness, attention to to details, helpfulness tool the stress out of the whole process of booking a complex trip to the USA. As well as taking the stress away and saving me time, I am sure they also saved me money by finding deals that I would not be able to find by myself. I highly recommend you use Hays Travel.

Antwort von Hays Travel - Sunderland Keel Square
Amazing staff,so kind,helpful,generous,understanding everything amazing best service

Antwort von Hays Travel - Sunderland Keel Square

Antwort von Hays Travel - Sunderland Keel Square
Evie was fantastic, she gave us great options based on what we wanted, her responses were quick and communication was clear. She kept me up to date with the booking process and even arranged a time to suit me to call and confirm the booking. Thank you Evie, the 4 of us can’t wait for our trip to Florida !

Antwort von Hays Travel - Sunderland Keel Square
We had an idea we wanted a holiday when we approached hays and after speaking to all the girls in the shop were so helpful we booked excellent arrive hope our holiday is as good as they were thank you to all the staff especially Niomi for your pleasant and professionalism.

Antwort von Hays Travel - Sunderland Keel Square
Visited Hays to receive advice on choosing a hotel in Malta. Did have a few options from looking on-line before our visit. Staff member took some details about what we were wanting and found us a lovely hotel in a different area from where we had looked.
Everything was booked for us and we left very happy with our holiday.
Staff very friendly, knowledgeable and professional.
Was our 1st time using a travel agent to book our holiday and will have no hesitation using Hays Travel again in the future.

Antwort von Hays Travel - Sunderland Keel Square
From the minute we stepped into Hay's travel we were met by the very experienced staff who were only too happy to help us find the right holiday. Nothing was too much trouble for them, we are a couple in our 70's who had a lot of questions and they answered everyone making us feel really comfortable even offering us cups of tea.😊😊😊

Antwort von Hays Travel - Sunderland Keel Square
We have used Hays Travel before, Nadia was extremely helpful on booking our cruise which is a first for us, very happy with the whole experience.

Antwort von Hays Travel - Sunderland Keel Square
The girls always go above and beyond especially with helping me to choose the right cruise for me and my husband, thanks again for your excellent service.

Antwort von Hays Travel - Sunderland Keel Square
Went into the branch and was seen by Evie the travel consultant who really helped us and was very polite and excellent. We didn’t know which holiday we were after and she was marvellous and made my life a lot easier.

Antwort von Hays Travel - Sunderland Keel Square
Amazing service
Evie and Hazel were quick to provide a quote of what i wanted for my holiday and it was booked in less than 15 minutes. Evie ran over the details to ensure everything was correct. Friendly staff and great service. Thank you :) x

Antwort von Hays Travel - Sunderland Keel Square
The customer service was spot on when we booked our norwegian cruise for 2027

Antwort von Hays Travel - Sunderland Keel Square
Fab service from keel square as always :) nothing is a bother and their knowledge is second to none. 100% recommend

Antwort von Hays Travel - Sunderland Keel Square
Booked a trip for 8 ladies to Benidorm travel consultant was very helpful,knowledgeable and patient.

Antwort von Hays Travel - Sunderland Keel Square
Being made to feel welcome I'm going to get the right holiday. In a very professional way

Antwort von Hays Travel - Sunderland Keel Square
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