Hays Travel - Sunderland Keel Square Bewertungen 

612
TrustScore 5 von 5

5,0

Gilbridge House, high street west, SR1 3HL Sunderland, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Went in and ws greated by all lovely welcome. Hazel was who served us and tried all options to ocomadate us and get correct holiday. We have booked and she is going extra mile to inform hotel I have d... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

All ways book at hays,great staff nothing is a problem very helpful and knowledgeable and most of all very friendly each ad every one at keel square,I’m sure the staff will be the same at all branches... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We’re really happy with the holiday we booked! Amelia was amazing from start to finish, finding us a brilliant deal at a lower price than we expected and making sure we had everything we needed. Great... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have had an excellent experience having recently booking holidays with Hays Travel. From booking a cruise over the telephone in March in which we have the perfect holiday we then visited our l... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Reisebüro
  2. Kreuzfahrtgesellschaft
  3. Kreuzfahrt-Reisebüro
  4. Anbieter von Kulturreisen
  5. Geldwechselservice
  6. Reise-Aggregator

Vom Unternehmen geschrieben

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Kontaktinformationen

  • Gilbridge House, high street west, SR1 3HL, Sunderland, Vereinigtes Königreich

  • 0191 5100074

5,0

Hervorragend

TrustScore 5 von 5

612 Bewertungen

5 Sterne
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5,0

Alle Bewertungen

(612)

121.628 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Amazing service from Evie

Amazing service from Evie! She was so friendly and helpful finding us the best deal for our holiday ☺️🌟🌟🌟🌟🌟

25. März 2026
Hays Travel - Sunderland Keel Square-Logo

Antwort von Hays Travel - Sunderland Keel Square

Thank you so much for your kind words Vicky. We hope you have an amazing time in Salou! :)

Bewertet mit 5 von 5 Sternen

Excellent Service

I was in America and due to extreme bad weather in the Midwest my flights were cancelled. I urgently needed to get a rental car to get to my destination and Amelia got straight on it and got me sorted out quickly so I could get on with my journey!!! Thanks so much for everything, the Keel Square branch are superb.

17. März 2026
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Antwort von Hays Travel - Sunderland Keel Square

Thank you so much for your kind words, we really appreciate your feedback. :)

Bewertet mit 5 von 5 Sternen

friendly service from Evie gave lots of…

friendly service from Evie gave lots of advice found us what we wanted and explained everything to us

15. März 2026
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Antwort von Hays Travel - Sunderland Keel Square

Thank you for your lovely words, Lynne. We hope you have an amazing holiday! :)

Bewertet mit 5 von 5 Sternen

World-class service with Hays in Keel Square

My experience with Hays in Keel Square, Sunderland was world-class. The friendliness, attention to to details, helpfulness tool the stress out of the whole process of booking a complex trip to the USA. As well as taking the stress away and saving me time, I am sure they also saved me money by finding deals that I would not be able to find by myself. I highly recommend you use Hays Travel.

15. März 2026
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Antwort von Hays Travel - Sunderland Keel Square

Thank you so much for your lovely words, John. We really appreciate it. It was a pleasure to arrange your holiday for you and I hope you both have an amazing time! - Jasmine

Bewertet mit 5 von 5 Sternen

Evie was fantastic

Evie was fantastic, she gave us great options based on what we wanted, her responses were quick and communication was clear. She kept me up to date with the booking process and even arranged a time to suit me to call and confirm the booking. Thank you Evie, the 4 of us can’t wait for our trip to Florida !

1. März 2026
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Antwort von Hays Travel - Sunderland Keel Square

Thank yo so much for this lovey feedback, it is very much appreciated

Bewertet mit 5 von 5 Sternen

We had an idea we wanted a holiday when…

We had an idea we wanted a holiday when we approached hays and after speaking to all the girls in the shop were so helpful we booked excellent arrive hope our holiday is as good as they were thank you to all the staff especially Niomi for your pleasant and professionalism.

25. Februar 2026
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Antwort von Hays Travel - Sunderland Keel Square

Thank you for your lovely words, we hope you have a lovely holiday and enjoy your time in Zante :)

Bewertet mit 5 von 5 Sternen

Very positive experience at Hays Travel

Visited Hays to receive advice on choosing a hotel in Malta. Did have a few options from looking on-line before our visit. Staff member took some details about what we were wanting and found us a lovely hotel in a different area from where we had looked.
Everything was booked for us and we left very happy with our holiday.
Staff very friendly, knowledgeable and professional.
Was our 1st time using a travel agent to book our holiday and will have no hesitation using Hays Travel again in the future.

3. März 2026
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Antwort von Hays Travel - Sunderland Keel Square

Thank you so much for your lovely words, Sheila. It was a pleasure to meet you and book your trip to Malta. I hope you have an amazing time! :) - Jasmine

Bewertet mit 5 von 5 Sternen

From the minute we stepped into Hay's…

From the minute we stepped into Hay's travel we were met by the very experienced staff who were only too happy to help us find the right holiday. Nothing was too much trouble for them, we are a couple in our 70's who had a lot of questions and they answered everyone making us feel really comfortable even offering us cups of tea.😊😊😊

22. Februar 2026
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Antwort von Hays Travel - Sunderland Keel Square

Thank you so much for the lovely feedback, its very much appreciated.

Bewertet mit 5 von 5 Sternen

Great Service Again

We have used Hays Travel before, Nadia was extremely helpful on booking our cruise which is a first for us, very happy with the whole experience.

28. Februar 2026
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Antwort von Hays Travel - Sunderland Keel Square

Thank you so much for the lovely feedback, its very much appreciated.

Bewertet mit 5 von 5 Sternen

Excellent service…

The girls always go above and beyond especially with helping me to choose the right cruise for me and my husband, thanks again for your excellent service.

21. Februar 2026
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Antwort von Hays Travel - Sunderland Keel Square

Hi Jan, Thank you so much for your lovely review, we hope you have a fab time on your cruise :) - Nadia

Bewertet mit 5 von 5 Sternen

Excellent staff member

Went into the branch and was seen by Evie the travel consultant who really helped us and was very polite and excellent. We didn’t know which holiday we were after and she was marvellous and made my life a lot easier.

18. Februar 2026
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Antwort von Hays Travel - Sunderland Keel Square

Hi Sue, Thank you very much for your lovely review! We hope you have a great time in Tenerife :) - Evie

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service

Evie and Hazel were quick to provide a quote of what i wanted for my holiday and it was booked in less than 15 minutes. Evie ran over the details to ensure everything was correct. Friendly staff and great service. Thank you :) x

24. Februar 2026
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Antwort von Hays Travel - Sunderland Keel Square

Thank you for your lovely review, Lauren! We hope you have an amazing holiday :)

Bewertet mit 5 von 5 Sternen

Keel square did it again :)

Fab service from keel square as always :) nothing is a bother and their knowledge is second to none. 100% recommend

24. Februar 2026
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Antwort von Hays Travel - Sunderland Keel Square

Thank you so much for your lovely review Georgia! We hope you have the most magical holiday :)

Bewertet mit 5 von 5 Sternen

Great staff

Great staff

23. Februar 2026
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Antwort von Hays Travel - Sunderland Keel Square

Thank you for the lovely feedback , its very much appreciated

Bewertet mit 5 von 5 Sternen

Booked a trip for 8 ladies to Benidorm…

Booked a trip for 8 ladies to Benidorm travel consultant was very helpful,knowledgeable and patient.

22. Februar 2026
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Antwort von Hays Travel - Sunderland Keel Square

Hi Leanne, Thank you so much for your lovely review! We hope you have an amazing time in Benidorm :) - Evie

Bewertet mit 5 von 5 Sternen

Would recommend to anybody.

Being made to feel welcome I'm going to get the right holiday. In a very professional way

17. Februar 2026
Hays Travel - Sunderland Keel Square-Logo

Antwort von Hays Travel - Sunderland Keel Square

Thank you for your lovely review, we hope you have an amazing holiday! :) - Jasmine

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