Hayes Travel at Ely were excellent. The whole process of choosing our holiday was made easy by Megan the travel consultant. She made the whole experience very pleasant. Megan was extremely detailed a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is the first time using Hays Travel. We were made welcome as soon as we entered the shop. Our holiday was organised for us by Megan. She was very knowledgeable and was able to answer all our ques... Mehr ansehen
Unternehmen hat geantwortet
always five stars Sharron always goes that extra mile to make sure everything is exactly right before signing us up don’t know how she puts up with our expectations but she is so patient. I would thin... Mehr ansehen
Unternehmen hat geantwortet
Everyone is so helpful we went through 5 different resorts until we found the one we wanted there was no rush just good advice would never use anyone else
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
11 Market Street, CB7 4PB, Ely, Vereinigtes Königreich
- 01353464029
4,9
Hervorragend
819 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Once again found us a holiday that…
Once again found us a holiday that looks amazing and meets all our needs; and a location we would never have thought of.
29. Dezember 2025
Antwort von Hays Travel - Ely
We're so happy we could find you another amazing holiday that meets your needs, in a location you hadn't considered. Thank you for your review! It was my pleasure to help - Sharon
Im Always made to feel very welcome
Im Always made to feel very welcome. Plus they take all my worries away
21. Dezember 2025
Antwort von Hays Travel - Ely
Thank you for always booking with us
Excellent travel agent
Such a friendly, helpful place to go, never disappointed. Thank you Hays
19. Dezember 2025
Antwort von Hays Travel - Ely
Thank you for your review.
The Hays travel rep was able to make…
The Hays travel rep was able to make the booking experience easy
10. Dezember 2025
Antwort von Hays Travel - Ely
Thank you very much for your kind review, it is really appreciated!
Really friendly and helpful above and…
Really friendly and helpful above and beyond
13. Dezember 2025
Antwort von Hays Travel - Ely
Thank you for your lovely feedback
It was a pleasure to help, and I'm sure you'll have an amazing holiday - Sharon
Explained all choices clearly
Explained all choices clearly, went through everything to make sure we understood. Cheerful, pleasant and knowledgeable. A trip we couldn't have booked ourselves as many permutations. Will print paperwork for us as well nearer the time. Will definitely use again as usually book holidays ourselves but this was so much easier.
30. November 2025
Antwort von Hays Travel - Ely
Thank you for your review
Megan in the Ely office was excellent
Megan in the Ely office was excellent, seemless booking the holiday .
5. Dezember 2025
Antwort von Hays Travel - Ely
Thank you for your review
Attention to detail and customer…
Attention to detail and customer service from our local Ely office. Follow up questions dealt with efficiently.
19. April 2025
Antwort von Hays Travel - Ely
Thank you so much for your lovely feedback. It was a pleasure to help - Kelly
Always a professional efficient service…
Always a professional efficient service from Natalie… I’ve booked with her via Hays Travel in Ely for many years…
26. November 2025
Antwort von Hays Travel - Ely
Thank you for your lovely feedback! Its always a pleasure to help, and I'm sure you'll have an amazing trip! - Natalie :)
Our dog made welcome in shop
Our dog made welcome in shop. Very pleasant and helpful staff at Ely .
17. November 2025
Antwort von Hays Travel - Ely
Thank you so much for your lovely review
It was a pleasure to help, and it was great to see you (and doggy) in store - Megan
Simon was great!
Simon was great!, he was very patient we us as we weren’t sure where we wanted to go and his knowledge of different destinations was very helpful.
23. November 2025
Antwort von Hays Travel - Ely
It was our pleasure, thank you for booking with us.
Happy Holidays with Hays !
The staff at Ely are always very helpful, patient and friendly. I and my family have been booking our holidays at the Ely branch for at least the past 25 years and see no reason to go elsewhere. Although It has not always been Hays.The Staff are brilliant and the service is great and we have had some great holidays!
14. November 2025
Antwort von Hays Travel - Ely
Thank you for your review
Very helpful in finding a holiday with…
Very helpful in finding a holiday with a single room,
19. November 2025
Antwort von Hays Travel - Ely
Thank you for your review
UP Up and Away
One of the great things about Hays Travel is the welcome I receive whenever I come to make travel plans. Although I tend to deal with Sharon all members of staff are friendly and personable. I'm readily given their full attention and when looking up flights it is always with finding the best deal available and time is no consideration and the information is then sent via email is in a concise easily understandable format. I always feel as though my best interest is the centre of their business. And I appreciate their patience as most times I come in I don't have all the information necessary.
18. November 2025
Antwort von Hays Travel - Ely
Thank you so much for leaving us such a lovely review. Its always a pleasure to help
I'll pass your kind words over to Sharon as well.
We hope you have a fantastic trip! - Natalie
Antwort von Hays Travel - Ely
Thank you so much for your lovely feedback. It was a pleasure to help - Megan
Megan was very friendly & made process…
Megan was very friendly & made process of booking easy. Looking forward to our first cruise.
10. November 2025
Antwort von Hays Travel - Ely
Thank you so much for your lovely review! It was a pleasure to get your first cruise booked for you!
Megan the girl i dealt with was very…
Megan the girl i dealt with was very kind and helpful made me feel that she was getting the best deal she could for me.
14. November 2025
Antwort von Hays Travel - Ely
Thank you so much for your kind review, it was a pleasure to get it all booked for you!
The lady was extremely helpful and went…
The lady was extremely helpful and went above our expectations to help us find and book our holiday, she listened and advised, excellent service
13. November 2025
Antwort von Hays Travel - Ely
Thank you for your kind review!
First Class Service & advice
We have used Sharon at the Ely branch for nearly 30 years and she never fails us. This time around we went to Sharon with a pre-conceived idea of our holiday and she guided us to a different resort which we are sure will be just perfect.
Thanks Sharon.
7. November 2025
Antwort von Hays Travel - Ely
Thank you so much Mark for your lovely review. Sharon is definitely a superstar!
We're sure you'll have an amazing holiday - Natalie
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.