Hays Travel - Darlington Bewertungen 

Easy to find what I was looking for. Great explanation of what was available

Friendly, helpful and sorted everything quickly .

Chloe was very efficient , pleasant and friendly .

Lovely staff who found us tge perfect holiday

This review is NOT a complaint against Hays.Not a pleasant replacement choice of destination & hotel, after we paid an extra £200. Ive booked with Hays & jet2 many times, but our recent holiday was not worthy of 5 stars. Sunny Beach Corfu. Ive had 3star holidays, much nicer, both in quality, Room, service, food & entertainment, to name a few. The description of near by cafes, restaurants etc, was vastly overrated., Hotel info' was poor. Couldn't find a jet2 rep. The animation team did not make any effort to speak English. Everything was dedicated to French holidaymakers. Excessively loud music round each pool & bar. Not pleasant to be there & certainly would advise Hays NOT to recommend the venue.

Sadly I didnt get the laddies name but she was amazing belp
ull and understanding couldnt have been more gratefull.

Fantastic customer service from Danielle for looking for great deal for me as she looked at lots to begin with then found me a good price for a hotel I had been recommended also thanks to Kirsten. Excellent friendly helpful staff and all sorted via Facebook messenger and email definitely recommend.

Kirsten took all the stress of booking my holiday, single parent with 3 children 1 who has autism, she sorted travel insurance and private transfers, got me a great deal, super excited to take my kids abroad for first time. Would 100% book threw this shop again.

Brilliant staff all really friendly even gave the kids pen and paper to draw while we were sat booking our family holiday always booked with hays travel keep up the excellent work guys

Excellent friendly service with a lovely young man called cameron

Brilliant as usual, wouldn’t go anywhere else. Always very pleasant and nothings a bother to them. Well done again Hays Travel for booking my holiday x

Great service, really prompt reply, booked my holiday within 30 minutes. Lovely staff, I dealt with Sophie who was lovely ☺️

Chloe was very knowledgeable and patient with us. Great range of holidays.

Greetings on entering shop
Plesent atmosphere and conversation kept informed while booking being made
Don't feel Rushed

The Agent was very friendly and helpful throughout the whole process. I marked it as four stars, as he failed to tell me, until I asked after booking that our return flight had a six hour layover.

Helpful smooth and knowledgeable way our cruise was booked. Sam dealt with P and O on the phone professionally and confirmed questions we had not thought of.

Second visit to do boarding passes. Staff was unhelpful and rude. Older lady with glasses.
Third visit got proper help from Dani. App down but she got us sorted in the end. Polite and charming.

We have always been customers of hays travel,we have always found the staff in both Stockton/Darlington, to be very helpful and helpful,as well as knowledgeable, our most recent visit was on Friday 8th of may, this was to book another short break to Prague, our consultant Katie was extremely helpful, she went through everything we needed, Hu