David was very helpful using his expertise to help us book our holiday. It makes it so much easier to have everything done for us.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very very helpful staff, Pete came across as efficient, knowledgeable and very patient. He went above and beyond to find us the right holiday.
Unternehmen hat geantwortet
This time I spoke to Charlotte. Previously have spoken to David, Josh and Peter. All four have been really friendly, interested and helpful.
Unternehmen hat geantwortet
I haven't been into a travel agent for years, this experience was so good that I will now book holidays this way. Charlotte immediately understood my very specific requirements and came up with suitab... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
159 High Street, GL50 1DF, Cheltenham, Vereinigtes Königreich
- 01242808481
4,9
Hervorragend
629 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good Salesman
Salesman listened and took the time to find what we wanted. Received an excellent service.
14. Februar 2026
Antwort von Hays Travel - Cheltenham
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Excellent service friendly…
Excellent service friendly knowledgeable staff. Would definitely use the company again.
13. Februar 2026
Antwort von Hays Travel - Cheltenham
Thank you for your lovely feedback :-) We are glad you had a great experience with us
The staff were helpful
The staff were helpful, consistent and kind. We went with no plan and they helped organise. We had a wish list and they fulfilled it excellently. when we came back wanting more choices. Charlotte politely looked again and came back with 2 wonderful choices. one of which we then booked. Brilliant.
3. Februar 2026
Antwort von Hays Travel - Cheltenham
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Young josh from Cheltenham branch … wr
Young josh from Cheltenham branch was excellent would definitely come to you again
3. Februar 2026
Antwort von Hays Travel - Cheltenham
Thank you so much for your review :-) I hope you have a wonderful time!
Charlotte was very efficient and…
Charlotte was very efficient and methodical.
Great customer service
8. Februar 2026
Antwort von Hays Travel - Cheltenham
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Peter was great to deal with
Peter was great to deal with. Although I messed him around with our dates, he remained helpful and friendly throughout the process.
2. Februar 2026
Antwort von Hays Travel - Cheltenham
Thank you for your lovely feedback :-) We are glad you had a great experience with us
Great customer service
Great customer service, we had quite a tick list for our short break but the lady managed to get us a good deal .
Excellent service will be back .
5. Februar 2026
Antwort von Hays Travel - Cheltenham
Thank you so much for your kind words! :-)
As always the staff are very helpful…
As always the staff are very helpful and friendly nothing is to much trouble
29. Januar 2026
Antwort von Hays Travel - Cheltenham
Thank you for your feedback :)
I wanted to book a return flight only
I wanted to book a return flight to Jersey and Lindsay sorted that for me and also gave me a quote for a flight to Calgary.
26. Januar 2026
Antwort von Hays Travel - Cheltenham
Thank you for your feedback, it was a pleasure :)
Found the perfect holiday against the odds
Found the right hotel, in the right place at the right price.
26. Januar 2026
Antwort von Hays Travel - Cheltenham
Thank you for your lovely comments! It was a pleasure to book your trip away :-)
Great customer service
Great customer service, every effort made to try to meet my requirements
24. Januar 2026
Antwort von Hays Travel - Cheltenham
Thank you for your feedback :) it was a pleasure. i hope the wedding is perfect.- Lindsay
Joshua the young lad who served me was…
Joshua the young lad who served me was polite very obliging wheni asked him to change screens. A pleasure to talk to and extremely kind. He is an assest to your company.
25. Januar 2026
Antwort von Hays Travel - Cheltenham
Thank you so much for your kind word! It was an absolute pleasure to book your holiday :-)
We were helped by the store manager who…
We were helped by the store manager who couldn't do enough to ensure we left happy with what we booked.
18. Januar 2026
Hays travel,was so conscientious and…
Hays travel,was so conscientious and helpful with booking our precious holiday. Peter Holgate paid great attention to,detail . This means so much. The whole team are excellent on more than one occasion.We feel safe and secure in their hands.
17. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Hays Travel - Cheltenham
Thank you for your lovely comments! :-) - Team Cheltenham
Antwort von Hays Travel - Cheltenham
Thank you for your kind words! :-) - Team Cheltenham
Antwort von Hays Travel - Cheltenham
Thank you for your lovely feed back :-)
Great service
Great service. Friendly and helpful staff who looked at all available options.
11. Januar 2026
Antwort von Hays Travel - Cheltenham
Thank you for your lovely feed back :-)
From the time I walked in to enquire…
From the time I walked in to enquire about our holiday Peter was fully engaged with helping us out , he kept in contact with us without being pushy while thought through the Deal.
Highly recommend Hayes and Peter in Cheltenham.
16. Januar 2026
Antwort von Hays Travel - Cheltenham
Thanks Adrian, really appreciate your kind words. All the very best Peter
Was relieved how easy Ashleigh sorted…
Was relieved how easy Ashleigh sorted out exactly the trip I required, everything was explained and I was satisfied.
15. Januar 2026
Antwort von Hays Travel - Cheltenham
Thank you for your kind words!! Have a great time :-) - Team Cheltenham
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.