Hays Travel - Broughton Bewertungen 

1.814
TrustScore 5 von 5

4,9

Unit 6 Broughton Shopping Park, CH4 0DP Broughton, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First impression was a great smile and welcome by Ceri @ Broughton. Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and ea... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amelia was just so patient and very helpful We had a friend that has a serious medical condition and Amelia was very professional and checked with P&O to make sure that our holiday would cater for h... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent service and knowledge of the holiday I was booking. Gave me options to choose from which was very helpful in my final decision. Every step explained to me so I understood exactly what the bo... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have 2 up coming holidays booked with hays travel. I always book with Natalie always goes above and beyond to accommodate me. I have had some amazing holidays with Hays. All the staff are very... Mehr ansehen


Unternehmensdetails

  1. Reisebüro
  2. Kreuzfahrtgesellschaft
  3. Kreuzfahrt-Reisebüro
  4. Anbieter von Kulturreisen
  5. Geldwechselservice
  6. Reise-Aggregator

Vom Unternehmen geschrieben

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Kontaktinformationen

  • Unit 6 Broughton Shopping Park, CH4 0DP, Broughton, Vereinigtes Königreich

  • 01244455791

4,9

Hervorragend

TrustScore 5 von 5

1814 Bewertungen

5 Sterne
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1 Stern

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4,9

Alle Bewertungen

(1.814)

124.737 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

what great staff

what great staff, nothing is too much trouble, they bend over backwards to assist you. we wouldn't go. anywhere else.

22. Juli 2026
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Antwort von Hays Travel - Broughton

This is so great to hear! Thanks for you lovely words and thanks so much for booking with us again,
Aleah :)

Bewertet mit 5 von 5 Sternen

It was a very good experience and Ruby…

It was a very good experience and Ruby was very helpful ☺️ great job 👏

21. Juli 2026
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Antwort von Hays Travel - Broughton

Thanks so much for taking the time to leave a review- I really appreciate it and thanks so much for booking with me in Broughton,
Ruby :)

Bewertet mit 5 von 5 Sternen

Emma was extremely pleasant made the…

Emma was extremely pleasant made the booking a very easy process.

20. Juli 2026
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Antwort von Hays Travel - Broughton

That's great to hear! - thank so much for taking the time to leave a review, I really appreciate it and thanks for booking with us in Broughton,
Emma :)

Bewertet mit 1 von 5 Sternen

Very poor customer service

Unfortunately my experience with Hays Broughton has been somewhat lacking. Having spoken to a member of staff (a man, don’t recall his name) I was promised a call back with possible holidays. He did not call me back so I chased it up a couple of days later. I spoke to a lady who again promised to get the original staff member to call me back. She said she would call me herself if he was unable to. I’m still waiting for a call back 5 days later!
Won’t be wasting my time there again, they obviously don’t need the customers!
Poor customer service!!

11. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Hays Travel - Broughton

Good Afternoon,

I am sorry to hear about this, and please be assured that we tae all our customers feedback seriously.

Please forward your comments/issues to us at online.support@hays-travel.co.uk so we can look into this further for you.

Kind regards,
Chloe.

Bewertet mit 4 von 5 Sternen
Hays Travel - Broughton-Logo

Antwort von Hays Travel - Broughton

susan,

Thank you for your kind words! We are so pleased to hear that our team provided you with such patient and friendly service.

Kind Regards
Hays Travel Broughton

Bewertet mit 5 von 5 Sternen
Hays Travel - Broughton-Logo

Antwort von Hays Travel - Broughton

Mr Morgan,

Thank you for your wonderful feedback! We are so pleased to hear that our team was friendly and knowledgeable during your visit. We truly appreciate your kind words.

Kind Regards
Hays Travel Broughton

Bewertet mit 5 von 5 Sternen

The service in Haye

The service in Haye, BROUGHTON is always exceptional. I’ve known Charlotte who served me yesterday for quite a few years, she’s lovely, friendly, helpful and does a great job. It took a while to find the holiday we were looking for and to book it but she was patient and thorough. All the staff are great and I appreciated the two cuppas I had whilst I was there too 😊

16. Juli 2026
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Antwort von Hays Travel - Broughton

Awwww this is so lovely - thank you so much for leaving such a wonderful review - and thank you for booking with us once again!!! Its always lovely to see you!
Charlotte :)

Bewertet mit 5 von 5 Sternen

Team in store were friendly and…

Team in store were friendly and knowledgable. Were able to guide us in picking the right hotel.

10. Juli 2026
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Antwort von Hays Travel - Broughton

That's great to hear! Thanks so much for booking with me - always here if you need anything else,
Ceri :)

Bewertet mit 5 von 5 Sternen

We went to Hays Broughton

We went to Hays travel agent Broughton, 3 times couldn't commit straight away as had to wait for hubby to finish work before committing hence the 3 visits. We dealt mainly with Dan for all visits and he was great, couldn't do enough for us. Had a bit of banter with him, great. All the staff are great there will definitely go back. On the 17th July we finally made a decision and booked. YEAH.

17. Juli 2026
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Antwort von Hays Travel - Broughton

Anna,

Thank you for your wonderful feedback! We are so pleased to hear about your positive experience with our team, especially Dan. It's great to know you enjoyed the banter and felt well looked after during your visits. We look forward to welcoming you back!

Kind Regards
Hays Travel Broughton

Bewertet mit 5 von 5 Sternen

dan was so helpful he listened to my…

dan was so helpful he listened to my reqests and built my holiday around them thank you

15. Juli 2026
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Antwort von Hays Travel - Broughton

Harry,

Thank you for your fantastic 5-star review! We are so pleased to hear that we were able to create the perfect holiday experience for you by listening to your requests.

Kind Regards
Hays Travel Broughton

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service

15. Juli 2026
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Antwort von Hays Travel - Broughton

Thanks so much for leaving a 5 star review - I really appreciate it and thanks for booking with me in Broughton,
Aleah :)

Bewertet mit 5 von 5 Sternen

Relaxing and fruitful experience

Relaxing and fruitful experience. Got the best deal and most suitable for our purpose in the friendly atmosphere. The only thing missing was an offer for a nice cup of tea or coffee.

7. Juli 2026
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Antwort von Hays Travel - Broughton

Ohhh no I am so sorry about the cup of tea I must have been too busy searching for your holiday - next time I promise!! Thanks for leaving a review I really appreciate it and thanks for booking with me.
Aleah

Bewertet mit 5 von 5 Sternen

First time using Hayes travel

First time using Hayes travel, I can honestly say a great experienceGreat communication, great deal for taking my family to Japan would highly recommend and will now be using for further holidays in the future

6. Juli 2026
Hays Travel - Broughton-Logo

Antwort von Hays Travel - Broughton

Thank you so much for taking the time to leave a review and for your lovely words! I am so glad you have found us at Hays Travel Broughton - hopefully we can be your agent of choice now for future holidays! It was my pleasure booking your amazing trip!

Ruby :)

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service - very personal but thankfully without the usual "I know someone who went there" . Very friendly and although things were a little complicated, it was completed extremely efficiciently.

12. Juli 2026
Bewertet mit 5 von 5 Sternen

Hays Staff Broughton

As always Emma and staff were excellent in finding us a suitable holiday location and hotel
Always a delight to engage with the Broughton staff who go out of their way to help nothing too much trouble for them
Thank you again

10. Juli 2026
Bewertet mit 5 von 5 Sternen

Absolutely brilliant

Absolutely brilliant! Aleah was so professional but very personal with everything, we had such a laugh through the whole phone call, she is a credit to the company.
Booking was quick & simple & the service provided exceptional.
Can’t wait to go back to Tunisia

10. Juli 2026
Bewertet mit 5 von 5 Sternen

Thank you Charlotte!

We can't thank Charlotte in Hays Travel, Broughton enough! She went out of her way to accommodate all of our requests (and there were quite a few with a 5 year old and a 16 month old!) She took her time and helped us to find the perfect holiday and the best deal - thank you!

6. Juli 2026

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