First impression was a great smile and welcome by Ceri @ Broughton. Ceri was very knowledgeable and explained the holiday options clearly and was not pushy, the booking process was quick and ea... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amelia was just so patient and very helpful We had a friend that has a serious medical condition and Amelia was very professional and checked with P&O to make sure that our holiday would cater for h... Mehr ansehen
Excellent service and knowledge of the holiday I was booking. Gave me options to choose from which was very helpful in my final decision. Every step explained to me so I understood exactly what the bo... Mehr ansehen
I have 2 up coming holidays booked with hays travel. I always book with Natalie always goes above and beyond to accommodate me. I have had some amazing holidays with Hays. All the staff are very... Mehr ansehen
Unternehmensdetails
- Reisebüro
- Kreuzfahrtgesellschaft
- Kreuzfahrt-Reisebüro
- Anbieter von Kulturreisen
- Geldwechselservice
- Reise-Aggregator
Vom Unternehmen geschrieben
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktinformationen
Unit 6 Broughton Shopping Park, CH4 0DP, Broughton, Vereinigtes Königreich
- 01244455791
Bittet Kunden um Bewertungen
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what great staff
what great staff, nothing is too much trouble, they bend over backwards to assist you. we wouldn't go. anywhere else.

Antwort von Hays Travel - Broughton
It was a very good experience and Ruby…
It was a very good experience and Ruby was very helpful ☺️ great job 👏

Antwort von Hays Travel - Broughton
Very helpfulCeri our adviser was very…
Very helpful Ceri our adviser was very helpful and pleasant and sorted everything out for us definitely book my next holiday with Hays.

Antwort von Hays Travel - Broughton
Emma was extremely pleasant made the…
Emma was extremely pleasant made the booking a very easy process.

Antwort von Hays Travel - Broughton
Very poor customer service
Unfortunately my experience with Hays Broughton has been somewhat lacking. Having spoken to a member of staff (a man, don’t recall his name) I was promised a call back with possible holidays. He did not call me back so I chased it up a couple of days later. I spoke to a lady who again promised to get the original staff member to call me back. She said she would call me herself if he was unable to. I’m still waiting for a call back 5 days later!
Won’t be wasting my time there again, they obviously don’t need the customers!
Poor customer service!!

Antwort von Hays Travel - Broughton
The service in Haye
The service in Haye, BROUGHTON is always exceptional. I’ve known Charlotte who served me yesterday for quite a few years, she’s lovely, friendly, helpful and does a great job. It took a while to find the holiday we were looking for and to book it but she was patient and thorough. All the staff are great and I appreciated the two cuppas I had whilst I was there too 😊

Antwort von Hays Travel - Broughton
Team in store were friendly and…
Team in store were friendly and knowledgable. Were able to guide us in picking the right hotel.

Antwort von Hays Travel - Broughton
We went to Hays Broughton
We went to Hays travel agent Broughton, 3 times couldn't commit straight away as had to wait for hubby to finish work before committing hence the 3 visits. We dealt mainly with Dan for all visits and he was great, couldn't do enough for us. Had a bit of banter with him, great. All the staff are great there will definitely go back. On the 17th July we finally made a decision and booked. YEAH.

Antwort von Hays Travel - Broughton
dan was so helpful he listened to my…
dan was so helpful he listened to my reqests and built my holiday around them thank you

Antwort von Hays Travel - Broughton
Relaxing and fruitful experience
Relaxing and fruitful experience. Got the best deal and most suitable for our purpose in the friendly atmosphere. The only thing missing was an offer for a nice cup of tea or coffee.

Antwort von Hays Travel - Broughton
First time using Hayes travel
First time using Hayes travel, I can honestly say a great experienceGreat communication, great deal for taking my family to Japan would highly recommend and will now be using for further holidays in the future

Antwort von Hays Travel - Broughton
This is my 3rd holiday booked with Hays…
This is my 3rd holiday booked with Hays travel, fantastic service every time. Won’t go anywhere else now.
Excellent service
Excellent service - very personal but thankfully without the usual "I know someone who went there" . Very friendly and although things were a little complicated, it was completed extremely efficiciently.
Chloe was extremely helpful
Chloe was extremely helpful, searched everything we asked of her, until she found the best offer available for our benefit. She was very professional.
Hays Staff Broughton
As always Emma and staff were excellent in finding us a suitable holiday location and hotel
Always a delight to engage with the Broughton staff who go out of their way to help nothing too much trouble for them
Thank you again
Absolutely brilliant
Absolutely brilliant! Aleah was so professional but very personal with everything, we had such a laugh through the whole phone call, she is a credit to the company.
Booking was quick & simple & the service provided exceptional.
Can’t wait to go back to Tunisia
Thank you Charlotte!
We can't thank Charlotte in Hays Travel, Broughton enough! She went out of her way to accommodate all of our requests (and there were quite a few with a 5 year old and a 16 month old!) She took her time and helped us to find the perfect holiday and the best deal - thank you!
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