Excellent range of holiday options for tailored experiences, hotels, travel dates and flights. Fantastic support from our consultant who listened carefully to what we wanted, provided a very clear ra... Mehr ansehen
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Das sagen Bewerter
Hayes and Jarvis arranged a tour to Japan in 2025, which went smoothly baring a few unforeseen hiccups along the way. We are planning to visit Japan again in 2017, and we are using Chris Cook the... Mehr ansehen
Unternehmen hat geantwortet
In these days of being able to book and plan things online oneself, it seems odd to use an agency. But Hayes & Jarvis took all the stress and effort out of it and they can add benefits and travel aids... Mehr ansehen
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Five star+ service - Excellent service and communication from Jane Bassil. After explaining everything I hoped for our trip to South Africa, Jane came back with a detailed itinerary and recommendation... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
With more than 70 years of helping travellers discover extraordinary experiences, we understand what makes an exceptional holiday. That’s because we always put customer care at the heart of every journey from start to finish, creating a bespoke trip for each guest. With over 60 destinations worldwide in our portfolio, we offer you an award-winning team of destination specialists who truly care. You will have a personal and dedicated trip coordinator, plus 24/7 phone assistance in case of emergencies while you’re traveling, and the safest and best hotels and transportation. With us, you can travel with confidence on your trip of a lifetime. Find out more on our website: https://www.hayesandjarvis.co.uk
Why Choose Us?
Vom Unternehmen geschrieben

- We’ve been creating holidays for over seven decades, specialising in tailor made breaks, we offer great value holidays paired with unrivalled knowledge and excellent customer service. Here are just a handful of reasons to book your next adventure with us.
- We’re in the know
- We’ve been island-hopping across sapphire seas, discovering mystical temples, hiking through forest-clad mountains and exploring the world’s most exciting cities since 1952. Our travel experiences mean you get insider knowledge and fantastic end-to-end service from dedicated Destination Specialists.
- We’re devotees of travel
- Just like you, we are inspired by the world around us. We explore destinations so we can share amazing experiences, local connections and insider tips with you. Whether that means absorbing the sea views from an infinity edge pool, hunting for the best cup of coffee in Colombia or hot air ballooning above the Masai Mara. If life is a journey, we’ll be your trusted advisors.
- We’re award winners
- We are dedicated to crafting tailormade holidays. Our efforts are recognised by the industry experts including Conde Nast Traveller, the World Travel Awards, and the British Travel Awards (seven times over). When we consistently earn 5 star reviews and multiple industry awards, we know our services are highly regarded.
- We are responsible
- We believe in creating a positive impact in the places we go to and the people we meet on our journeys. With a little thought and care, travel and tourism can be an incredibly positive experience, not just in terms of opening our minds and hearts to various cultures and lifestyles but also as a means of bringing about a change for the better — whether it is about empowering local communities or conservation of natural resources and habitats.
- We’re here to help you
- You already know what you’d like from your holiday. We are here to listen to your travel dreams, to use our expertise to exceed your expectations and, using our first-hand knowledge of each destination, to exceed them. A single phone call can lead to a lifetime’s worth of precious memories. Together we’ll bring the world a step closer.
- We offer fully supported travel
- You’ll always speak to us. Our Trip Coordination Team fully supports every step of your journey. You will have a personal and dedicated trip coordinator, plus 24/7 phone assistance in case of emergencies while you’re traveling.
Kontaktinformationen
Platinum Road, St Mark's Hill, KT6 4BH, Surbiton, Vereinigtes Königreich
- 01293 839210
- hello@hayesandjarvis.co.uk
- www.hayesandjarvis.co.uk
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Great Service…
This is the second time we have booked a long haul six week break with Hayes and Jarvis through Andy Finlay. Andy has always been most helpful and conscientious responding to e-mails quickly and efficiently. He is without a doubt a credit to Hayes and Jarvis. Thanks you Andy for all your help

Antwort von Hayes & Jarvis
Exceptional Service
Excellent service. The itinerary created for our upcoming trip to the USA was so comprehensive. Bethany was so friendly, knowledgable and helpful, evey little detail considered. Excited!!
Whilst trying to plan a worldwide…
Whilst trying to plan a worldwide holiday I felt listened too & confident that Hayes & Jarvis had the expertise & knowledge to facilitate this.
Very good adviser she spoke with my…
Very good adviser she spoke with my daughter and planned
Out holiday perfectly ,
Fantastic tour around Australia
I had a fantastic six week tour around Australia, tailored to my specific interests by an experienced expert in the region, and I enjoyed great support during the tour itself to help deal with a couple of minor issues which arose during my trip.
If you want a personal experience then please use hayes and Jarvis
If you want a personal holiday experience then please use this company as trust me you will not be disappointed, be honest with them on what you want from a holiday and they will take care of literally everything for you
A friendly expert to answer all your questions and offer a tailor made itinerary.
Carys joined us in a video call, initially for an hours discussion of our desire to visit Sri Lanka for the first time (at 70).
She sought details of our preferred holiday style then put together a two week tour, with a great variety of sightseeing, with enough time at each stop to avoid “living out of a suitcase”. This was all tailored to our budget and done with just three months leeway, in high season.
She was very knowledgeable and quickly built up a friendly rapport.

Antwort von Hayes & Jarvis
Hayes and Jarvis are a great firm to support you with personalised planning and support
Hayes and Jarvis were a fantastic company to support us from the consideration and planning stage for a special holiday through to supporting us in the detailed itinerary to ensure we had so many enjoyable moments to support our celebrations. They made sure that support was always available whilst we were away. I would definitely use Hayes and Jarvis again for any special holiday

Antwort von Hayes & Jarvis
Recommend a Great Travel Agent even in the Internet Age etc.…
Whilst having a great corporate image and clearly having good local connections, I was treated as an individual throughout and a special one at that. Would use them again.
Fantastic experience all around
Having used Hayes and Jarvis’ fantastic services a few times, I am always confident that they will be on hand to give us the best trip booking experience possible. Our most recent trip was booked by Beth C, who was so incredibly friendly and helpful when making our booking. I would highly recommend booking through H&J for any future trips you are planning.

Antwort von Hayes & Jarvis
Excellent customer service
From the initial enquiry online everyone I dealt with was excellent. Professional, polite and very quick to respond.
Carys was amazing, really lovely to speak to and after a half an hour call to understand what I was looking for she put together a fabulous itinerary. Changes weren't a problem and she sent through revisions in minutes
Highly recommend Hayes and Jarvis

Antwort von Hayes & Jarvis
A first class service.
This was the first time we had used the services of Hayes and Jarvis and the whole trip proved to be first class. The service provided by Thidara Udomritkul here in the UK and Cuilin Groenendyk in Johannesburg was sublime, they were both brilliant and lovely people to deal with over the phone and also on FaceTime.

Antwort von Hayes & Jarvis
The resorts ,accommodation
The resorts ,accommodation , trips and transfers planned to perfection. We had a fantastic 3 week experience in Australia and Singapore. Would highly recommend.
GREAT COMMUNICATION AND PERSONAL SERVICE
First class service with attention to detail
Tailor made trip provided with great attention from Carys. All our questions were answered, nothing was made to be too difficult and the positivity shown by Carys made me feel I was already on holiday.
Listened to what we wanted
We decided to do a bucket list trip to Peru next year. We chose H&J because of the operators we looked at, Bethany was the one who most closely listened to what we wanted and matched her recommendations accordingly. We then had a long Zoom meeting with Bethany to finalise all the details. She was friendly, helpful and professional throughout. We now have a super holiday to look forward to, and I have nothing but positives to say about the booking experience.

Antwort von Hayes & Jarvis
Exceptional experience and service
We used Hayes and Jarvis to organise a special trip for our 30th wedding anniversary in Sept/Oct 2025. The attention to detail and personalised service was exceptional and made our Southern Tanzania 2-centre safari followed by a week on Pemba Island an unforgettable experience. Special thanks to Mark Larwood and Rahul Kapoor for their guidance and support throughout. Highly recommended.

Antwort von Hayes & Jarvis
Exceeded my expectations
From my first phone call with James and Shagufta I knew that I was speaking to people who were experienced and of a caring nature.
A clear vision for my holiday was discussed and james then sent me a comprehensive itinerary for me to review. The review did not take long as james had listened to all of my requests during our telephone call.
So it was done, I agreed to travel to Singapore Australia and New zealand on my own. Before I embarked on my holiday I spoke to my trip coordinator Shagufta. She was so calm and measured and made me feel relaxed about my holiday.
I felt safe and comfortable knowing that I could contact Shagufta to ask a question or confirm anything that I was unsure of.
Even though I was physically on my own, I knew that I was not on my own as Shagufta was just a call away.
Thank you both for not only giving me a fantastic holiday but also allowing me achieve a long term personal goal.

Antwort von Hayes & Jarvis
From the word go
From the word go, we have been listened to, understood and treated as if we were the only customers that mattered, our holiday was amazing and we would redo it in a heartbeat, I do not recommend companies or services lightly as I wouldn’t want to go wrong with a recommendation myself, we work hard for our money and want to get value for it, Hayes and Jarvis are brilliant!

Antwort von Hayes & Jarvis
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