HATS Group Ltd Bewertungen 954

TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Our driver Nas got us swiftly to our appointment at GOSH and back home again, couldnt fault him. Apologies we wernt more talkative, we were very tired from the early wake up 😂 Was very helpful with l... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

this company has some really nice drivers they are courteous and nothing is to much hassle arrived on timeand got to our hospital appointment ontime booking was easy and everything went without any... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Mark and Georgina transferred my dad from Hillingdon Hospital to St Mary's Hospital this evening. We've had a very stressful 2 weeks waiting for the transfer to happen. Immediately they put myself an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great drivers friendly helpful and wearing hats. Raj and yahren could not have been more attentive to my dad carryinging his luggage and bringing him home safley from the hospital so efficiently that... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Transportdienst

Vom Unternehmen geschrieben

HATS Group are a leading provider of specialist transport services for the NHS and Local Authorities across England and Wales.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

954 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Super service

Yahren and Raj brought my friend home from hospital, bearing in mind there are steep steps going up to her front door. My friend suffers anxiety too so was very scared.They kept her at ease and got her to her bedroom very efficiently , taking care of her.
10 out of 10

29. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Maggi 5 Stars

Maggi it's always fantastic and always on time. Very efficient. Lovely driver and keeps you updated at all times.

28. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Jay,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish!

Driver - Barkat Azam
Excellent service from start to finish!
Our driver was outstanding — incredibly professional, extremely friendly, and made us feel completely comfortable throughout the entire journey. The service was efficient, thoughtful, and fully catered to all our needs, which made our long trip home from the hospital surprisingly pleasant.

We are truly grateful for the care and kindness shown.
Thank you so much!

20. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Rachel,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Transferred to guys from Lewisham…

Transferred to Guys from Lewisham hospital. Courtenay and Tony were great, speedy delivery and helped me stay calm during a difficult time. Really appreciate it, thanks

25. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

We would like praise the Kent depot and…

We would like praise the Kent depot and especially Kelly and Kaylee for all their help with our son, for supporting him and us and giving us the piece of mind about our son getting to and coming home from school. They go above and beyond.

24. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Mr Baxter,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Amazing Ambulance drivers and colleagues

Today, 24th November I had a hospital appointment at Lewisham Hospital at 11.20 and 2 young girls collected me in the morning and I think they were part of NEPTS but not sure and coming home was taken by Michelle & Ali. All four were exceptional in how they assisted me and I could not fault them and they made me relax and feel safe

24. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Bob,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 3 von 5 Sternen

Okay

Okay experience

24. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Maika,

Thank you for the review. If there is anything specific you would like to highlight please do email me - YourExperience@hatsgroup.com

All the best,

Jo

Bewertet mit 5 von 5 Sternen

transport

Sabiha was first class got me there in plenty of time. A very nice lady

24. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Rob,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Farhan mohammed

Farhan mohammed
Very excellent driver. Safe and kind.

22. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Anton,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

GREAT ORMOND STREET HOSP TO HOME

I wanted to share my incredible experience with driver Attiqa from GOSH. She made me feel extremely comfortable and safe; I can’t even put into words how happy I felt. She handled my kids wonderfully and kept checking on them throughout the journey. The company should have more drivers like her—she’s one of the few who ensures you get home safely and looks after the kids the whole way. She’s truly amazing. 10/10 for attiqa 👏🏻

19. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Taybah,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Many Thanks to Sabrina and Ahmed we had…

Many Thanks to Sabrina and Ahmed we had a very smooth drive and on time for our appointment.

18. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Ayaan,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Caring and compassionate

Shoheb and Javon treated my Nan with such compassion and care.

13. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Fiona,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Had a lovely gentleman called Jason who…

Had a lovely gentleman called Jason who was extremely helpful and a good communicator journey was very pleasant and he was very knowledgeable

17. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Had a lovely journey from Norwich to…

Had a lovely journey from Norwich to London and back again the driver was ash what a lovely man brilliant driver would recommend to everyone long distances

13. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Casey,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Wonderful driver, great service 👏

David picked us up early for Great Ormond Street Hospital. My daughter has complex needs but he made her comfortable. He was professional, very friendly and kind. This transport service provided by Hats group has been a lifesaver for us so many times. All the other drivers we've had in the past have been so great as well, I remember Craig too. Thank you so much for what you're all doing. God bless you all

10. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good morning Esther,

Thank you for sharing your kind words! I’ve passed your comments on to the team.

We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Now HATS what I call a great service

After weeks of not having transport to take my severely disabled son to his school which is provided by the council, it started to become a real issue as my sons dad had to do the back and forth, twice a day.
Eventually after many emails and conversations with the manager of transport they had arranged for 2 men from the HATS GROUP to escort my son in one of the ambulances that was provided. On the first day of arrival and meeting Errol and Shaq for the first time I was very much impressed. They were punctual and very polite. They waited patiently as the carers was putting my son in his wheelchair. During this time they went over the check points for my son. I also had light conversation with them which definitely broke down any barriers I may have had. Errol and Shaq are very professional and take their job very seriously which is needed for the jobs they do. They both work very well together which is pleasant to see. They dynamic duo, the driver and escort, Errol and Shaq are a God send. I couldn't have asked for a better pair to escort my son to and from school as its not easy due to the many different conditions my son suffer from. I can't thank them enough for all their hard work and efforts that the put in each day. Thank you both. The anxiety I used to feel when my son was in the care of those taking him to and from school has completely gone as I know that my son is in great care.

22. September 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good afternoon,

Thank you so much for your lovely message. It’s wonderful to hear how happy you are with the support your son is receiving. I’m so pleased that Errol and Shaq have made such a positive difference for you and your family.

I’ve passed your feedback on to both of them, and they were over the moon to read it. They’ll also be receiving a little something from us to say thank you for the brilliant work they’re doing.

Your kind words mean a lot to all of us. Thank you again for taking the time to share them.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

A big thank you to Millie at HATS

A huge thank you to Millie and the two drivers from HATS who picked my 91 year old mother up from her nursing home and drove her back again following an appointment at Hillingdon Hospital. In particular, I would like to commend Millie for her amazing kindness, patience and sense of humour in helping my mother both at the hospital and in the HATS ambulance. She made a very difficult experience much more bearable and really went above and beyond her duties in taking care of an elderly and confused lady. Many thanks!

5. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good afternoon Helen,

Thank you so much for your lovely review. I’m so pleased to hear that your mother was well cared for and that Millie helped make the experience easier for you both.

I’ve shared your message with Millie and the drivers, and they were all delighted to read it. Millie will also be receiving a little something from us to say thank you for her kindness and great work.

Your thoughtful words mean a lot. Thank you again for taking the time to share them.

Best wishes

Jo

Bewertet mit 5 von 5 Sternen

Such a wonderful person

Such a wonderful person. We had such lovely chats getting to the hospital. He is a good driver.

11. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good afternoon Anu,

Thank you for sharing your kind words! I’ve passed your comments on to the team. We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Mark and Jess bought.my mother in law…

Mark and Jess bought.my mother in law home from hospital. They were very attentive and kind. They didnt do anything without asking first. They were smartly dressed a credit to the company.

10. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good afternoon Lynda,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,

Jo

Bewertet mit 5 von 5 Sternen

Good service

I would like to thank Ashraf the driver from GOSH Transportation team very helpful and calm.

11. November 2025
Bewertung ohne vorherige Einladung
HATS Group Ltd-Logo

Antwort von HATS Group Ltd

Good afternoon Ibrahim,

Thank you for sharing your kind words! I’ve passed your comments on to the team, and the colleagues you mentioned were delighted to hear them. We’re so grateful for your support and trust.

All the best,
Jo

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr