This is not a job I would like to do: traffic jams, grumpy patients, tricky parking, inconvenient working hours, but Jiba Sesay (who ferried us to and from hospital many times) does the job with aplo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Kenneth and Callum were amazing when they found me on the street when I fainted. They took the time to stop as they were passing put a blanket over me and pillow under my head. They called to find ou... Mehr ansehen
I would say it was our Driver Edmund DeSouza that made our journey so pleasant. He made Mum feel at ease transferring from hospital in Hillingdon up to a new Care Home in East Yorkshire. He was atten... Mehr ansehen
Mark and Georgina have been very kind and supportive throughout the journey from hospital and at home .They made sure that we are comfortable and happy.They are very professional.Mark is an amazing... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
HATS Group are a leading provider of specialist transport services for the NHS and Local Authorities across England and Wales.
Kontaktinformationen
London, Vereinigtes Königreich
- yourexperience@hatsgroup.com
- www.hatsgroup.com
4,7
Hervorragend
1060 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 72 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I am just writing to say thank you to…
I am just writing to say thank you to Gary Mcdermott. For the excellent caring person that he is. He is an asset
5. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Sophia,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
ISSAC from hillingdon Hospital
ISSAC from hillingdon Hospital.
Was very nice and professional very helpful. Bought me a coffee and looked after me from london to Edinburgh. Wish him all the success he is a star .
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Yvonne,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Farhan mohammed excellent service and…
Farhan mohammed excellent service and very polite gentleman quite professional
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Magda,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Mark and Geogina were si
Mark and Geogina were si
Excellent in their service being on time and very attentive and friendly. Such exemplary and fast service. They indeed deserve an exemplary award.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
• Exceptional Service from Hazel!
Hazel arrived on time and was exceptionally friendly, going above and beyond to make our journey comfortable. Her car was immaculate and very comfortable, and her excellent driving made us feel completely safe throughout the trip.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Doreen,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Writing on behalf of Elizabeth Anne…
Writing on behalf of Elizabeth Anne Carolan I was transported by Ken, Michelle, Mark and Josh and was very happy with how both journeys went too and from Lewisham Hospital and I wish to thank them all for making me feel safe and comfortable. Was very reassured throughout the journeys from the house to the ambulance and ambulance to the house. They are a credit to HATS.
27. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Lisa,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Super service
Yahren and Raj brought my friend home from hospital, bearing in mind there are steep steps going up to her front door. My friend suffers anxiety too so was very scared.They kept her at ease and got her to her bedroom very efficiently , taking care of her.
10 out of 10
29. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Maggi 5 Stars
Maggi it's always fantastic and always on time. Very efficient. Lovely driver and keeps you updated at all times.
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Jay,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Excellent service from start to finish!
Driver - Barkat Azam
Excellent service from start to finish!
Our driver was outstanding — incredibly professional, extremely friendly, and made us feel completely comfortable throughout the entire journey. The service was efficient, thoughtful, and fully catered to all our needs, which made our long trip home from the hospital surprisingly pleasant.
We are truly grateful for the care and kindness shown.
Thank you so much!
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Rachel,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Transferred to guys from Lewisham…
Transferred to Guys from Lewisham hospital. Courtenay and Tony were great, speedy delivery and helped me stay calm during a difficult time. Really appreciate it, thanks
25. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
We would like praise the Kent depot and…
We would like praise the Kent depot and especially Kelly and Kaylee for all their help with our son, for supporting him and us and giving us the piece of mind about our son getting to and coming home from school. They go above and beyond.
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Mr Baxter,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Amazing Ambulance drivers and colleagues
Today, 24th November I had a hospital appointment at Lewisham Hospital at 11.20 and 2 young girls collected me in the morning and I think they were part of NEPTS but not sure and coming home was taken by Michelle & Ali. All four were exceptional in how they assisted me and I could not fault them and they made me relax and feel safe
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Bob,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Antwort von HATS Group Ltd
Good morning Maika,
Thank you for the review. If there is anything specific you would like to highlight please do email me - YourExperience@hatsgroup.com
All the best,
Jo
transport
Sabiha was first class got me there in plenty of time. A very nice lady
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Rob,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Farhan mohammed
Farhan mohammed
Very excellent driver. Safe and kind.
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Anton,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
GREAT ORMOND STREET HOSP TO HOME
I wanted to share my incredible experience with driver Attiqa from GOSH. She made me feel extremely comfortable and safe; I can’t even put into words how happy I felt. She handled my kids wonderfully and kept checking on them throughout the journey. The company should have more drivers like her—she’s one of the few who ensures you get home safely and looks after the kids the whole way. She’s truly amazing. 10/10 for attiqa 👏🏻
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Taybah,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Many Thanks to Sabrina and Ahmed we had…
Many Thanks to Sabrina and Ahmed we had a very smooth drive and on time for our appointment.
18. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Ayaan,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Caring and compassionate
Shoheb and Javon treated my Nan with such compassion and care.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Fiona,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Had a lovely gentleman called Jason who…
Had a lovely gentleman called Jason who was extremely helpful and a good communicator journey was very pleasant and he was very knowledgeable
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
Had a lovely journey from Norwich to…
Had a lovely journey from Norwich to London and back again the driver was ash what a lovely man brilliant driver would recommend to everyone long distances
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von HATS Group Ltd
Good morning Casey,
Thank you for sharing your kind words! I’ve passed your comments on to the team.
We’re so grateful for your support and trust.
All the best,
Jo
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