Sophelia Bewertungen 

160
•
TrustScore 4.5 von 5

4,3

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Purchased a nice piece of jewelry from Harfi through Wolf and Badger; it was quickly sent to me in Canada. Unfortunately, there were issues with the piece when I attempted to first wear it some month... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thankyou Harfi for my beautiful hammam towel. I love the design, quality,feel and versatility of your product. I get many admiring comments from people wherever I use it. I am travelling around Sout... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My necklace was even more beautiful than the online picture. I absolutely loved it, and I’ll soon order the earrings as well. The quality is fantastic, and the packaging is stunning. The pieces thems... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great little find - love the philosophy and website content. Great personal touch too, with a handwritten card placed inside my parcel. Unfortunately, on this occasion had to return the lovely Ber... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Juweliergeschäft

Vom Unternehmen geschrieben

Sophelia is a UK-based jewellery brand built around the bonds between the people we love. Our name brings together the names of our founder’s two daughters, and it reflects what we believe: that small, thoughtful gestures mean the most. Our collections of birthstone, zodiac, evil eye and initial pieces are chosen for their symbolism, so that each gift carries a meaning of its own. Every design is made to feel timeless rather than tied to a trend, and every order arrives in luxury packaging, ready to give. We are a small team and we care about getting every detail right. If there is ever anything we can improve, we would love to hear from you.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

160 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(160)

12 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great quality delivery was on time

Great quality delivery was on time. I had to exchange it for a larger size and the process was easy to do as well :)

25. Januar 2021
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Alex!

Thank you for taking the time to leave us your positive feedback!

We always aim to ensure the customer experience is as good and as hassle free as possible especially with regards to returns so it is great to hear the process was easy and you are happy with your new ring :)

Have a great week!

The Harfi Team

Bewertet mit 5 von 5 Sternen

Harfi - necklaces

Purchased two necklaces from Harfi. Accurately described on website, prompt service. Items arrived as promised and were presented in environmentally sensitive packaging (tissue/cardboard) protecting the presentation box. Lovely hand written note inside.
Will buy from Harfi again.

13. Dezember 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Cheaky!

Thank you so much for taking the time to leave us such lovely feedback!

It is great to hear you are happy with your necklaces and the packaging as we really pride ourselves on being as environmentally friendly as possible.

Have a great week,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Fast delivery

11. Dezember 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Chrissy,

Thank you for taking the time to leave us a 5 star review!

It is great to hear your bracelet arrived quickly as we pride ourselves on fast dispatch and delivery to get your purchase to you as soon as possible,

Have a great week,

The Harfi Team

Bewertet mit 5 von 5 Sternen

This is the third towel

This is the third towel
from Harfi. Great product, great service

8. Dezember 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Jason!

Thank you so much for taking the time to leave us a positive review :)

It is lovely to know you are enjoying your hammam towels and hopefully you will be able to put them to good use soon!

Have a great week,

The Harfi Team

Bewertet mit 5 von 5 Sternen

A pleasure to use

The towel arrived promptly in good order. It is light and soft and very absorbent. Just what I was hoping for!

2. Dezember 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Terry!

Thank you for taking the time to leave us such a lovely review!

It is great to know the hammam arrived quickly and it is just what you were looking for :)

Best wishes,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Superfast delivery and a lovely throw

Superfast delivery and a lovely throw. Very pleased. A++++++++++

26. November 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi!

Thank you for taking the time to leave us such a great review!

We always try to dispatch as fast as possible to it is great to know your throw arrived promptly and that you are very pleased with your purchase :)

Best wishes,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Delivered on time

Delivered on time. Basket looks beautiful!

19. November 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Kenneth!

Thank you for taking the time to leave us a 5 star review!

It is great to hear the basket arrived promptly and it has found a loving home ;)

Best wishes,

Harfi Team

Bewertet mit 5 von 5 Sternen

Highly recommended

Great quality, packaging and customer service. Handwritten note is a lovely touch. Beautiful pattern, dries (me) really well and dries (itself) quickly. Thanks!

19. November 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Elli!

Thank you so much for taking the time to give us such a lovely 5 star review!

It is great to know you love your hammam towel and would recommend us to others :) Thank you for the lovely feedback - it means a lot to us as we always try to provide the best customer experience possible,

Best wishes,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Lovely product appreciated the little…

Lovely product appreciated the little note!

20. Oktober 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi KPHK!

Thank you so much for taking the time to give us a great review!

It is lovely to hear that you are enjoying your purchase along with the little note that arrived with it explaining a bit more about the story of the makers behind it as the artisans are at the heart of everything we do!

Best wishes,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Really top quality hamman towel

Really top quality hamman towel, with a lovely note enclosed explaining who made it. I was really very impressed. It arrived quickly too.

It's better than any other hamman towels I've seen.

16. Oktober 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Peter,

Thank you so much for taking the time to leave us such a positive review!

It means a lot to us and our artisans to know that you love your new hammam towel as much as we do and enjoyed reading the story of the makers behind it.

Best wishes,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Beautiful bag

Beautiful bag, thank you.

15. Oktober 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi D B!

Thank you so much for taking the time for leaving us a 5 star review!

It is great to know you are enjoying your bag purchase :)

Best wishes,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Beautiful rug and so cosy

Beautiful rug, cosy and the perfect addition to our living room.

Amazing service with a personal touch

4. Oktober 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Pete!

Thank you so much for taking the time to leave us a 5 star review!

It is lovely to hear that our Berber rug has clearly gone to a loving home :) Customer service is something we pride ourselves on at Harfi so it is really pleasing to know that you were happy with your purchase and our service on this occasion.

Best wishes,

The Harfi Team

Bewertet mit 4 von 5 Sternen

Great throw

Good quality, size and colour. Lightweight also

Post note- only 4 stars because the description seemed to suggest that it had tassels but it didn’t. And the pictures weren’t clear either way

21. September 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Fi!

Thank you for taking the time to leave us a positive review!

It is lovely to hear that you are enjoying your purchases . We are always trying to improve our products and services, so please let us know any changes you would like to see so we can make it 5 stars next time :)

Best wishes,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Great service!

Great service items arrived with 3 dats of ordering. Love then

13. September 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Gillian!

Thank you so much for taking the time to leave us a 5 star review!

We always try to dispatch as fast as possible so really happy to hear your products arrived quickly and you are enjoying your purchases :-)

Have a great weekend!

The Harfi Team

Bewertet mit 5 von 5 Sternen

Very quick service, lovely product

Quick to respond on instagram to send me a link to what I wanted, then amazingly speedy delivery with a lovely note. And, of course, a beautiful and ethical product. Thank you!

25. August 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi!

Thank you so much for taking the time to give us such a lovely review!

We are really happy to hear you were pleased with our customer service on this occasion as this is something we really pride ourselves on here at Harfi. It means a lot to us and our artisans to know you are happy with the product :)

Best wishes,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Beautiful towels and really quick…

Beautiful towels and really quick delivery

22. August 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi!

Thank you so much for taking the time to give us your 5 star review!

We are really happy to know your hammam towels arrived quickly and you are enjoying the purchase. Thank you for the support,

Best wishes,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Amina Backpack

Backpack arrived on time and in perfect condition.

16. August 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Param!

Thank you so much for taking the time to give us your 5 star feedback!

It means a lot to us and our artisans to know that you are happy with your Amina backpack and we are very appreciative of your kind words of support,

Best wishes,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Love my hamam towels

Love my hamam towels - the quality is exceptional, and I love that they come from a source I can trust. The personal note with my order was such a classy touch. Thank you!

1. August 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Pieter!

Thank you so much for taking the time to leave us a 5 star review!

We really appreciate the kind words of support and very happy to know that you are enjoying your hammam towels. It is also lovely to know you liked the personal touch and the ethical sourced nature of the products as this is something that is really important to the Harfi ethos.

Best wishes,

The Harfi Team

Bewertet mit 5 von 5 Sternen

Leather saddlebag

Lovely leather saddlebag, beautifully made,very pleased

28. Juli 2020
Bewertung ohne vorherige Einladung
Sophelia-Logo

Antwort von Sophelia

Hi Diane!

Thank you for taking the time to leave us a 5 star review!

It really means a lot to us and our artisans to know that you are enjoying your Sofia saddlebag and you are very pleased with the quality.

Best wishes,

The Harfi Team

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