Purchased a nice piece of jewelry from Harfi through Wolf and Badger; it was quickly sent to me in Canada. Unfortunately, there were issues with the piece when I attempted to first wear it some month... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Thankyou Harfi for my beautiful hammam towel. I love the design, quality,feel and versatility of your product. I get many admiring comments from people wherever I use it. I am travelling around Sout... Mehr ansehen
Unternehmen hat geantwortet
My necklace was even more beautiful than the online picture. I absolutely loved it, and I’ll soon order the earrings as well. The quality is fantastic, and the packaging is stunning. The pieces thems... Mehr ansehen
Great little find - love the philosophy and website content. Great personal touch too, with a handwritten card placed inside my parcel. Unfortunately, on this occasion had to return the lovely Ber... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Sophelia is a UK-based jewellery brand built around the bonds between the people we love. Our name brings together the names of our founder’s two daughters, and it reflects what we believe: that small, thoughtful gestures mean the most. Our collections of birthstone, zodiac, evil eye and initial pieces are chosen for their symbolism, so that each gift carries a meaning of its own. Every design is made to feel timeless rather than tied to a trend, and every order arrives in luxury packaging, ready to give. We are a small team and we care about getting every detail right. If there is ever anything we can improve, we would love to hear from you.
Kontaktinformationen
74 Saxon Court, N1C4AN, London, Vereinigtes Königreich
- 07846681529
- chris.walker@harfi.co.uk
- www.harfi.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Exceptional Customer Service
Quick response to emails. Excellent customer service from Chris! Answered all my questions and was extremely helpful! Would recommend this company just on how they treat their customers :)
Cheap looking
I received a birthstone necklace off my husband for Christmas, I will not be wearing it as it looks cheap and poor quality.

Antwort von Sophelia
Nice product
Nice product, nice packaging, fast delivery
Fast delivery and beautifully wrapped
Fast delivery and beautifully wrapped. Earrings themselves were lovely and exactly what we wanted 😊
The necklace was absolutely beautiful- they removed my previous review
The necklace was absolutely beautiful, I received it as a gift and absolutely love it, after about a month the chain snapped and I contacted them about it and it took over 2 months to get a reply as I had contacted them and so had the person I gifted it to. I think they don't check their customer service email often as they replied to us both at the same time. I then wore it with the new chain and the stone fell out 4 months later, I thankfully still have the stone but contacted them and they still haven't replied after 3 months, I've sent follow ups but they ignored all of my emails. For something with 1 years warranty I'm very disappointed with the quality and the customer service was shocking
Update: they contacted me regarding this and told me my email went into spam, I am very disappointed with this excuse and overall I am very disappointed in the service and the lack of customer service. I don't believe my email went into spam as that's 3 different times they have been contacted by multiple people. I do not believe they all went into spam and I believe they should give some compensation for the awful experience I've had with their necklace and them removing review from the website.

Antwort von Sophelia
Great product and great delivery
Great product and great delivery. Special touch was the packaging, lovely
Beautiful quality necklace
Beautiful quality necklace
Super speedy service
Lovely packaging
I’ll be back for the matching bracelet 😀
Have bought several items of Jewelry…
Have bought several items of Jewelry from Harfi, always good quality, speedy trouble free transactions, Will use again and again and again.
Why wouldn't I, highly recommend.
Great service and delivered promptly my…
Great service and delivered promptly my daughter in law really loved the earrings
Great products and great service
Great products, and great service.
Brilliant bracelet which my wife loves
Brilliant bracelet which my wife loves. Had a slight query which was resolved with Harfi customer services,Chris,and good all round. Bracelet actually looks very decent on the wrist and looks rich 😊
Great company
Great company, delivered before time, excellent jewellery and excellent communication
Perfect Gift & keeps my Harfi Hamman Towel safe!
Had to buy a towel for my daughter as she was so jealous of our towels. Made a lovely surprise parcel for her & beautifully gift wrapped too! Thanks x
Great quality and a lovely handwritten…
Great quality and a lovely handwritten note in the package. Feel good shopping :-)
These towels look and feel great
These towels look and feel great - looking forward to using them. Very efficient and friendly service - thank you.
Beautiful product and amazing service
I bought a necklace a few weeks back and it arrived beautifully wrapped with a hand written note and they even added a fabric cleaning wipe. I had some issues with the delivery and contacted them for advice, I got a reply straight away. 10/10 for service and product is great! Would recommend this company :)
Great service
I ordered a bottle of Argan oil . It arrived really quickly, was well packaged, and is of excellent quality.
Excellent quality and delivered within…
Excellent quality and delivered within the advertised time.
Beautiful ring
Beautiful ring, beautifully wrapped with a lovely affirmation too. Your artisans are very talented. Thank you
Lovely jewellery, great experience
Beautiful items, lovely packaging and quick delivery. I have ordered a few times now from Harfi and will definitely order again in future. Thank you! ☺️
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







