Handy Labels  Bewertungen 84

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I have used this company several times was pleased with all labels until now, never again will I use this company. Customer service here is appaling, bad attitude and not very helpful at all. The labe... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service, fantastic customer service and great quality product. Was looking for customised soap bottles which were all coming up at £10+ a bottle, when I came across handy labels 😊 Abs... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It's not very often I leave reviews for a company more than once, but folks at Handy deserve it. The print quality is exquisite and the labels they've printed for me, using their online tool are exact... Mehr ansehen

Bewertet mit 5 von 5 Sternen

What a fantastic company to deal with. From the design to the finished product was simple and easy with advice given when asked. The speed of delivery was above what was expected. From approving t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Unternehmensdienstleistungen

Vom Unternehmen geschrieben

FREE UK Delivery. Printed labels and stickers, any shape, size, design and on over 40 different materials and product types. Custom sticker printing with rapid turnaround times. Buy online today!


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

84 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Bewertet mit 1 von 5 Sternen

I have used this company several times…

I have used this company several times was pleased with all labels until now, never again will I use this company. Customer service here is appaling, bad attitude and not very helpful at all. The labels I received were printed on 'textured' paper looked cheap, faded with lots of scratches..I had a better finish using Banana prints budget option! And they even asked for the prints back to receive a refund! What exactly are you going to do with them????

5. Juni 2026
Bewertung ohne vorherige Einladung
Handy Labels -Logo

Antwort von Handy Labels

Thank you for your feedback.

We’re sorry to hear that you were unhappy with your order. We did try to resolve the issue promptly, including improving the supplied artwork where possible and sending a replacement order free of charge on the same day.

When you remained unhappy with the result, we asked for the order to be returned so that we could issue a full refund, which you acknowledged at the time.

We were therefore disappointed to receive a 1-star review after offering both a free replacement and a full refund. We also feel it is important to mention that our staff had to ask for the conversation to remain calm and respectful so that they could continue helping resolve the matter.

We always aim to handle issues fairly and professionally, and we remain happy to process the agreed refund once the order is returned.

Bewertet mit 1 von 5 Sternen

3 Years a customer and won't be back.

My business has been using this company since 2023, but my recent experience with this company and specifically 'James B' has been totally shocking.

What started as me asking for them to change the colour of a single vector line on a file I had printed multiple times with the company (this is less than 3 seconds work to my own artwork and would have taken way less line then proofing and aligning new artwork or indeed replying to this feedback) turned into outrageous hidden surcharges small print fines, cancellation fees galore and down right rude customer service staff who like to 'clarify things' rather too much which is perfectly demonstrated by their pious 'we are right the customer is wrong' response you can read below which Handy Labels found the time to write whereas they can not find the time to refund me, the response below blatantly lies about me being refunded.

If this is how they treat their seasoned customers there is no hope for you if your reading this as a potential future customer do yourself a favour !

The good news is Handy Labels total rudeness has prompted me to look elsewhere where I have found much better prices available with proper customer focused service.

29. April 2026
Bewertung ohne vorherige Einladung
Handy Labels -Logo

Antwort von Handy Labels

Thank you for your review and feedback.
Having placed four orders with us since 2023, we’re disappointed to hear that you’ve chosen to take your custom elsewhere.

We would like the opportunity to expand on a few points you've made for prospective customers considering placing an order with us. As a small team and business, we work hard to keep order costs down and turnaround fast. To do this, we ask customers to provide print-ready artwork. For those who are unable to do so, we offer a design service to ensure orders can still be processed efficiently and within our stated turnaround times. In most cases, our customers understand and appreciate both the value of this service and the associated cost.

In this instance, print-ready artwork could not be supplied and our design service was not desired so a cancellation was requested. This ordinarily does incur a cancellation fee (deducted from the refund) as stated on the website to cover the time spent on the order and materials allocated to it. However, this was waived and the order was cancelled and refunded in full.

At Handy Labels, we are a dedicated team that takes pride in our work. We genuinely care about our customers’ experience and take feedback seriously which is why we're very disappointed that you feel we've fallen short of expectations.

Bewertet mit 1 von 5 Sternen

Stickers were illedgible:(

I ordered some personalised stickers, they arrived, but they were not right, you couldn't read them. when I phoned to sort it out the person on the other end of the phone was unreasonable in sorting out the problem and claimed all the responsibility was mine. I shall not be shopping there again as the person on the phone was not a good person.

11. Februar 2026
Bewertung ohne vorherige Einladung
Handy Labels -Logo

Antwort von Handy Labels

Hi Madeleine,

We’re sorry to hear how disappointed you feel about your order.

Before printing, we sent a detailed PDF proof explaining that the labels would be produced on gold metallic material, that white areas would appear gold, and that our inks are semi-translucent and influenced by the underlying stock. Production only went ahead once the proof had been approved.

As a bespoke product printed to an approved proof, we’re unable to offer a refund. However, following our conversation, we did offer a discounted reprint as a gesture of goodwill should you wish to amend the artwork to achieve a more solid finish. That offer remains open, and we would be happy to help you adjust the design if needed.

We always aim to be clear about how speciality materials will affect artwork and are sorry that on this occasion the final result did not meet your expectations.

Kind regards,
The Handy Labels Team

Bewertet mit 1 von 5 Sternen

Is it me?

Is it me? Perhaps it is and if so, apologies. I didn't actually like the attitude from the start but went with it anyway. I'm a first-timer with label printing so wanted a bit more help and guidance. Instead, what I actually received was rudeness and flippancy. I called to ask for an update and how many labels I had per sheet so I could cost out and the answer I got was "I dunno, depends how many we can fit on a sheet" and "well you'll see tomorrow when they arrive won't you..." Wow, thanks for your 'help' and looking forward to receiving the unknown amount of labels but given the rude start, think I'll be looking elsewhere. #customerserviceskills

4. Februar 2026
Bewertung ohne vorherige Einladung
Handy Labels -Logo

Antwort von Handy Labels

Thank you for your review, as a 100% employee-owned company (EOT), every member of our small team has a personal stake in our business. We take great pride in our service, so it is genuinely disappointing to hear that you feel we missed the mark with your machine sample.

However, we would like to clarify the timeline of your order to ensure a complete picture for anyone reading and a narrative of the reply to your phone call, as it was different to what you have written:

You made an enquiry to us requesting help with a new label, we’ve called yourself explaining our minimum order and recommending a free sample pack to see our full material range, which we supplied.

From this you’ve requested to proceed with our machine sample service as you would like to see a hard copy sample, our team have helped with the size as you made an error with the measurements – Once placing the order our artwork team have provided you with 4 PDF proofs to ensure you were happy with the design before approving the design to go to print.

Therefore, your next call to us asking what was being sent, came as a surprise as all of the above had proceeded this conversation – when asked how many labels were being sent the actual reply was “I’m sorry I don’t have that information to hand, if you would like to email across to our sales we can find out and come back to you” Unfortunately for us, there is no mention in your review that you approved the design for print on the 3rd around 4pm and that we were despatching your order the next day.

Given our point of view, we feel our Handy Labels team have provided you with a high level of assistance with your purchase.

Bewertet mit 5 von 5 Sternen

Fast, Great Quality, Great Value!

Handy Labels are our go to for all of our label and sticker needs. They are by far the best on the market. Great price. Great quality and super speedy. We will very much be continuing to use Handy Labels :-)

6. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Indeed very handy

Indeed very handy! Great customer service and quality labels/stickers. I like that they offer truly custom sizes!

31. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

These really are handy labels

These really are handy labels, I use them a lot at schools and festivals as reward stickers. The process, printing and delivery are fantastic quality and worth every penny.

28. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Easy to make professional quality labels

I regularly use handylabels website, it allows me to quickly and easily create really professional looking labels. It is super flexible and the team are always there online for support if necessary. You can upload your own branding to the website and chose lots of different finishes

3. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Always a pleasure doing business with…

Always a pleasure doing business with handy labels, great labels and quick service and professional. Very helpful for me as I'm not technical but they always manage to assist me to get what it is I need.

7. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great bunch to deal with

Great bunch to deal with, I only placed a small order and needed there support Several times.
Nothing was to much trouble for them.
Got my order and was over the moon with quality and great value for money.
All my stickers with be coming from them in the Future.
Well done Handy Labels. great company.

7. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, quick turnaround for a very professional looking labels. Free delivery and their website is easy to use to design and upload labels

24. Januar 2025
Bewertung ohne vorherige Einladung

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