Halifax Bewertungen 5.951

Halifax credit card claimed my direct debit was stopped because of lack of funds in my bank account. I can prove I easily had enough funds, then I found out my account had a marker against it because a replacement card was either lost or stolen in the post. Of course they'll want me to pay a late payment fee and interest. I've had a Clarity card for about 20 years and never paid interest.

9 years mortgage
And still have to sit for an hour and a half on the phone to discuss a switch.. ?
no bank appointments as no advisors are in branches anymore?
It’s the same thing every couple of years can we sell you insurance..
thank God my house is on the market and new mortgage company on hold..
never will I do any business with Halifax again.. shocking bank.

Our experience with this bank ended before it really began, and in hindsight, that may have been for the best. The bank's valuation appeared significantly lower than we would reasonably expect given the property's condition. It gave the impression that this assessment may have influenced the terms offered, including the interest rate.

If you don’t want a massive headache don’t use this bank.
Halifax just decided to lock my account straight after I turned 18. Then when o tried to communicate with them on it, they put me on hold for a a couple of hours, finally got back to me saying they resolved my issue and apologised. But turns out Halifax didn’t fix it, just said they did, so i messaged them via app, they put my on hold again until they came back saying that I practically have to communicate with them the next day because guess what it’s past 6 and I’m unable to call an advisor about it. For 4 hours of just that, a waste of my time and my account is still locked.

It would seem that I am in the minorty with my experience with halifax bank in eastleigh southampton, or I was just lucky to have dealings with Laurence in customer service, he was very helpful and polite and sorted my issue promptly and respectfully, making sure at all times I was happy and did not treat me like an idiot. Thank you Laurence

They would rather close my bank of 11 years than co operate... Halifax has to be the worst bank I've experienced now Ive open e a new one it makes you realise Halifax isn't up to the job it's a right hassle to access money ... And to get customer support is even harder no one has a clue what you are even asking them just pass you around .... How Halifax is still operating is a miracle

Sat on there customer service yesterday for 14 hours passed from 1 to another now 4 hours today same again for fraud worst bank in the uk by far deserves 0 stars

Dear Halifax Bank Head Office, I Seriously Didn't Think My Halifax In House Branch Banking Could Get Any Worse, But Again You Have Surprised Me NEGATIVELY, By Changing And Making It FAR MORE DIFFICULT For Branch Counter Services That Were Previously Straight Forward! By Messing Us Your Loyal Invaluable Customers From 1 Place To Another, And Then Having To Wait Over 30 Minutes To See Someone Else In Order To Sort Something Out That Could Have Been Simplified At Main Counter! I Have Also Noticed More Branch Negative Changes Now Appearing Since Halifax Joined With Both Bank Of Scotland And Lloyd's, Which Are Also At The Expense And Inconvenience Of Your Invaluable Customers Like Myself! PLEASE Halifax Head Office Now Put Your Brakes On Any More Of These Ridiculous Decisions, And Stat Putting Your Your Longterm Customers FIRST, To Stop Us Us Changing Our Own Minds, And Reluctantly MOVING ELSEWHERE For Our Banking Services!

terrrible messaging service, in US and had card blocked it took nearly 4 hours of using the messaging service which is the only option they make available. the notifications hardly work, 30 min gaps between replies same questions over and over.

Tried to make a new online payment they blocked it.
30 minutes spent clearing all their checks...still refused to authorise it.
Told me to go to a branch! What branch they are all shut!!!
Utterly useless

I visited Mansfield Halifax because I had an issue that needed sorting. This resulted in two visits to the bank and telephone calls both ways.
The service I received was exceptional such patience and support from the staff, a special mention to a young lady there called Millie, thank you, you were amazing and reassured me as I was a bag of nerves.Lastly a thank you also to the bank manager for reimbursing my charge…
Great service Mansfield Halifax

Virtual assistant total waste of time. They stop payments with out any reason will ditch when I have time

Halifax. ITS A PEOPLE THING..LOL
What an absolute joke. Let me tell you what they're like. Been banking with them for 40 years. I recently lost my job. I have a £57000 cheque coming to me in a matter of weeks. I told them I need a loan or I'll lose my house and I'll have to put my cat down..They said, we're not helping. EVIL BANK..

Michael was incredible at every stage of the buying journey and a god-send during a stressful experience. You're really in good hands with Halifax.

Absolutely Rubbish. If you are aboard then you're Screwed Halifax probably the worst BANK in the United Kingdom. All A.I no humans. If you want stressful unhelpful banking services. Then this Bank is for you. Otherwise totally avoid Halifax Bank NO matter what deals they offer you to bank with them

Unable to get any sense from the computer Voice. Queued on a normal phone call - gave up. Tried the text chat facility but messages failed to get through. Awful.

Dont waste your time with Halifax mortgage!!!! Customer service is beyond appalling. They have no clue about the reality of life along with difficulties that can arise. Even with owning over 60percent of the house so they wouldn't even lose there money they will not release funds in order to make changes to then pay the mortgage payments.

So I tried to transfer some money from one account to another account I have. Bank refuses to carry out transaction which I have done before…..reason because you live abroad….whats that all about !!! It appears Halifax Bank lost 14.750 customers in the last quarter that’s customers speaking with their feet…”These boots were made for walking”.

My mother had a small mortgage of 20K with the Halifax that just about took over my life with appointments and phone calls to sort out the terrible mess they made of everything. Avoid at all costs.

Their app messaging is useless as it is manned by robot. When an agent appeared after an hour, if you miss it or reply it later, you get cut off and you have to start all over again! What is the point of this?

Phonecall does not work either as it is not answered or agent cannot help as it is not within their scope.