Gumtree has more people viewing items than other Selling Places. Selling Antiques & Vintage items sell much quicker on Gumtree. Have not encountered any scammers which is GREAT. Hard to sell some item... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Listed the item for quite a while, finally received an offer and fell into the price range I would accept. The buyer was reliable and picked up the goods on time...everything went well. I particularl... Mehr ansehen
Unternehmen hat geantwortet
Sorry, I once loved this site, however, resent 3rd party adds popping up make it difficult to view the photos & the advert. I understand the need for the 3rd party adverts, however I will stop using u... Mehr ansehen
Unternehmen hat geantwortet
It's not too difficult to sell things on Gumtree in Sydney, a fewer buyers make nonsense offers, you got to be careful in dealing with people,.but at the end, there still are a few Genuine Buyers and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Gumtree.com.au is Australia’s local marketplace, connecting more than 7 million* buyers and sellers every month in the local community. Buy, sell and find almost anything across hundreds of categories – including: Home & Garden, Cars, Jobs and more. Find what you’re looking for with ease and post on the move with the Gumtree App. You can easily download from the App Store or Google Play. *average Jan-dec 2016, Nielsen
Kontaktinformationen
Australien
- www.gumtree.com.au
4,5
Hervorragend
820 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Worst customer service in history of customer service
I was trying to find a home a puppy we have. For starters, the breed name does not come up in search! He's a rare breed and the fact that the search comes up with nothing is just odd. I contacted "help" and they were no help. They acknowledged the problem but said my ad is live and there for as far as they are concerned, there is no problem and just left the chat. I tried again, and the next person says I've read over your ad and my colleague already said there is not problem even though you can't search the breed name, your ad is live and again just ended the chat. I tried a third time asking for an escalation and was told if i contact them again, they will ban my account! charming. So no surprise that I get next to no responses to my ad I get a pop up to renew, I follow the prompts and renew the ad, and 2 hours later my ad has been deleted. Why? nobody will tell me. apparently it was against their community guidelines I tried to ask about it but this time the AI will not put me through to a human and only available avenue is send us and email and i get a generics response of sorry too bad so sad but still no clue what is wrong. it's the same ad just the puppy's age has changed well because the puppy is older. There is no way to contact anyone and I put in a new ad copy pasted from the old ad at twice the renewal price and right about now I'm thinking the site isn't just full of scammers as everyone says, the whole site is a scam. It's an ad that can't be searched or renewed unless you buy a whole other ad. Never ever again. Don't waste your money go anywhere else except Gumtree.
Update – 22 October 2026
Thank you for responding. I will email the full details as requested.
For clarity, this concerns two separate issues: a search problem affecting my advertisement, and the advertisement being removed twice without a clear or consistent explanation.
I have already spent considerable time contacting support, received conflicting explanations, and been warned about repeated contact while trying to resolve these issues.
UPDATE
I hope that, following your invitation, this will now receive a proper investigation and a substantive response rather than another generic explanation of Gumtree's policies.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Gumtree Australia
Hi CLJ,
We're really sorry to hear about your frustrating experience, particularly the difficulties searching for a specific puppy breed, the removal of your listing and the challenges you've faced getting clear assistance from our support team.
We understand how disappointing this must be, especially after multiple attempts to resolve the issue. We'd appreciate the opportunity to investigate what happened, clarify any listing requirements and review your concerns.
Could you please email us at communitysupport@gumtree.com.au with your account details and any relevant listing information? Our team can then look into this further and provide guidance.
– The Gumtree AU Team
Listed a vehicle for sale
listed a vehicle for sale. priced to sell and have had no hits whatsoever. wasted $99 on the listing.
i wont be touching gumtree again
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Gumtree Australia
Hi Brenton,
We're sorry to hear that your experience with Gumtree has been disappointing, especially after paying $99 to advertise your vehicle without receiving any enquiries.
We understand how frustrating this must be. While paid advertising can help increase your ad's visibility, it doesn't guarantee buyer interest or a successful sale, as enquiries can depend on factors such as pricing, demand and location.
We'd appreciate the opportunity to look into your concerns further. Please email our Support Team directly at communitysupport@gumtree.com.au so we can review your listing and the advertising features purchased.
We value your feedback and hope we can help improve your experience.
– The Gumtree AU Team
Antwort von Gumtree Australia
Hi Andrew,
We are happy to hear that you were able to sell your item and that the process was easy. Thank you for taking the time to share your feedback!
-The Gumtree Team
Antwort von Gumtree Australia
Hi Barry,
Thanks so much for the 5-star review! We really appreciate the positive feedback and are glad you had a great experience with Gumtree.
– The Gumtree AU Team
I could always found my stuff needed…
I could always found my stuff needed here.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Gumtree Australia
Hi Andy
We are glad you enjoyed your experience and always locate what you need with us. Thank you for taking the time to leave your feedback.
-The Gumtree Team
Easy to use site
Easy to use site
Cost is fair and reasonable
Successfully sold 2 items
1. Oktober 2026
Antwort von Gumtree Australia
Hi Steve,
Thanks for the great feedback! We’re glad you found Gumtree easy to use and reasonably priced, and even better to hear you successfully sold two items. Thanks for choosing us!
– The Gumtree AU Team
Fantastic results from Gumtree.
30. September 2026
Antwort von Gumtree Australia
Hi Graeme,
Thanks so much for the fantastic feedback! We’re delighted to hear you had great results using Gumtree. Thanks for choosing us!
– The Gumtree AU Team
Antwort von Gumtree Australia
Hi Marcel,
Thanks so much for the fantastic feedback! We’re delighted you had an easy transaction with great communication and a reliable buyer. Thanks for choosing Gumtree!
– The Gumtree AU Team
Antwort von Gumtree Australia
Hi Peter,
Thanks so much for the fantastic feedback! We’re thrilled to hear all your items are gone and that you had such a successful experience. Thanks for choosing Gumtree!
– The Gumtree AU Team
Gumtree system worked perfectly
Transaction completed without problems with system working to perfection.
29. September 2026
Antwort von Gumtree Australia
Hi John,
We are so happy to hear that your transaction was completed without any problems and that our system worked perfectly for you. We appreciate your positive feedback!
-The Gumtree Team
Antwort von Gumtree Australia
Hi Rod,
We are so glad to hear that the in-person sale after delivery was a success for you. We appreciate your positive feedback!
-The Gumtree Team
Not using anymore
Sorry, I once loved this site, however, resent 3rd party adds popping up make it difficult to view the photos & the advert. I understand the need for the 3rd party adverts, however I will stop using unless the pop up advertising in minimal
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von Gumtree Australia
Hi Shalum
We appreciate you sharing your feedback regarding the recent increase in third-party advertisements. We understand how disruptive pop-up ads can be to your viewing experience, especially when trying to enjoy photos and content.
We have passed your feedback along to our team to improve the overall user experience on our site. Your input is invaluable as we strive to find a better balance.
-The Gumtree Team
good good abcde
1. Januar 2026
Antwort von Gumtree Australia
Hi Willie,
Thank you for taking the time to share your feedback with us.
We’re so pleased to hear you had a good sale and we truly appreciate your positive experience and support.
-The Gumtree Team
Gumtree works
Gumtree works, people to people face to face simply being decent and keeping goods no longer needed out of landfill.
27. April 2026
Antwort von Gumtree Australia
Hi Scott,
We're so happy to hear that you find the site effective for connecting people and promoting sustainability by keeping items out of landfills. We truly appreciate your positive feedback!
-The Gumtree Team
Gumtree Ad and security of purchase
Apart from developing a professional looking Ad that attracted many lookers the buyer was very good by responding and arranged to pick up the goods in a reasonably convenient time.
27. September 2026
Antwort von Gumtree Australia
Hi Derek,
We are so pleased to hear that your ad was effective and that the buyer responded and made pickup arrangements that were convenient for you. We appreciate your positive feedback!
-The Gumtree Team
Antwort von Gumtree Australia
Hi Raphael
We're so happy to hear you had an easy and fast transaction! We appreciate your positive feedback and look forward to your continued use of Gumtree.
-The Gumtree Team
Notice how Gumtree repeatedly…
Notice how Gumtree repeatedly reactivates their across site activity tracking even after you opt out and save settings? Naughty naughty Gumtree.
Test it out for yourselves:
• Uncheck the opt-out box
• Save.
• Return to same opt- out section a few hours later.
• Voila - cross site tracking has magically re-enabled itself.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Gumtree Australia
Hi there,
We're sorry to hear about this situation.
If you haven't already done so, please reach out to our Helpdesk so that our team can take a look into this:
https://help.gumtree.com.au/AU?cu=1&
-The Gumtree Team
Absolute rubbish
Absolute rubbish. Third attempt to sell on this platform. Their AI is over zealous and scatter shots false positives that result in accounts being constantly flagged for no reason. Expect to spend at least the first week trying to get legitimate account reinstated. Customer support is nonexistent. Gumtree ils also serious spearphishing country - Gumtree will flag receiver if spam as well as the sender. Avoid like the plague.
Update: used eBay instead - I duplicated the same listings, same prices, and guess what? - no hassles. Go figure.
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von Gumtree Australia
Hi Zre,
We're sorry for any frustration experienced and we do thank you for your feedback. Your comments regarding your experience on the site has been passed to the appropriate team for review.
Please send us a direct email to communitysupport@gumtree.com.au so that we can take a look into your account query.
-The Gumtree Team
with this new format every thing take…
with this new format every thing take twice as long to do in case you had not realised we are in australia put the date around the correct way can not put date in
16. September 2026
Antwort von Gumtree Australia
Hi Brian,
Thanks for taking the time to share your feedback. We’re sorry to hear the new format has made things more difficult and appreciate you highlighting the issue with the date format. We’ll make sure your feedback is passed on to the relevant team.
– The Gumtree AU Team
Gumtree is an excellent platform
Gumtree is an excellent platform, easy to use, and generating far more sales (I had a number of items to sell) than competing platforms.
11. September 2026
Antwort von Gumtree Australia
Hi Saross,
Thank you for the fantastic five-star review! We’re delighted you find Gumtree easy to use and that it has helped you achieve more sales.
We appreciate you sharing your experience and wish you continued success with your listings.
— Gumtree Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.