I explained to a nice lady called Georgina via email that I had a problem with the app and she was prompt with her reply. She explained what had happened and talked me through on how to put this righ... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was clearly having difficulties in activating my Lloyds supported membership..and was unhappy with a non human intervention Sarah's response was lengthy thoughtful and thorough, getting to the... Mehr ansehen
Sarah was most helpful and sorted my issue out with no fuss. The tone of her reply to my query was top drawer; first introducing herself by name, before explaining how to solve my issue and then fin... Mehr ansehen
Unternehmen hat geantwortet
I was having problems logging into my account esp getting the code into my app .Help and support was offered by Kelsey as to what was best to do. Success and I am now able to use the 25% discount for... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Gourmet Society
Vom Unternehmen geschrieben
Introducing Gourmet Society.
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Download our app.
Start using your membership straight away by downloading the free Gourmet Society app to discover restaurants, access movie e-codes and more.
Trial for free.Become a Gourmet Society member today with a free 30 day trial.
Kontaktinformationen
Vereinigtes Königreich
- help@gourmetsociety.co.uk
- www.gourmetsociety.co.uk
4,8
Hervorragend
7772 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had a problem with my redemption code…
I had a problem with my redemption code to renew my membership.
Georgia was absolutely fantastic so helpful and friendly. She sorted everything so quickly thanks again Georgia
5. Juni 2026
Antwort von Gourmet Society
Thank you so much for sharing this lovely review, it’s wonderful to hear that Georgia was absolutely fantastic, friendly, and able to sort out your redemption‑code issue so quickly. Quick, helpful support is exactly what we aim for, and she’ll be thrilled to know she made such a positive difference.
Helpful staff
Georgina was the second person to whom I talked and she really helped me with the issues.
3. Juni 2026
Antwort von Gourmet Society
Thank you so much for sharing this feedback, it’s great to hear that Georgina was able to step in as the second advisor you spoke with and really help you get the issue resolved. Knowing that her support made a difference means a lot.
Excellent call handling
Excellent call handling, dealt with my issue immediately and was resolved within hours x
3. Juni 2026
Antwort von Gourmet Society
Thank you so much for the lovely experienced shared, it’s great to hear that you experienced excellent call handling and that your issue was resolved within hours. Quick, effective support is exactly what we aim for, so it’s wonderful to know the team delivered that for you.
Helpful and beyond
Helpful advisor who provided additional support beyond a resolution of the immediate issue
2. Juni 2026
Antwort von Gourmet Society
Thank you so much for the lovely feedback, it’s wonderful to hear that you had a helpful advisor who not only resolved the immediate issue but also went above and beyond to offer additional support. That’s exactly the kind of care and thoroughness we aim to deliver.
Very good at solving my problem.Asked…
Very good at solving my problem.Asked for a plastic card as I was having problems with the app.Very professional and helpful,
1. Juni 2026
Antwort von Gourmet Society
Thank you for taking the time to leave a review, it’s great to hear your issue was resolved and that you found the service professional, helpful, and effective. I’m glad the team were able to arrange a plastic card for you so you can continue enjoying your membership without the app getting in the way.
Robyn is getting a physical card to me…
Robyn is getting a physical card to me as don't have smart phone. was very clear in their instructions how to redeem membership and it worked first time and very thorough in giving me other advice, thanks
29. Mai 2026
Antwort von Gourmet Society
Thank you so much for sharing this, it’s great to hear that Robyn was able to arrange a physical card for you and provide clear instructions that worked first time. It sounds like you received really thorough, helpful support, especially with not using a smartphone.
I got an email from Georgina which…
I got an email from Georgina which helped me to get a new membership.
She was great everything was a success thankyou.
29. Mai 2026
Antwort von Gourmet Society
Thank you for sharing your experience, it’s wonderful to hear that Georgina was able to help you set up your new membership and that everything went smoothly from start to finish. She’ll be delighted to know her support made such a positive difference.
Information given enabled me to…
Information given enabled me to re-establish my membership via the app.
Responses were prompt and clear.
28. Mai 2026
Antwort von Gourmet Society
Thank you for taking the time to leave a review, it’s great to hear that the information provided helped you re‑establish your membership through the app, and that the responses you received were prompt and clear. That’s exactly the smooth experience we aim to deliver.
i emailed in morning and they replied…
i emailed in morning and they replied back shortly after. the first notification had no.1’s in the line to type in but in fact when they re-sent it it showed that it should have been capital ‘L’s
28. Mai 2026
Antwort von Gourmet Society
Thank you for sharing your experience, I’m glad to hear the team replied quickly and were able to clear up the issue with your login code. Those characters can definitely be confusing, and it’s great that the corrected notification made everything work smoothly.
Georgina was extremely helpful and…
Georgina was extremely helpful and friendly and provided all of the information I needed to get back online with my account .
Definitely a 5 star response to resolving my problem with the issues I was experiencing.
28. Mai 2026
Antwort von Gourmet Society
Thank you for such a fantastic review, it’s wonderful to hear that Georgina was both extremely helpful and friendly, and that she provided everything you needed to get back online with your account. A smooth, 5‑star resolution is exactly what we aim for, so it’s great to know your issue was fully resolved.
Responded in a few days and suggested a…
Responded in a few days and suggested a check of email login which was the issue and resolved my problem - thanks
27. Mai 2026
Antwort von Gourmet Society
Thank you for sharing your experience, I’m really glad to hear your issue was resolved so smoothly. Sometimes it’s the simple things, like an email login check, that make all the difference, and it’s great that the guidance you received got everything back on track.
Problem solved.
Prompt, polite and explicit reply to my query from a human, Georgina.
Perfect instructions on how to solve my problem which when followed, gave a perfect outcome.
This is what you call five star customer service.
27. Mai 2026
Antwort von Gourmet Society
Thank you so much for sharing your experience, it’s wonderful to hear you received such a prompt, polite, and clear response, and that Georgina’s guidance led you straight to a perfect outcome. That’s exactly the kind of five‑star support we want every member to experience.
Prompt response to my query.
Prompt response to my query.
Full comprehensive explanations.
22. Mai 2026
Antwort von Gourmet Society
Thank you for your review, it’s great to hear you received a prompt response to your query along with full, comprehensive explanations. That’s exactly the level of clarity and support we aim to provide.
Helpful Customer Service
Alana was really helpful and sorted my problem out quickly and efficiently
22. Mai 2026
Antwort von Gourmet Society
Thank you for your review, it’s great to hear that Alana was really helpful and was able to sort your problem out quickly and efficiently. She’ll be delighted to know her support made such a positive difference.
it was the response from the individual…
it was the response from the individual who dealt with my enquiry, including the manner in which she wrote her reply, the help she provided and the speed that she responded
19. Mai 2026
Antwort von Gourmet Society
Thank you for sharing your experience, it’s wonderful to hear that the experience stood out because of the individual who handled your enquiry, especially in the way she wrote her reply, the help she provided, and the speed of her response. That kind of attentive, thoughtful support is exactly what we aim to deliver, and your comments will mean a great deal to the team member involved.
I am an 81 year-old widowed lady with…
I am an 81 year-old widowed lady with no children and I am not technology minded
I found it difficult to renew my gourmet membership with a code that I had.
However, after getting in touch with Sarah, she guided me step-by-step and I successfully achieved my membership for another year
She was so helpful and kind in her emails and it felt so personal
I give her 11 out of 10 and many many thanks.
21. Mai 2026
Antwort von Gourmet Society
Thank you so much for sharing such a heartfelt review, it truly means a lot.
We’re delighted to hear that Sarah was able to guide you step‑by‑step and help you renew your gourmet membership with ease. The way you describe her kindness, patience and personal touch is exactly the experience we want every member to feel, and your words will mean the world to her. An “11 out of 10” is high praise, and she’ll be overjoyed to know she made things easier and more comfortable for you.
Problem solved within 24 hours....
21. Mai 2026
Antwort von Gourmet Society
Thank you for the great review, lovely to see all was sorted within 24 hours for you.
Antwort von Gourmet Society
Wonderful to see the service provided was fabulous, thank you for sharing your experience.
Customer account issue
Quick, simple, helpful and able to resolve - Georgina was very good
20. Mai 2026
Antwort von Gourmet Society
Thank you for sharing your experience, it’s great to hear that your account issue was handled quickly and that Georgina was very good in getting everything resolved. We’re really pleased her support made a positive difference.
Excellent service
Sarah responded promptly with a clear and friendly email explaining how my query had been resolved.
20. Mai 2026
Antwort von Gourmet Society
Thank you for sharing your experience with the team, it’s wonderful to hear you received excellent service and that Sarah responded promptly with a clear, friendly explanation of how your query was resolved. She’ll be delighted to know her support made such a positive impression.
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